Enterprise Rent-A-Car Introduce
For residents and visitors on the South Side of Chicago and the greater Illinois region, finding a reliable and friendly local car rental agency is essential. **Enterprise Rent-A-Car** at the 1820 West 87th Street location stands out as a top choice, combining the comprehensive resources of a major national brand with the warmth and personalized service of a true neighborhood business. This location is particularly notable for its dedicated staff who ensure a quick, effortless, and welcoming experience, as evidenced by customer feedback highlighting the speed and pleasantness of both check-in and check-out processes.
This Enterprise branch caters to a wide variety of transportation needs, serving as both a primary **Car rental agency** and a specialized **Van rental agency**. Whether you are dealing with an insurance replacement, planning a weekend road trip out of Chicago, or needing a large vehicle for a local move, this team is equipped to get you on the road smoothly. The staff's commitment to outstanding customer service has cultivated a loyal customer base, with many noting that their experience here "solidified why we keep coming back" to Enterprise.
Adding to its profile as a community-focused operation, this particular Enterprise branch proudly **Identifies as women-owned**. This commitment to local business leadership and diversity is an important aspect of its identity within the Chicago landscape. Furthermore, the location demonstrates a strong commitment to supporting the community by offering attractive **Active military discounts**, acknowledging the service of military members and their families in Illinois and beyond. This blend of strong national backing, specialized vehicle offerings, community focus, and highly praised staff makes the 87th Street location a preferred choice for reliable car and van rental in the city.
The Enterprise Rent-A-Car branch is conveniently situated at **1820 W 87th St, Chicago, IL 60620, USA**. Located in the Gresham neighborhood on Chicago's South Side, this location is easily accessible for residents across the South Side, suburban areas, and communities along major thoroughfares in the region. Its location on a main street makes it simple to find and reach, whether you are utilizing public transportation or driving in for your rental pickup.
A significant feature of this local office is its comprehensive approach to accessibility, ensuring that all members of the Illinois community can manage their rental needs with ease and comfort. Key accessibility features include:
- **Wheelchair accessible entrance:** The facility is designed to allow seamless entry and exit for customers using wheelchairs, scooters, or other mobility aids.
- **Wheelchair accessible parking lot:** Dedicated parking spaces are provided, ensuring proximity and sufficient space for transfer, making the entire process less stressful for customers with mobility challenges.
Being a local, "home city" branch rather than an airport location often translates to a faster, less chaotic rental process. Customers are able to reserve, pick up, and drop off vehicles with minimal fuss, a point often emphasized in positive reviews.
The Enterprise Rent-A-Car on 87th Street provides the full suite of rental services expected from a major agency, with a specialized focus on vehicles that serve diverse local needs.
- **Car Rental Agency:** Offering a full range of vehicles including economy cars for efficient city driving, full-size sedans for comfort, and SUVs for families and luggage capacity.
- **Van Rental Agency:** Specialized van rental options are available, catering to group travel, large family outings, or moving needs. This includes passenger vans (12- and 15-passenger options) and cargo vans for hauling personal goods or equipment.
- **Debit and Credit Card Payments:** The agency offers flexible payment options, accepting both major **Credit cards** and **Debit cards**, providing convenience for all renters.
- **NFC Mobile Payments:** Utilizing modern technology, the location accepts **NFC mobile payments** (such as Apple Pay or Google Pay), allowing for a swift and secure transaction experience at the counter.
- **Friendly and Professional Staffing:** Known for a welcoming and "genuinely kind staff," who prioritize answering questions and making the check-in and check-out process fast and "effortless."
- **Government and Military Rates:** Offers competitive pricing and **Active military discounts** for both leisure and official government travel for service members and veterans.
The standout features of the 87th Street Enterprise location are strongly centered on exceptional customer interactions, community commitment, and inclusive services.
- **Outstanding Customer Service:** This is the agency’s defining characteristic. Customers repeatedly praise staff members like Nia and Daryl for being "incredibly pleasant and friendly," delivering an experience that is efficient—getting customers "on my way in just 15 minutes"—and "by far my best car rental experience!"
- **Women-Owned Business:** A notable feature that highlights the diversity and strength of local business ownership on Chicago’s South Side, reflecting positively on the local economy.
- **Military Appreciation and Discounts:** The branch offers **Active military discounts**, aligning with Enterprise's overall commitment to providing reduced rates and specialized services for U.S. service members.
- **Accessibility for All:** Features such as the **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** ensure that this location is accessible to everyone in the Illinois community, prioritizing convenience and inclusivity.
- **The "Home City" Advantage:** This location focuses on local renters rather than being an airport hub, often leading to a more relaxed atmosphere and the ability to offer personalized touches, such as the staff offering "complementary drinks while we wait."
- **Efficient and Smooth Process:** The operational flow, from reservation to pickup and drop-off, is described as "easy" and "smooth," demonstrating organizational competence even during busy periods.
To make a reservation for a car or van, or to inquire about special military or government rates, you can reach the Enterprise Rent-A-Car team at their Chicago location:
- **Address:** 1820 W 87th St, Chicago, IL 60620, USA
- **Phone:** (773) 239-3510
- **Mobile Phone:** +1 773-239-3510
For Illinois residents, particularly those in the Chicago area, choosing the Enterprise Rent-A-Car on West 87th Street is a decision to prioritize **human-centered service** and **operational efficiency**. While the cars themselves may be standard fare, the staff are consistently described as exceptional, capable of turning a potentially stressful travel necessity into a smooth, positive interaction. Customers do not just rent a vehicle here; they receive a memorable service experience that makes them want to return.
