National Car Rental Introduce
For professionals, frequent travelers, and Pennsylvania residents in need of reliable ground transportation, the choice of a car rental partner is an integral part of travel planning. National Car Rental at the Philadelphia International Airport (PHL) is a premier option, offering a streamlined, choice-based experience highly valued by business commuters and local users across the Commonwealth. Situated directly at one of the state’s busiest travel hubs, this agency ensures you can get on the road quickly and efficiently, whether you're heading to Center City, the suburbs, or across Pennsylvania.
This content acts as an informative guide for local users in Pennsylvania, detailing the core services, unique operational features, and logistical information of the National Car Rental location at PHL. The focus is on providing factual details about the convenience and benefits of choosing this specific branch for your next corporate or personal rental in the region.
Introduction / Overview
National Car Rental is a globally recognized brand that caters significantly to the needs of frequent corporate travelers. The Philadelphia International Airport (PHL) location at 1 Arrivals Road is a key operational branch, distinguishing itself not only through the speed and choice offered by its signature Emerald Club program but also by its business identity. Notably, this particular location is identified as women-owned, contributing to the diversity of businesses serving the Pennsylvania market.
The agency’s core offering revolves around convenience and a vast selection of modern, well-maintained vehicles, positioning it as a preferred partner for time-sensitive professionals and leisure travelers alike. The on-site service model at the airport is specifically designed to minimize counter time and expedite the car selection process, a feature highly praised by customers who rent frequently for work across the state and beyond. Whether you are driving up to the Poconos, west toward Pittsburgh, or simply maneuvering through the busy streets of Philadelphia, starting your journey with National at PHL sets the stage for a less stressful trip.
Location and Accessibility
The National Car Rental location is optimally situated at the Philadelphia International Airport (PHL), providing maximum convenience for arriving passengers and local pick-ups. Its address places it directly within the airport’s immediate service zone.
- Address: 1 Arrivals Rd, Philadelphia, PA 19153, USA.
- On-Site Convenience: The agency is considered to be "on-site" or within the airport complex. Upon arrival at PHL, customers typically proceed to the baggage claim area and follow signs to the Shuttle Bus Pick Up Area, often in a designated zone, to take a quick shuttle bus directly to the rental car facility where the counter and vehicle lot are located.
- 24/7 Operation: A critical benefit for travelers in Pennsylvania is the location’s operational hours, which are typically 24 hours a day, 7 days a week. This allows for vehicle pick-up and return regardless of flight schedules or late-night travel demands, a necessity for a major international airport serving the region.
- Accessibility Features: In line with serving all customers across Pennsylvania, the facility offers a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring ease of access for customers with mobility considerations.
Services Offered
As a major airport-based car rental agency, National at PHL offers a robust suite of services, many of which are enhanced by its highly regarded customer loyalty program.
- Standard Car Rental: A comprehensive fleet ranging from Economy and Compact cars for city driving and fuel efficiency, up to Full-Size, Premium, and Luxury vehicles for superior comfort and corporate image. Specialty vehicles like SUVs and Minivans are also typically available.
- Onsite Services: The entire rental process, from counter service to vehicle selection and return, is handled at the airport facility, ensuring a singular, convenient point of service.
- Emerald Club Access: This loyalty program is a central service highlight. Members who reserve a Midsize car are granted access to the Emerald Aisle (or the Executive Area for Executive status members). This allows them to bypass the counter and choose any vehicle from the designated aisle, only paying the reserved Midsize rate, which delivers exceptional speed and choice.
- Payment Flexibility: Customers can use Credit Cards, Debit Cards, and NFC Mobile Payments, catering to various financial preferences. Note that debit card usage, especially without a ticketed return itinerary, may be subject to additional verification requirements and vehicle class restrictions.
- Discounts and Benefits: The agency proudly offers active military discounts, acknowledging the service of military personnel across Pennsylvania and the nation.
Features / Highlights
Several distinct features make the National Car Rental experience at PHL highly desirable for the local Pennsylvania user base.
- The Emerald Aisle Experience: The ability to bypass the traditional rental counter and quickly select a vehicle (keys already inside) from a diverse selection is arguably the greatest advantage for time-conscious renters, minimizing transit time and getting them immediately onto I-95 or I-76.
- Women-Owned Business: Operating under the designation of being women-owned is a notable feature, providing patrons with an opportunity to support diverse local business ownership within the Philadelphia area.
- 24-Hour Operation: The round-the-clock availability is a crucial feature for a major airport location, accommodating delayed flights or early morning departures without operational constraints.
