Enterprise Rent-A-Car Introduce
For residents and businesses across Burlington County and the wider South Jersey region, reliable, local transportation is essential, whether it's for insurance replacement, a family vacation, or moving large items. Enterprise Rent-A-Car in Lumberton Township, conveniently located off Route 38, stands out not just for its extensive fleet and national brand assurance, but for its unique identity as a women-owned business. This location brings the high standards of a globally recognized Car Rental Agency and Van Rental Agency directly to the local community, emphasizing superior customer service and a variety of vehicle options.
Serving a critical role for local users, this branch provides modern, clean vehicles—from economy cars to SUVs and full-size minivans—ensuring that every trip begins with a reliable vehicle, often described as "clean and brand new." The office prides itself on efficient and friendly service, with agents noted for being "friendly, knowledgeable and efficient." Beyond its fleet, the branch offers practical conveniences essential for modern New Jersey living, including multiple payment methods like NFC mobile payments, and features dedicated to accessibility, demonstrating a commitment to serving all customers in the Lumberton and Mount Holly areas. Furthermore, the availability of Active military discounts is a significant highlight, supporting the large military population connected to nearby Joint Base McGuire–Dix–Lakehurst.
Location and Accessibility
The Enterprise Rent-A-Car branch is ideally situated in Lumberton Township, making it a central and convenient location for all of Burlington County.
- Address: 1636 NJ-38 Ste 65, Lumberton Township, NJ 08048, USA.
- Major Road Proximity: Located directly on New Jersey Route 38, the branch is highly accessible from major area highways, including Interstate 295 (I-295) and the New Jersey Turnpike (I-95). This positioning makes it a practical choice for customers coming from Mount Holly, Moorestown, Mount Laurel, and beyond.
- Dedicated Accessibility: The facility ensures ease of access for all customers, featuring a Wheelchair accessible entrance and a Wheelchair accessible parking lot, removing barriers for those with mobility challenges.
- Local Convenience: Situated within a local commerce center or complex on Route 38, the location is easy to find and offers straightforward ingress and egress, a key consideration for busy New Jersey drivers.
- On-Site Parking: Ample customer parking is available on-site, providing a smooth experience for dropping off a personal vehicle before picking up a rental.
Services Offered
As a full-service car and van rental provider, the Lumberton Enterprise location offers a comprehensive set of services tailored to local consumer and business needs.
- Diverse Vehicle Fleet: Services cover both Car rental agency and Van rental agency needs, including economy cars, SUVs, and passenger minivans or larger passenger/cargo vans.
- Special Discounts: Provides valuable Active military discounts for service members, veterans, and their families.
- Flexible Payment Methods: Accepts traditional Credit cards and Debit cards, alongside modern NFC mobile payments for quick, contactless transactions.
- Insurance & Replacement Rentals: Specializes in providing replacement vehicles, often working directly with insurance companies and local body shops while a customer's personal car is being repaired.
- Customer Communication: Proactive service, such as calling customers to offer an early pickup option at no extra charge, facilitating a smoother transition for trip preparation.
- Return Options: Supports quick and easy return processes, with an efficient system often highlighted in customer feedback, including streamlined returns at major airport locations like IND (though the Lumberton branch specializes in local rentals, ease of return to major hubs is part of Enterprise's network).
Features / Highlights
The distinct attributes of the Lumberton Enterprise branch contribute significantly to its appeal for New Jersey renters.
- Certified Women-Owned Business: The proud designation of Identifies as women-owned is a key highlight, appealing to customers who prioritize supporting diverse local businesses in their community.
- Outstanding Service Quality: Consistently receives high marks for having "friendly, knowledgeable and efficient" agents, leading to an overall rating of Always A++++++++ customer service.
- Modern and Clean Fleet: Assurance of high-quality vehicles, with customers specifically noting that the minivan we rented was also clean and brand new.
- Proactive Customer Engagement: A key benefit is the willingness of the local office to call customers to offer beneficial options, like an earlier pickup, which provides "extra time to pack the car before our trip."
- Inclusivity Focus: Comprehensive accessibility features, including dedicated parking and entrances, ensure equal service opportunities for all customers.
- Multiple Digital Payment Options: The acceptance of NFC mobile payments streamlines the transaction process, catering to the increasingly digital consumer base in New Jersey.
Contact Information
To book a rental, inquire about a vehicle type, or discuss specific pricing and policies at the Lumberton Township location:
- Address: 1636 NJ-38 Ste 65, Lumberton Township, NJ 08048, USA
- Phone: (609) 518-9920
What is Worth Choosing
For New Jersey residents in Burlington County, choosing the Enterprise Rent-A-Car in Lumberton Township is highly worthwhile for the combination of high-quality vehicles, exceptional customer service, and community-focused operation.