The combination of being a **women-owned local business** and offering genuine support through **active military discounts** gives this location a strong connection to and vested interest in the local community. This is not just a major corporation; it's a neighborhood business run by people who care, reinforcing the value of supporting local enterprises.
Furthermore, its dual role as a **Car and Van rental agency** ensures that both personal travel and logistical needs, like moving or transporting large groups, can be met in one convenient stop. The availability of modern payment options, including **NFC mobile payments**, and the commitment to full physical accessibility make the entire customer journey seamless and modern. In a competitive market, the stellar reputation for "great service" and a "smooth process" makes this Enterprise branch on 87th Street the definitive choice for Chicago's South Side.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1820 W 87th St, Chicago, IL 60620, USA
Enterprise Rent-A-Car Reviews
managercalldrivingpickupinsurancenamecleanemployeesdoorsmile
★ 5★ 4★ 3★ 2★ 1Excellent service! Nia and Daryl handled both my check-in and check-out and made the whole process effortless. They answered all my questions and had me on my way in just 15 minutes, even though it was busy. Both were incredibly pleasant and friendly, and their outstanding customer service more than makes up for the fact that the cars themselves aren’t top-of-the-line. This was by far my best car rental experience!
August 06 · Robin RedmondThis is a great location. From start to finish it was easy to reserve the rental, pick it up and drop it off. The fellas at this location are very friendly, even made sure to offer us complementary drinks while we wait. We have always rented through Enterprise so this experience just solidified why we keep coming back. Great service, smooth process, and genuinely kind staff.
July 25 · Kina KellyMy customer service experience at this location was nothing less than excellent. Starting from when I picked up the car, I had to pick up the car a few minutes after the location closed. Daryl stayed behind to make sure I got my car rented! Not only did he go above and beyond, but he did so with the utmost kindness and professionalism. When I dropped the car off, Jake and one young lady (whom I did not get her name but they mentioned she’d just started) took care of me with both expertise and compassion. My car had some hiccups (no windshield wiper fluid, wonky infotainment system) but the customer service I received more than made up for those. I would DEFINITELY recommend this location.
July 21 · Chelsea FranklinTo whom it may concern My name is lisa jackson, and I came in Enterprise Rent a Car on 1820 w 87th st for My Reserve Car for pick up. Mr Darly Payne, Jr Assistant Branch Manager Thank you for your over the top professional & customer service. I did not have to wait long. I was in and out within 30 min the volts wagon Mr Darly you have excellent taste . Love
July 12 · Lisa JacksonI LOVE THESE PEOPLE. A very professional staff yet they feel like family. They’re empathetic in knowing you really could be having a rough day. Although they don’t have a million cars in rotation, they will find something you’d be solemn with. This place is super busy yet they care for each person individually in helping them as much as possible. Super Shout Out to Daryl (manager) who, in the middle of my meltdown, brought a light to a semi catastrophic day. Actually Thanks to the whole Staff ❤️
June 26 · The P
More Car Rental Near Me
Bedrock Car Rental4.0 (54 reviews)1096 W State St, Alliance, OH 44601, USA
Enterprise Rent-A-Car4.0 (186 reviews)811 W State St, Alliance, OH 44601, USA
BMZ CLASSICS - closed for business3.0 (2 reviews)3200 Hoagland Blackstub Rd, Cortland, OH 44410, USA
Enterprise Rent-A-Car4.0 (78 reviews)372 W State St, Salem, OH 44460, USA
Enterprise Rent-A-Car4.0 (461 reviews)3910 Youngstown Rd SE, Warren, OH 44484, USA
Hertz Car Rental - Warren - Youngstown Warren Road3.0 (156 reviews)4400 Youngstown Warren Rd, Warren, OH 44484, USA
Enterprise Rent-A-Car4.0 (393 reviews)4908 Mahoning Ave, Austintown, OH 44515, USA
U-Save Car & Truck Rental - Youngstown4.0 (59 reviews)970 Bears Den Rd Suite 1B, Youngstown, OH 44511, USA
Avis Car Rental3.0 (127 reviews)1453 Youngstown Kingsville Rd, Vienna, OH 44473, USA
Budget Car Rental3.0 (75 reviews)1453 Youngstown Kingsville Rd, Vienna, OH 44473, USA
Enterprise Rent-A-Car4.0 (382 reviews)303 W Rayen Ave, Youngstown, OH 44502, USA
Hertz Car Rental - Boardman - Market Street3.0 (166 reviews)7735 Market St, Boardman, OH 44512, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (386 reviews)
Manhattan Rent A Car5.0 (2 reviews)
Enterprise Rent-A-Car3.0 (176 reviews)
Enterprise Rent-A-Car4.0 (57 reviews)
Avis Car Rental3.0 (141 reviews)
Enterprise Rent-A-Car4.0 (647 reviews)Trending Car Rental Blog Posts
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
Why Some Rental Cars Have GPS Trackers and What It Means for You
How to Know If a Rental Car Company’s “Unlimited Mileage” Really Means It
The Real Story Behind “No Deposit” Car Rental Deals
How to Avoid Paying for Optional Equipment You Don’t Need in a Rental Car
Best Ways to Split Rental Car Costs Among Group Travelers
