Enterprise Rent-A-Car Introduce
For residents and visitors in the heart of the Bluegrass State, reliable transportation is key to navigating the vibrant city of Louisville and exploring the scenic beauty of Kentucky. Enterprise Rent-A-Car on Westport Road in the St. Matthews neighborhood offers a highly accessible and service-focused solution for all your vehicle needs. Whether your own car is in the shop, you need a comfortable SUV for a family trip to Mammoth Cave, or you are hosting a large group visiting for the Kentucky Derby, this local agency provides a diverse fleet backed by a commitment to outstanding customer care.
This particular location stands out in the Louisville area not just for its convenient neighborhood presence, but for its professional, friendly staff and a dedication to ensuring a smooth rental experience from start to finish. Local users frequently highlight the professionalism and helpfulness of the team, noting how staff thoroughly explain the process, costs, and options, ensuring transparency in every transaction. The reputation for delivering clean, late-model vehicles, as well as providing personalized services like local delivery, makes this Enterprise branch a trusted choice for those in the 40207 area and surrounding communities.
The Enterprise Rent-A-Car location is strategically positioned at 3924 Westport Rd in Louisville, Kentucky, 40207. This address places it firmly within the popular St. Matthews area, known for its shopping, dining, and central residential access, making it a convenient neighborhood pick-up point that avoids the congestion of airport terminals.
Its accessibility is a major benefit for local Kentucky users. The branch is situated near major Louisville arteries, including Shelbyville Road and Breckenridge Lane, providing quick access to Interstate 64 and the Watterson Expressway (I-264). This makes it easy for customers traveling from different parts of Louisville's East End, St. Matthews, Dupont, and Zorn Avenue areas to reach the office swiftly. Furthermore, the location offers practical on-site parking for customers, simplifying the process of leaving a personal vehicle during the rental period. For those utilizing public transport or needing special access, the facility is designed with all customers in mind, featuring both a wheelchair accessible entrance and designated wheelchair accessible parking spaces. Its proximity, approximately seven miles from Louisville International Airport (SDF) and less than two miles from Bowman Field Airport, also makes it a viable option for those flying into the area and preferring a less hectic, neighborhood pick-up spot.
The Westport Road branch provides a wide array of rental vehicle types and flexible services to meet the diverse needs of the Kentucky community.
- Car Classes: A full selection of passenger vehicles ranging from fuel-efficient economy and compact cars, ideal for city driving and saving on gas, to full-size, premium, and luxury sedans for comfort and style on longer journeys.
- SUV Rentals: Offering various sizes of Sport Utility Vehicles, perfect for family travel, carrying extra luggage, or navigating less-developed Kentucky backroads with confidence.
- Van Rental Agency Services: Specializing in spacious options, including minivans for up to seven passengers and large 12- or 15-passenger vans, essential for group outings, team transport, or school functions.
- Pickup Truck Rentals: Providing trucks for moving needs, home projects, or hauling large items that require a more utilitarian vehicle.
- Vehicle Delivery: For local customers, personalized services such as having the rental car delivered directly to a nearby workplace or home can be arranged, significantly enhancing convenience, as praised in customer reviews.
- Flexible Payment Options: Accepting various forms of payment including major credit cards, debit cards (subject to specific rental requirements), and modern NFC mobile payments for streamlined transactions.
- Protection Options: Offering Damage Waiver (DW) and other protection products, such as Roadside Assistance Protection (RAP), to provide renters with peace of mind during their trip.
Choosing this Enterprise location provides customers with distinct advantages that reflect a strong dedication to service, convenience, and community support in the Louisville region.
- Identifies as Women-Owned: Operating as a women-owned business, this location is dedicated to inclusivity and a strong commitment to quality service, often reflected in the detailed and personalized care provided to every renter.
- Active Military Discounts: In salute to the men and women who serve, the location offers special discounts for active military personnel, veterans, and government employees, ensuring those who serve receive special rates for both official and leisure travel.
