Hertz Car Rental Introduce
For Arizonans and those visiting the Valley of the Sun, securing a dependable rental vehicle is often the first step to navigating the state's sprawling highways and vibrant cityscapes. The Hertz Car Rental location at 2710 E Old Tower Rd in Phoenix serves as a key access point for both airport travelers and local residents, offering the reliability of an international brand combined with services tailored for the Phoenix-area customer. This agency focuses on providing a wide selection of vehicles to accommodate the diverse transportation needs that arise from business trips, family vacations, or simply needing a temporary replacement vehicle.
Hertz is known globally for its diverse fleet and commitment to a professional rental experience. At this Phoenix location, users can expect the full spectrum of services typical of a major car rental agency. The fact that this branch is situated in the proximity of Phoenix Sky Harbor International Airport (PHX) is a massive advantage, translating into operating hours that are typically more accommodating, often 24 hours a day, which is essential for managing Arizona's late-night or early-morning travel demands.
While the convenience of the location and the professional fleet are clear strengths, customer feedback should be considered, particularly concerning the reliability of the local phone line. Nonetheless, for those prioritizing a full range of vehicles, major brand protocols, physical accessibility features, and modern payment technology, this Hertz location remains a primary and worthwhile choice for car rental needs in the Phoenix metro area and for commencing longer Arizona road trips to destinations like the Grand Canyon or Flagstaff. The commitment to accessibility, with features like designated parking and an accessible entrance, further ensures that the service is open to everyone.
The Hertz Car Rental agency is positioned at 2710 E Old Tower Rd, Phoenix, AZ 85034, USA. This address places it directly within the larger complex of the Phoenix Sky Harbor International Airport (PHX) consolidated rental car center (often referred to as the Sky Harbor or Jackson Jet Center location), making it exceptionally convenient for air travelers.
The location’s proximity to one of the nation's busiest airports provides immediate access to major Phoenix freeways. Drivers can quickly hop onto Interstate 10 (I-10), which runs east-west, or Interstate 17 (I-17) for northbound travel, facilitating fast movement across the Valley and quick departures toward Northern Arizona destinations. This prime, airport-adjacent location is highly valued for both incoming travelers and local customers needing swift vehicle pickup and drop-off without lengthy detours.
A significant highlight of this facility is its firm commitment to customer accessibility. The agency incorporates key features to ensure a welcoming experience for all users:
- Wheelchair accessible entrance: Allows for easy and unobstructed entry into the main service counter area.
- Wheelchair accessible parking lot: Provides reserved and conveniently located parking spaces for customers with mobility needs, ensuring a shorter distance to the entrance.
The infrastructure is set up to support a smooth and convenient transaction, reflecting the high standards of a major airport-area service provider.
As a dedicated Car Rental Agency, this Hertz location offers a vast array of services, ensuring that most ground transportation requirements are met:
- Extensive Vehicle Fleet: Provides a broad selection of rental categories, ranging from economical compact cars (e.g., Chevrolet Spark or similar) and standard sedans (e.g., Chevrolet Malibu or similar) to full-size SUVs (e.g., Chevrolet Suburban or similar) and minivans (e.g., Chrysler Pacifica or similar). The availability of specialty vehicles, such as luxury and performance cars, is also common.
- 24-Hour Availability: Due to its airport-area setting, the agency typically operates 24 hours a day, seven days a week, offering ultimate flexibility for pickup and return times, essential for travelers managing variable flight schedules.
- One-Way Rentals: The option to pick up a car in Phoenix and return it to another Hertz location, either within Arizona or across state lines, is readily available, allowing for true road trip flexibility.
- Gold Plus Rewards Program: Services linked to Hertz's membership program, such as expedited counter service and loyalty benefits, are fully supported.
- Modern Payment Flexibility: Accepting major forms of payment including Credit cards, Debit cards, and the contemporary convenience of NFC mobile payments (e.g., Apple Pay or Google Pay).
- Rental Accessories: Available add-ons often include GPS navigation systems, child safety seats (infant, child, and booster seats), and various protection plans.
