Avis Car Rental Introduce
For residents and visitors in Delaware, particularly those in the New Castle County area, having a reliable and conveniently located car rental service is essential for navigating the region’s suburban and coastal landscapes. The Avis Car Rental branch in Middletown, situated right on Ash Boulevard, stands as a prime local resource for all your vehicle needs, whether you require a compact car for a quick weekend getaway or a spacious van for a group event or family trip.
This location is not an airport counter; instead, it operates as a neighborhood rental center, catering directly to the local community's day-to-day and specialized transport requirements. As a result, it often offers a more personalized experience, helping you get on the road quickly without the typical hustle of a major airport. The Middletown branch is a key part of the Avis network, providing access to the company’s extensive fleet and professional service standards right here in Delaware.
Avis is recognized globally for its diverse fleet and commitment to customer service, and the Middletown location upholds this reputation. They understand that Delaware locals need reliable options for various situations—from a sudden car repair leaving you temporarily without a vehicle, to needing an extra-large ride for a group outing to the Delaware beaches or a corporate shuttle service. Furthermore, as some customer feedback highlights, the dedication of individual staff members can make a significant difference, with reports of employees going above and beyond to assist customers with unexpected issues, showcasing a strong potential for personal, attentive care.
The Avis Car Rental agency is perfectly positioned to serve the greater Middletown area and surrounding parts of Southern New Castle County, Delaware. Its location on Ash Boulevard makes it easily reachable for anyone living or working in the local community.
Address: 702 Ash Blvd, Middletown, DE 19709, USA
Operating as a neighborhood location, the branch offers scheduled hours throughout the week and limited hours on weekends, making it convenient for those picking up or dropping off a rental outside of standard business hours. Customers should always verify the most current operating times directly with the location.
Crucially, the facility is designed with all patrons in mind, offering excellent accessibility features, which is a major benefit for local users with mobility needs:
- Wheelchair accessible entrance: Ensures that the facility's office and rental counter are easily navigable for all customers.
- Wheelchair accessible parking lot: Provides convenient and designated parking spaces, making the process of picking up or dropping off a vehicle smoother and more inclusive.
As a full-service car and van rental agency, the Middletown Avis location provides a comprehensive array of vehicle types and flexible rental services to accommodate a wide variety of local needs:
- Diverse Vehicle Classes: A full spectrum of car rentals, including economy, compact, mid-size, standard, and full-size sedans (like the Toyota Camry or similar), along with SUVs of various sizes.
- Van and Minivan Rental: Specialized in both Van rental agency services, which encompasses Minivans (like the Chrysler Pacifica or similar) for family and small group travel, and larger 12- and 15-passenger vans for corporate or event transportation needs.
- Flexible Payment Methods: Accepts both major Credit cards and Debit cards for payments, though customers using debit cards should review the specific Avis policy regarding security holds and credit checks at the time of pickup.
- One-Way Rentals: Facilitates one-way rentals, allowing customers to pick up a car in Middletown and drop it off at a different Avis location within Delaware, the region, or across the country, which is perfect for extended road trips or moving needs.
- Long-Term Rentals (Avis Flex): Offers month-long and extended rental options for customers who need a car for 15 days or more, often used while a personal vehicle is being repaired or for seasonal work.
- Roadside Assistance: Provides 24-hour emergency roadside assistance, ensuring help is available for mechanical issues, lockouts, or flat tires, adding peace of mind during your rental period.
The Avis Car Rental branch in Middletown offers several key features that make it a standout choice for Delaware residents seeking local transportation solutions:
- Local Neighborhood Convenience: Being a neighborhood location means easier in-and-out access compared to major airport hubs, reducing wait times and complexity for local pickups.
- Combined Car and Van Expertise: The dual status as a Car rental agency and Van rental agency ensures they are equipped to handle diverse requests, from daily commuting to large-scale group logistics.
- Commitment to Customer Support: Feedback highlights that while service can vary, there are clear examples of exceptional, dedicated staff who are willing to assist with complex issues, such as emergency vehicle exchanges outside of normal procedures.
