Avis Car Rental

- 332 US-46, Little Ferry, NJ 07643

Avis Car Rental, a globally recognized name in the vehicle hire industry, maintains a convenient local agency in Little Ferry, New Jersey, situated on the busy US-46 highway. This location aims to serve the diverse transportation needs of residents and visitors in Bergen County and the wider Northern New Jersey area, offering everything from standard passenger cars for daily use to larger vans for group travel or moving purposes. As a major Car rental agency and Van rental agency, Avis provides a comprehensive fleet designed to accommodate various travel and logistical requirements, from a weekend getaway to a temporary replacement vehicle.

The brand's national offerings are expansive, generally including compact, full-size, premium, and luxury vehicles, as well as a range of SUVs, minivans, and 12-passenger vans. This variety ensures that whether a New Jersey family needs a spacious SUV for a trip to the shore or a local business requires a van for hauling supplies, the right option is typically available through the Avis system. The convenience of a neighborhood location like the one in Little Ferry, as opposed to an airport rental desk, is often a major draw for local users.

It is important for potential renters in New Jersey to be aware that this specific location operates as a licensee, which can sometimes result in variations in local service compared to corporate-owned branches. According to multiple customer reviews, users have reported significant challenges with their experiences at the Little Ferry location, particularly concerning customer service and communication. One detailed review reported that despite attempting to call the location to inform them of a two-minute delay past the 5:00 PM reservation time, no one answered, and the location was unexpectedly closed upon arrival. Other customers expressed concerns over the professionalism of the staff, describing a specific agent as "very rude and dismissive," and noting that return procedures were lengthy, with one user waiting "over an hour just to return the car."

Rave Avis customers, who typically rent from the national brand monthly, issued a strong warning about this particular franchise, recommending that prospective renters in the area consider the Fort Lee Avis location instead, which they found to be "amazing," or choose another rental company entirely. These consistent reports of non-existent customer service and poor communication, including unanswered phone calls throughout the rental period, suggest that while the global Avis brand is reputable, users must manage their expectations or seek alternatives when dealing with the Little Ferry branch. Due to the high volume of negative local feedback, New Jersey customers should proceed with caution and potentially utilize the more positively reviewed nearby locations.

The Avis Car Rental agency is located at 332 US-46 in Little Ferry, NJ 07643, USA. This is a highly convenient location for residents of Northern New Jersey due to its direct proximity to a major regional highway, US-46.

The location's situation on US-46 provides easy access to and from surrounding Bergen County towns, including Ridgefield Park, Hackensack, and Teaneck, and offers a straightforward route for travel west across New Jersey or east toward the George Washington Bridge and New York City.

For physical accessibility, the location includes dedicated features to assist all customers:

• Wheelchair accessible entrance: Ensures easy entry and exit for customers with mobility needs.
• Wheelchair accessible parking lot: Designated parking spaces are available to accommodate users with accessibility requirements.

The agency also provides On-site parking for customers who need to leave their personal vehicle while they use the rental. However, note that the physical condition of the building has been described by a customer as "falling apart," suggesting that, despite the official accessibility features, the overall facility might not meet modern standards. The standard operating hours are generally 7:00 AM to 5:00 PM on weekdays and shorter hours on Saturday, with after-hours key drop-off generally available for returns, although customers should confirm the exact policy with the agency directly.

As a branch of the Avis network, the Little Ferry location provides a range of core rental services to meet various personal and professional needs:

• Comprehensive Car Rental: Offers a wide variety of passenger vehicles, from economy and compact models for fuel-efficient travel to full-size sedans, premium cars, and luxury classes for comfortable, high-end journeys.
• Specialized Van Rental: Provides essential group and cargo transportation, including Minivans for family trips, and larger Passenger Vans (such as 12-passenger options) for organizations, teams, or large parties.
• Vehicle Category Availability: Customers can generally rent popular vehicle types, including SUVs (Intermediate, Standard, and Full-Size), Convertibles, and environmentally conscious options like Electric or Hybrid vehicles, depending on the current fleet.
• Flexible Payment Options: The agency accepts both Credit cards and Debit cards for payments and authorization holds, offering flexibility for New Jersey residents, though specific rules and requirements often apply to debit card usage, especially regarding credit checks and authorization holds.
• Reservation Services: Allows for advance booking of vehicles through the Avis national system, including prepaid options, though the timely handling of reservations at this specific location has been cited as a major issue in customer feedback.

While the customer experience at this specific Little Ferry Avis branch has been negatively reviewed, the official features and the underlying Avis corporate benefits remain notable:

• Active Military Discounts: Avis is proud to offer discounts to U.S. military veterans, active-duty military, National Guard, and Reservists, typically through partnership programs like WeSalute+ (formerly Veterans Advantage), providing savings of up to 35% off PAY NOW rates.
• Accessibility Provisions: Features a Wheelchair accessible entrance and Wheelchair accessible parking lot, demonstrating a commitment to serving all customers, though the general condition of the facility may detract from this.
• Strategic Highway Location: Direct access from US-46 makes vehicle pick-up and drop-off geographically easy for commuters and local Bergen County residents.
• Corporate Fleet Diversity: Renters have access to the broad, national fleet of Avis, which is regularly updated and maintained to include various makes, models, and classes suitable for diverse trips, from day-to-day rentals to utility and group transport.
• Multiple Payment Methods: Acceptance of major Credit cards and Debit cards caters to a wide customer base, facilitating secure and convenient transactions.

For reservations, inquiries about fleet availability, or to contact the Avis Car Rental branch in Little Ferry, please use the following information. Given the customer feedback regarding communication issues, users are strongly advised to confirm appointments, arrival times, and hours of operation.

• Address: 332 US-46, Little Ferry, NJ 07643, USA
• Phone: (201) 440-3330
• Mobile Phone: +1 201-440-3330

For a New Jersey user, choosing the Avis Car Rental location in Little Ferry is worth considering primarily for its convenient fleet access and official customer features, but only with a strong awareness of the reported local service deficiencies.

The agency’s core value is its role as a Van rental agency in a strategic, non-airport location. If you specifically require a 12-passenger van or a spacious minivan for a local group event, or a cargo van for a small move, and the vehicle is available at a favorable rate, the proximity to US-46 and the comprehensive Avis fleet options make it a logistical fit. Similarly, the availability of Active military discounts through the Avis corporate system provides substantial savings that are worth utilizing if one qualifies.

However, the overwhelming and consistent negative customer feedback regarding rudeness, dismissiveness, and non-existent phone support is a significant factor. Customers should prepare for the possibility of long wait times for service, especially for returns, and should assume that phone calls will not be answered for late arrivals or quick inquiries. If customer service, reliability of operating hours, and a pleasant interaction are top priorities, especially for time-sensitive travel, customers should heed the advice of local users and consider the Fort Lee Avis location, other nearby Avis branches, or another rental company in the Bergen County area. The choice of this specific location should be driven strictly by an urgent need for a specific vehicle type and a willingness to tolerate potential administrative difficulties.

Avis Car Rental

332 US-46, Little Ferry, NJ 07643, USA