The Hertz Car Rental on E Old Tower Rd is distinguished by several operational and customer-focused features:
- Airport-Area Convenience: Its primary location near Sky Harbor provides immediate access to the entire Phoenix metropolitan area and facilitates seamless transitions for air travelers.
- Round-the-Clock Service: The typical 24-hour operation ensures that vehicles can be picked up or dropped off at any hour, which is crucial for maximizing travel plans.
- Comprehensive Physical Accessibility: The facility includes a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to serving all community members, including those with mobility challenges.
- Digital Payment Options: The acceptance of NFC mobile payments streamlines the transaction process, offering a fast and secure check-out experience.
- Diverse and Premium Fleet: Access to the full Hertz fleet, including specialty and luxury lines, offers customers a wide array of high-quality, well-maintained vehicles for any occasion.
For reservations, current fleet availability, or to confirm specific pickup/drop-off procedures, please use the following contact details:
- Address: 2710 E Old Tower Rd, Phoenix, AZ 85034, USA (Near Phoenix Sky Harbor International Airport)
- Phone: (602) 267-8822
- Mobile Phone: +1 602-267-8822
Note on Phone Contact: Recent customer reviews indicate that the local phone number may occasionally experience technical issues related to call forwarding or functionality. Customers are advised to be persistent, try again later, or rely on the Hertz corporate website for reservations and general inquiries if the local line is temporarily unresponsive.
Choosing the Hertz Car Rental location on East Old Tower Road is highly recommended for any user in Arizona who values maximum convenience, brand trust, and operational flexibility. The key advantage is its strategic location in the Phoenix Sky Harbor area. While the address is separate from the main airport terminal, its close proximity and connection to the airport's infrastructure generally translate into the significant benefit of 24-hour service. This continuous availability is invaluable for travelers, particularly when dealing with delayed flights or the necessity of early-morning returns.
Furthermore, the agency’s professional commitment to a diverse and modern fleet ensures that whether you need a rugged SUV for a trip to the Rim Country or a luxurious sedan for a Scottsdale stay, the ideal vehicle is likely available. The acceptance of contemporary payment methods, specifically NFC mobile payments, makes the final transaction process quick and efficient, minimizing time spent at the counter.
The inclusive design of the facility, including wheelchair accessible entry and parking, further solidifies its position as a high-quality, customer-focused service provider for all members of the Arizona community. However, a pragmatic approach is necessary regarding the reported issues with the local phone line. While a functional phone is expected, prospective renters should rely heavily on the robust online reservation and customer service systems offered by the corporate Hertz website for booking and critical information, treating the local phone number as an auxiliary point of contact. By using the comprehensive online tools and leveraging the 24-hour, accessible nature of this location, customers can ensure a top-tier car rental experience perfectly suited for their travel or local transportation needs in and around Phoenix.
Hertz Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental Photos



Hertz Car Rental Location
Hertz Car Rental
2710 E Old Tower Rd, Phoenix, AZ 85034, USA
Hertz Car Rental Reviews
phone numberflight
★ 5★ 4★ 3★ 2★ 1If I could give zero starts I would. How does a business not a have a phone that works. You can. Not talk to anyone! Some services and questions are not available on the website. Get it together Hertz!
October 06 · Heather SmithDo you know your local phone number doesn’t work? Error with call forwarding. Please fix so we can talk to someone local!
October 04 · Crystal FSo bad experience renting from Hertz;To begin with, this address is wrong, thankful I had time to figure it out before too late for my flight.You guys don't even care on updating your dropoff-pickup facilities. I was told by the current employees where this branch use to be that it's been since 2yrs since you move and haven't cared on updating this location.
August 05 · Marco GaxiolaThay take their time to make sure all of your needs are met.
April 10 · Gabriel BeyNumber does not work. I’m flying in tonight and trying to get a rental through them and no number for these guys! As I’m also seeing other reviews, why don’t they just shut this place down and get a better rental company to accommodate people flying in!!!
May 19 · nutzotwentysix
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