- High Fleet Standards: Avis is known for maintaining a relatively new fleet, ensuring renters typically receive a reliable and modern vehicle for their journey across Delaware and beyond.
- Accessibility Guaranteed: Provides a fully accessible facility, including Wheelchair accessible entrance and Wheelchair accessible parking lot, demonstrating a commitment to serving all community members.
- Flexible Long-Term Solutions: The availability of the Avis Flex program is a significant highlight, offering an economical and commitment-free alternative to a short-term lease for prolonged needs.
If you are in the Middletown, Delaware area and need to speak with a representative to reserve a car or van, or to inquire about your existing reservation, please use the following contact details.
Address: 702 Ash Blvd, Middletown, DE 19709, USA
Phone: (302) 676-0012
Mobile Phone: +1 302-676-0012
Choosing the Avis Car Rental location in Middletown, DE, is a worthwhile decision for Delaware users seeking a blend of national brand reliability and local-level convenience. It is particularly strong for those who need more than just a sedan, thanks to its specialized Van rental agency services, which are perfect for local sports teams, large families, or church groups heading to events in Dover or Rehoboth Beach. The Middletown location is built for the community, operating at times that align with local resident needs, including weekend hours.
The ability to use both Credit cards and Debit cards provides crucial payment flexibility that not all rental agencies offer, though customers should prepare for the possibility of credit checks and security holds associated with debit card usage. The most compelling reason to choose this branch is its reputation for handling complex situations with dedicated support, as evidenced by positive customer feedback highlighting staff going the 'extra mile.' For a seamless rental experience in Delaware, booking a reservation in advance and, if you have specific needs or a complex itinerary, confirming details with the local number provided is the best path forward to leverage the strong local service this Avis branch offers.
Avis Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos

Avis Car Rental Location
Avis Car Rental
702 Ash Blvd, Middletown, DE 19709, USA
Avis Car Rental Reviews
choiceto exchangepickupprice
★ 5★ 4★ 3★ 2★ 1I hit a corp. And wanted to exchange my car, nobody was able to assist, and i was on the phone all day, till i found casey Jones, she was extremely nice and helpful she assisted me with a new car and told me she is always available for future assistance! whenever there were issues she was always available should it be on weekends or after business hours!
July 21 · mordche weissThis place is typically pretty good for reservations and reliable cars. My last vehicle smelled very strongly of marijuana. I had the clerk come out and confirm that they smelled it too before I left. The clerk was pleasant. Upon returning the vehicle, another customer was calling into the employee only part of the building because there was no one at the desk or on the grounds outside. I said I would call, she said she'd been calling all morning and no one had answered. Finally after 10 minutes or so the clerk came from the back, with no explanation and did not apologize for the wait. Drop off was easy.
April 29 · Sarah PyleThey offer a wide variety of vehicles. I’ve been renting here for a little over a year and they provide the best customer service around.
October 13 · Brenda DenbyI highly recommend this location! Matt and Casey are always helpful and polite. The cars here are always clean. They are the best choice for Middletown rentals.
May 22 · Zach HarrisI renter a car from Avis in Middletown Delaware. At first everything seemed wonderful until I noticed a huge tear in one of the tires and called in to AVIS to exchange vehicle. The female rep at that location was very condescending and stated that I had to be there before 1pm because she had to go pick up her son. Not taking into consideration that the vehicle they rented was faulty. I ended up using the rental car for longer than I estimated and called in every week to extend the rental. No one informed me that the car rental contract was only for 20 days and I will have to renew the contract. When I returned the car, I noticed they then charged me a 60.00 fee for not renewing the contract in time, a 36.00 fee for extended rental, a 25,00 one way fee, 91.00 fuel fee and a whole lot of other ridiculous charges. So my bill went from 1292.56 to 1538.37. When I called to dispute the charges, the female office rep was very condescending, telling me that she remembered me from the first time I brought back the car with the sliced tire and that nothing was wrong with the tire and rambling on a tantrum, instead of listening to my concerns as a valued customer. They are thieves and I will never give them my business again. Jesse was very helpful and respectful and so was the other heavy set guy.
February 06 · candice sutton
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