- Corporate Focus: National’s system is optimized for business travel, with features like "Drop & Go" returns and the tiered Emerald Club status offering guaranteed vehicle availability and upgrades, which are essential for Pennsylvania companies relying on frequent rentals.
- Age Policy Considerations: While the minimum age to rent is typically 21, the agency recognizes U.S. military personnel and government employees aged 18 or older who are on official orders, providing rental options without the Youthful Surcharge, a benefit to young service members stationed in or near Pennsylvania.
Contact Information
Customers in the Pennsylvania area can use the following information for contact and general inquiries related to the PHL location:
- Address: 1 Arrivals Rd, Philadelphia, PA 19153, USA
- Toll-Free Phone: (833) 338-3322
- Mobile Phone: +1 833-338-3322
What is Worth Choosing
For the frequent renter or the traveler prioritizing speed and flexibility, the National Car Rental location at PHL offers a compelling value proposition that is hard to match locally. The centerpiece, the Emerald Club, fundamentally changes the rental dynamic from a transaction to a self-service experience, a feature that many corporate clients in Pennsylvania deeply appreciate. The ability to select from a variety of mid-size and larger vehicles from the Aisle and Executive sections, only paying the reserved Midsize rate, means renters often drive away in a premium vehicle at a standard price. This value-added component is a significant reason why many Pennsylvanians choose to maintain their loyalty status with National.
While the reviews indicate that customer service interactions, particularly concerning age discrimination and policy interpretation for younger corporate renters, can occasionally be inconsistent, the overall system is designed for high efficiency. The convenience of a 24/7, on-site airport operation, combined with the professional fleet management of a major brand, ensures a reliable service foundation. The active military discount and the status as a women-owned business further enhance the company's profile as a community-conscious service provider in the greater Philadelphia area. When time is money, and choice is preferred, National Car Rental at PHL is an excellent choice for navigating Pennsylvania's roads with comfort and control. As with any rental, always verify specific age and policy requirements related to your reservation type, particularly for luxury or specialty cars, to ensure a seamless experience upon pickup.
National Car Rental Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental Photos










National Car Rental Location
National Car Rental
1 Arrivals Rd, Philadelphia, PA 19153, USA
National Car Rental Reviews
emerald clubaisleexecutiveshuttle busbus drivergatepretzelloyalty programeasy outbus service
★ 5★ 4★ 3★ 2★ 1The car selection is pretty decent but all that is over shadowed by rude employees and managers. Two of the exit managers were super rude and condescending due to my age and so was one of the exit attendants. They have a note in my file notating I'm allowed to have whatever vehicle I want due to my company contract. The first day I picked up my car I picked up a luxury car without much resistance but the next day when I had to switch it out for a new one 2 of the female managers and one of the gate attendants were so rude saying all sorts of stuff because they didn't want to put the car in their name stating in going to crash it. I'm Executive Elite and choose to rent with National/Enterprise. I've been in a vehicle for over 150 days this year and 80% of those days have been a luxury vehicle with 0 accidents. The gate would not open if I wasn't allowed to have a vehicle and the system knows my age and it allows me to book luxury vehicles on my corporate policy because I'm allowed to have them. I spoke to the branch manager who was nice and he gave me his card to reach out but got no response and the corporate number also hasn't responded. This location is lacking the appropriate customer service training and policy training. They need to be educated so they don't discriminate against someone based off their age.
September 22 · Rian LafayetteI rent cars a lot for work. Usually every 2 weeks for about 10 days each time. I find National Car rental very convenient. They make it quick to get a car of your choice and quick to return. Everyone I have met in the different National Car rental locations have been very pleasant and attentive. All of these rentals have been at airports, I'm not sure how the others are. Thank you for the excellent service that you provide.
October 18 · Randy MacArthurI’m a National Executive Club member and love their selection of late model cars - from high end Sporty to moderately priced new Cars.Friendly helpful staff!!!! Shuttle bus leaves often and is quick to get me back to the main Philadelphia terminal. Highly recommended for a quality experience!!Toyre is a great and very friendly bus driver - made my trip enjoyable!
August 05 · David BlumbergI travel for work nearly full time so I have had my share of trying out different rental companies. National has blown the competitors out of the water. Between your prices, your great cars, and the outstanding customer service I have received regardless of the state I rent in has made me a National loyalist! Keep up the good work and thank you for making traveling just a little bit easier!
August 25 · Bonnie GrubbsA great experience all around. From the great staff to the clean, low mileage car. I will definitely use for National for all my future rental car needs.
August 21 · Jon
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