Enterprise Rent-A-Car Introduce
For Wisconsin residents in the Fox Valley region, including Oshkosh, Neenah, and Fond du Lac, finding a dependable local resource for vehicle rentals is crucial for navigating our beautiful state, whether you're traveling up to the Northwoods, need a temporary replacement vehicle during a repair, or planning a group trip to a Packers or Brewers game. Enterprise Rent-A-Car at 140 N Koeller St in Oshkosh is a key neighborhood branch designed to meet these needs, functioning as both a dedicated car rental agency and a essential van rental agency.
This particular branch takes pride in its community connection, notably identifying as a women-owned business. This speaks to a strong, local leadership committed to quality service and building trust with Wisconsin patrons. The location is strategically placed for easy access, ensuring Oshkosh residents and visitors can quickly pick up a vehicle and get on the road, minimizing delays often associated with rental processes.
The core strength of the Koeller Street team is their focus on friendly and helpful customer interaction. Customers consistently report that the staff is super friendly and very helpful, striving to make the rental experience smooth. This commitment to service extends to logistical conveniences, such as the option to leave a return vehicle at a partner facility like Tire Plus for Enterprise to pick up, which adds a layer of flexibility that local customers appreciate.
However, users of this location, especially those reserving specialized vehicles, should note that inventory management can, at times, present challenges. One customer’s experience highlights a critical failure where a minivan, reserved weeks in advance for a six-person trip, was unavailable at pickup because a previous renter had extended their term. This demonstrates a systemic issue where advance reservations may not guarantee the desired vehicle class. The customer was forced to scramble to a different city’s location to secure the necessary minivan, an unacceptable inconvenience for a service based on the promise of a reservation. This incident underscores the importance of confirming the specific vehicle class availability closer to the pickup date, especially for larger vans where a substitute is not functionally equivalent for a group travel scenario.
Despite these operational bumps, the Oshkosh branch remains a go-to choice due to its extensive vehicle fleet and strong customer-facing personnel who earn high marks for their politeness and willingness to assist. While cleanliness standards, as one review noted, may occasionally fall short of a highly-detailed vehicle, the overall quality and dependability of the well-maintained Enterprise fleet still provide a reliable travel solution.
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The Enterprise Rent-A-Car branch on North Koeller Street is ideally located in a major commercial area of Oshkosh, making it easily accessible for residents across the Fox Valley.
- Address: 140 N Koeller St, Oshkosh, WI 54902, USA
- Geographic Context: The location is close to US-41 and Highway 21, ensuring swift travel connections to nearby cities like Appleton, Neenah, and Fond du Lac. It is also a short distance from Wittman Regional Airport (OSH).
- After-Hours Returns: Customers have the convenience of an After Hours Service. If returning the vehicle outside of operating hours (typically after 5:30 PM on weekdays or noon on Saturday, as the branch is closed Sunday), they can park the car, lock the doors, and place the keys in the designated drop box. Customers are responsible for the vehicle's condition until the business reopens.
- Accessibility: The facility is designed to accommodate all patrons, featuring:
- Wheelchair accessible entrance for easy access to the rental counter.
- Wheelchair accessible parking lot for convenient use by customers with mobility needs.
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As a local car and van rental agency, the Oshkosh location offers a variety of services tailored to both individual and group needs in Central Wisconsin:
- Car and Van Rental Agency: Provides a full spectrum of rental vehicles, including economy cars, sedans, SUVs, minivans (7 or 8-passenger), and passenger vans (up to 15-passenger) for large group transport.
- Diverse Fleet Selection: Vehicles span multiple classes such as compact, full-size, SUVs, and specialized vans, ensuring a vehicle for every type of journey or haul, though inventory must be confirmed for specific large vehicles.
- Payment Flexibility: The branch accepts a range of modern payment methods for the estimated total and deposit, including Credit cards, Debit cards, and NFC mobile payments, offering convenience at the counter.
- Damage Waiver (DW) Option: Renters can opt to purchase a daily Damage Waiver which limits responsibility for loss or damage to the rental vehicle, subject to the rental agreement terms.
- Refueling Service Options: Customers are provided with a choice regarding fuel return, including pre-paying for fuel, having Enterprise refuel the vehicle upon return, or returning it full.
- One-Way Rental Opportunities: Enterprise's extensive network generally allows for one-way rentals, enabling a customer to pick up a car in Oshkosh and drop it off at another location across Wisconsin or the US (restrictions may apply to certain vehicle classes).
- Roadside Assistance: Standard with rentals, the branch provides assistance for roadside emergencies throughout the rental period.
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Several key features distinguish this neighborhood Enterprise branch in Oshkosh and enhance its value to the local Wisconsin community:
- Identifies as Women-Owned: This significant feature showcases local business diversity and leadership, which may appeal to community members seeking to support local, diverse enterprises.
- Active Military Discounts: The company offers special discounted rates for U.S. government employees, active-duty military, veterans, and retirees for both official and leisure travel, generally including a 5% discount on base rates for personal trips.