- High-Quality, Clean Fleet: Customers frequently receive late-model vehicles, which are meticulously cleaned and maintained as part of a commitment to safety and a premium driving experience, such as a recent model SUV described by one renter as driving “like a dream.”
- Commitment to Transparency: The staff are highly reviewed for their professionalism and helpfulness in clearly explaining all costs, including security surcharges and insurance options, ensuring no hidden fees surprise the renter.
- Local Delivery Service: A standout convenience feature, the ability to have the car delivered to a nearby location—such as a workplace—saves customers valuable time and effort, making the pick-up process exceptionally smooth.
- Accessible Facilities: Featuring a wheelchair accessible entrance and parking lot, the branch ensures that the rental process is convenient and available to all community members.
For all your car and van rental needs in the Louisville, Kentucky area, you can contact the Westport Road Enterprise location using the following details:
Address: 3924 Westport Rd, Louisville, KY 40207, USA.
Phone: (502) 894-0032
Mobile Phone: +1 502-894-0032
Please note that while the team is dedicated to customer service, this specific neighborhood location does not offer after-hours return service, so be sure to coordinate your drop-off time during their regular business hours to ensure a seamless end to your rental.
For Kentucky drivers in need of a rental vehicle, this Enterprise Rent-A-Car location offers a compelling combination of convenience and exceptional, personalized service that is hard to match. The key reason to choose this branch is the tangible evidence of customer satisfaction, particularly concerning the staff's professionalism and the ease of the rental process. Customers feel valued and informed, which is critical when dealing with temporary transportation solutions.
The unique identity of the branch as a women-owned business and its dedicated support for the military community through specialized discounts also resonates strongly with Kentucky's values. Whether you are a local needing a temporary car due to an accident, a military family on leave, or a traveler wanting to explore the Bourbon Trail in a reliable vehicle, the diverse, well-maintained fleet—from economy cars to large passenger vans—means your specific mobility challenge will be met with the right solution. The added layer of modern convenience, such as local delivery and mobile payment options, solidifies this Enterprise branch as an excellent, trustworthy choice for car rental services across the Louisville metropolitan area and beyond.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3924 Westport Rd, Louisville, KY 40207, USA
Enterprise Rent-A-Car Reviews
driverpriceinsurancepickupvacationpassengerSUVmattervanspoke
★ 5★ 4★ 3★ 2★ 1Great overall experience.Chris at the Shelbyville Rd store took great care of me.I work close and they delivered the car to me, we did a walk around, I signed and initialed a few things on a tablet and was on my way.We will for sure use Enterprise again anytime we can.
October 17 · BARRY BRAMBLETTThe staff was professional, friendly, and helpful! They thoroughly explained the process and all costs/charges I would pay & my options. The 2024 SUV I was given was clean and drove like a dream.The security surcharge ($300) was promptly returned as promised. I dropped it off after hours and Ben called me right after they opened and let me know everything looked great. I will definitely rent from THIS Enterprise location if I ever have the need again!
August 03 · Doug SweeneyI needed a rental due to a rear-ended collision and my car was being looked at.The guys at Enterprise took great care of us. I kinda got used to the loaner and kept it a bit longer than I should've. They understood and I didn't mind when we settled up. I'll make sure to link with this location next time I need one as well. Thanks Devin!You guys are the best...
August 27 · calland 7112 (A. Calloway)This past Saturday Trent at the Enterprise location in St. Matthews was outstanding. I needed a one-way rental on short notice, and he made it happen quickly, professionally, and without any hassle.This was a sharp contrast to the experience I had just minutes earlier at the Bardstown Road location, where the manager, Cody, was incredibly rude and unprofessional simply for being asked a basic question about availability.Trent handled everything with respect, clarity, and a can-do attitude. He delivered the kind of service that earns trust and loyalty. If you're looking for real customer service, skip Bardstown Road and head to St. Matthews — Trent will take care of you.
June 02 · Zach Fry, The Real Estate Guy!I have to rent cars for work frequently and my experience here has been positive so far. They’re efficient and friendly. Definitely my preferred place to rent a car.
September 19 · Laura Gregg
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