The branch’s strong reputation for courteous and proactive staff is a significant draw. The desire of the local team to go the extra mile, such as offering earlier pickup times, directly translates into a less stressful, more accommodating experience for busy families and professionals. Renters can expect a clean, modern fleet—the minivan being described as "brand new" is a testament to the vehicle quality Enterprise maintains. Furthermore, for those who value corporate responsibility, supporting a women-owned business while utilizing a major brand’s network is an appealing factor. The military discounts are also a crucial benefit for local service members.
However, potential renters must approach the financial aspect of the rental with meticulous attention. The review citing a post-rental billing dispute, where a price was doubled due to uncommunicated fees, serves as a vital reminder to always demand a detailed, final breakdown of all costs, including all taxes and state fees, in writing before signing the agreement. While the manager promised a credit, the follow-through was reportedly poor. This highlights a critical need for customers to be vigilant, ensuring that the final agreed-upon price is the only amount charged, regardless of whether the vehicle is rented for leisure or insurance replacement.
Ultimately, by combining the professional, friendly approach highlighted in positive feedback with the practical safeguard of confirming all pricing upfront, the Enterprise Rent-A-Car in Lumberton offers a highly convenient, reliable, and socially conscious option for all car and van rental needs in the South Jersey area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1636 NJ-38 Ste 65, Lumberton Township, NJ 08048, USA
Enterprise Rent-A-Car Reviews
pricedrivereviewpaypickupnameinsurancetireminivandealership
★ 5★ 4★ 3★ 2★ 1Local office called to see if I wanted to pick up car earlier at no extra cost. I love when they give this option, it gives me extra time to pack the car before our trip. Agents are friendly, knowledgeable and efficient. Return to IND airport was also quick and easy. Always A+++++++ customer service from Enterprise! The minivan we rented was also clean and brand new.
August 19 · Joretta WongI rented a vehicle from here while my car was in the shop getting repaired. I was told a set price on what I would have to pay. When my car was ready for pickup I returned the rental with a set cost in mind for what I would have to pay. A few days later they charge my card for more than double what I was told I would have to pay. When I reached out to Enterprise I was then told about all these other taxes and state fees that more than doubled my bill. The manager told me that he would credit me back the money due to his employee not properly explaining the fees I would of had to pay and they would only charge me the price that was agreed on. Told me I would just have to wait the 7 to 10 days for it to show on my credit card. It has now been three weeks with no credit or response to my inquiries about the refund. The dishonesty and manipulation is frowned upon and I will never do business with this company again. I would of rather been told these are the fees sorry you didn't know but this is the price instead of acting like you understood my frustration and wated to make it right but just telling me what I wanted to hear in hopes of me forgetting about it.
August 27 · Bernard LyonsWow! New location. Great customer service!I have been a member for years but due to economic reasons I was not able to use their services until yesterday. I called ahead because I had some concerns regarding my rental but all concerns went away when I made a phone call. Customer service was great over the phone and once I got there , the transaction went very smoothly thanks to the young lady behind the counter. The car was beautiful and my first hybrid car, This is one of the reasons I love renting from Enterprise, The quality of their cars is the best!T his makes it a great value for your money. Thanks Enterprise!!
January 28 · A MTerrible customer service, called and confirmed I could reserve with a debit card. Was told yes on phone, reserved that vehicle class only for them to call me 1 hour before my pick up time they have nothing available they can rent on a debit card.
October 03 · Robert GReserved a car a week prior - reservation was made with no issues and barely any detail required - cool! Went to pickup my car that Thursday to make my way back home to SC from NJ (this was made obvious when planning the itinerary during reservation). Went in to get my rental - asked for my ID - submitted. Out of state requires a major credit card at Enterprise! You're welcome for that bit of information BTW - nobody told me! Was told that my phone number was not on file to be able to contact me to confirm by the "acting manager," Eric... Nothing was asked to get my number through Expedia but the reservation was made using my itinerary... Huh? After stating my grievance (very loudly mind you) I was told "Expedia doesn't have all of our required information, sorry." I asked how that is my problem and obviously got nothing efficient in return. Enterprise is a joke and Expedia is irresponsible to boot! There wasn't even an attempt to help me beyond this nor an attempt to calm an irate customer down. Wonder if I had a three piece suit and tie on reserving the high end models, instead of the economy car in my jeans, if I would have been treated the same??? I don't possess a major card because I don't have overhead debt and only have a Lowe's home improvement cc. Ever see a grown man of 40 ask his mother to come with him with a cc to get a rental before? That was my life for those few hours and was still declined by BS enterprise because it was wasn't in my name and my Lowe's cc didn't have a microchip!!! Lol, even my mother was flabbergasted by this! Finally got to Avis/Budget on 130 in Burlington (awesome guy in there that will do anything he can to help you in a pinch-only way I got home on schedule) and guess what: they attend to humans not lemmings. If you still have a heartbeat and a logical mind, Avis will fulfill what you need. Stay out of this enterprise location and all others if you live a debt free life and still want to be treated humanely. You forgot who made you who you are enterprise, shame on your high standards for all walks of life. Disgusting! Severely unsatisfied!
May 08 · Chris C.
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