- Commitment to Customer Service: The staff is consistently praised for being friendly, professional, and helpful, fostering a welcoming environment and aiming for a quick and efficient rental process.
- Convenient Partner Drop-off: The willingness to coordinate vehicle pickup from local repair shops, such as Tire Plus, for replacement rentals, offers a major convenience for customers dealing with vehicle repairs.
- Full Spectrum Vehicle Capacity: The branch's dual designation as a Car and Van rental agency provides essential large-group transportation options (up to 15-passenger vans) that are highly valued for organizational and family travel within Wisconsin.
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To reach the Enterprise Rent-A-Car branch in Oshkosh, Wisconsin, for reservations, inquiries, or assistance, please use the following contact details:
- Address: 140 N Koeller St, Oshkosh, WI 54902, USA
- Phone: (920) 236-6777
- Mobile Phone: +1 920-236-6777
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For residents of Oshkosh and the greater Fox Valley area, this Enterprise Rent-A-Car location is worth choosing primarily for its neighborhood convenience and its exceptional staff service culture, which aims to put the customer first, alongside its specialized van rental capabilities.
The friendly and professional attitude of the staff is a major draw. Positive reviews highlight the team's willingness to go the extra mile, such as coordinating vehicle returns from local repair facilities, which is a stress-reliever for anyone needing a replacement rental. This emphasis on local, personalized care is supported by the branch's women-owned status and its commitment to the community, including offering essential Active Military Discounts to those who serve in or are retired from the U.S. Armed Forces.
The ability to rent both standard cars and large passenger and cargo vans makes this location a critical asset for group events, small moves, or extended family travel across Wisconsin’s beautiful, often spread-out destinations. The availability of 7- to 15-passenger vans caters to a demographic often underserved by smaller rental operations.
However, to ensure a successful rental experience, especially when relying on a specific, large vehicle like a minivan, local customers must remain vigilant. The single biggest area for improvement, as highlighted in customer feedback, is the occasional failure to uphold confirmed reservations for highly-sought-after vehicles due to unforeseen extensions by previous renters. Therefore, while the staff is top-notch, we advise all renters to call and re-confirm the availability of their specific vehicle type (especially vans) the day before pick-up. Taking this simple, proactive step will help ensure that your well-planned trip across Wisconsin starts smoothly with the vehicle you reserved from this otherwise highly-rated, friendly, and community-focused Oshkosh Enterprise branch.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
140 N Koeller St, Oshkosh, WI 54902, USA
Enterprise Rent-A-Car Reviews
pricepick upinsurancedrivingairportdepositmorningmatternamegentleman
★ 5★ 4★ 3★ 2★ 1On 9/17 I reserved a minivan for pickup on 10/11. When I arrived they didn't have the vehicle because "somebody didn't bring it back" and "they've been extending their rental all week". The manager told me I could wait until noon when they closed to see if it was brought back which it wasn't. So her alternative was that I could take a car with less space. I'm traveling with 6 people and their luggage so that's not really helpful. After waiting a half an hour, I had to ask her to call other stores to see if they had a vehicle like the one I had reserved. Then I ran to Appleton to get a minivan before they closed at 1. This shouldn't be my problem as a customer. It's called a reservation for a reason. Zero stars. I'll never be back.
October 11 · Wendy StablerThe staff was super friendly and very helpful. The facility itself was clean. I really liked that I could leave the vehicle at Tire Plus for Enterprise to pick up, However I felt the car could've been detailed a bit better. Windows were dirty/smudged, mats/flooring needed vacuuming and there was tobacco/ashes in the door handle and other crevices. Over all it was good, my standards for a clean/detailed vehicle are extremely high.
July 10 · Genevieve PetersVery first time ever needing a rental car. The person that picked me up was very nice. The office staff however were rude, pushy to take my money for my rental to gave insurance, never explained to me that they will take the money every other day for the insurance. When questioned about it the rude assistant manager of the Appleton store said "To bad, you shouldn't have signed for the insurance!" And she hung up on me. Oshkosh had great explanation, but again, I couldn't really get help over the phone or by a website or anything to change my card information. As a single parent I work nights, and can't just drive places to change information. The only reason why I haven't turned the car in already, and never return is cause my own car is getting fixed from an accident. But I won't be returning
July 08 · Donna HegwoodIt was very convenient to be picked up at the dealership and given a ride to get the rental as well as being able to leave the rental at the dealership upon pick up of my vehicle. The whole process was quick and easy and the customer service was amazing! I would definitely use this service again and I will recommend it to others. Thank you!
March 27 · Kimberly R.This place is a joke! You have to jump through hoops to get a vehicle once you reserve it. They only take credit cards, and need a paystub & electric bill. Some people don't have credit cards & God forbid our electric bill shows a balance. What happens if utilities are included with rent! Would never recommend this place to anyone!
June 25 · Kim M
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