National Car Rental Introduce
For Wisconsin residents and incoming travelers relying on air transport at Appleton International Airport (ATW), having a seamless and efficient car rental experience is paramount. National Car Rental, conveniently situated right at the airport terminal, is a primary choice for those seeking a high-quality vehicle and professional service to begin their journey in the Fox Cities and beyond. As a prominent car rental agency, they cater effectively to both leisure travelers and, particularly, business professionals who value speed and consistency.
National is well-known globally for its commitment to the seasoned traveler, often celebrated for its member programs, which emphasize swift vehicle selection and expedited rental processes. For local users, this means that whether you are flying out for a corporate meeting and need a premium sedan or flying back into Appleton and need a reliable SUV for the family, National’s on-site presence at ATW is built for maximum convenience. Their vehicle offerings are substantial, ensuring customers have access to everything from economical compact cars suitable for navigating city centers to full-size SUVs perfect for handling Wisconsin’s diverse seasons and longer road trips.
Customer reviews paint a picture of a service experience that, in the best instances, is nothing short of excellent. Many travelers praise the local ATW team for being friendly, customer-oriented, and flexible, often highlighting the pretty good selection of vehicles available even for a smaller airport. The staff is consistently credited with finding the best vehicle for a given situation, showcasing a high degree of local expertise and dedication to customer needs. This personalized attention is a significant benefit for anyone landing in Northeast Wisconsin.
However, the customer experience is not always uniform, and future renters should be aware of stringent adherence to rental policies. One notable account points to difficulties in communication and strict enforcement of late return charges even when a customer made an honest mistake and immediately attempted to correct it, resulting in significant unexpected fees. This serves as a cautionary reminder for all renters to carefully verify drop-off procedures, especially when utilizing after-hours key drops, and to ensure they have the correct keys and documentation for the return. Transparency and clarity in policies are key, and being meticulous with the return process will help avoid similar complications.
Ultimately, National Car Rental at ATW provides a professional airport rental solution backed by a robust national infrastructure and a local team often lauded for its service. The offerings are particularly appealing to those who can benefit from their frequent traveler programs and corporate rental arrangements.
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National Car Rental is located directly within the Appleton International Airport (ATW) terminal, offering maximum convenience for arriving passengers. This on-site location eliminates the need for external shuttles or extended transfers, getting you on the road quickly after your flight lands.
- Address: W6395 Challenger Dr, Appleton, WI 54914, USA
- Airport Terminal Location: The rental counter is typically located within the airport terminal building, adjacent to baggage claim or in a dedicated rental car area, with a short walk to the car lot.
- Accessibility: The location is committed to accommodating all customers and features essential accessibility provisions:
- Wheelchair accessible entrance for easy access to the rental counter.
- Wheelchair accessible parking lot for convenient vehicle pickup and return.
The strategic position on Challenger Drive, minutes from Highway 41, ensures a fast connection to downtown Appleton, Green Bay, Oshkosh, and other key destinations across the Fox Valley and Northeast Wisconsin.
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As a leading airport-based car rental agency, National Car Rental offers a wide array of services and vehicle classes tailored for both short-term and extended travel throughout Wisconsin:
- Diverse Vehicle Fleet: Renters can select from various car classes, including economical compact cars (like the Mitsubishi Mirage or Nissan Versa), midsize and full-size sedans (such as the Toyota Corolla or Chevrolet Malibu), a range of SUVs (like the Nissan Rogue or Chevrolet Equinox), and luxury vehicles.
- Corporate and Government Programs: National offers highly specialized programs, including official and leisure travel discounted rates for U.S. Government and military personnel (Government Programs).
- After Hours Return: For late-night or early-morning departures, the location provides an after-hours service, allowing customers to park the rental in a designated space and use a key drop box in the terminal's rental car building.
- Flexible Payment Options: The agency accepts multiple convenient forms of payment for rentals and services, including Credit cards, Debit cards, and NFC mobile payments.
- Optional Protections: Customers are offered various insurance and protection products, such as Damage Waiver (DW), to limit or remove financial responsibility for potential damage to the rental vehicle.
- Additional Driver Policy: The renter's spouse or domestic partner is typically an authorized driver at no extra charge, provided they meet standard requirements.
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The National Car Rental at ATW focuses on delivering a streamlined, premium rental experience, particularly for its repeat customers and members of the military community.
- Active Military Discounts: The company offers special discounted rates for active-duty military, veterans, and government employees for both official duty travel and personal leisure trips. These rates often include enhanced benefits like full Loss Damage Waiver for official business.
- Premier Service for Frequent Renters: National’s flagship Emerald Club program is geared towards business and frequent travelers, providing expedited services, allowing members to bypass the counter and choose their own vehicle from the "Emerald Aisle" for booked car class types.
- Convenient On-Airport Location: Being located directly in the terminal saves valuable time for travelers landing in Appleton, making pickup and drop-off quick and hassle-free.
- Wide Array of Vehicle Types: Customers often find a "pretty good selection" of high-quality vehicles on the lot, from economical models to larger SUVs, ready to meet diverse travel needs.
- Modern Payment Flexibility: Acceptance of Credit cards, Debit cards, and NFC mobile payments ensures that the transaction process is convenient and up-to-date.
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To book your next car rental or to inquire about a reservation at the Appleton International Airport location, please use the following contact details:
- Address: W6395 Challenger Dr, Appleton, WI 54914, USA
- Phone: (833) 599-0934
- Mobile Phone (Direct): +1 833-599-0934
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For Wisconsin users, especially those frequently traveling in and out of the Fox Cities area, choosing National Car Rental at Appleton International Airport offers a clear-cut advantage: efficiency and premium service for the dedicated traveler.
The primary benefit of this location is the time saved. Being an on-airport provider, National eliminates the common inconvenience of off-site rental agencies, ensuring that after a long flight, you are at the counter and in your vehicle within minutes. For business travelers, this speed and predictability are priceless. This is amplified by National's Emerald Club, which turns the rental experience into a true "grab-and-go" service, allowing members to head straight to the lot and select any vehicle in their reserved class, a feature highly valued by seasoned road warriors.
Additionally, the financial and policy benefits offered to Active Military personnel and government employees are substantial, providing not just discounted rates but often including extra protections and policy waivers that make it a smart, reliable choice for those serving our country, whether traveling for duty or leisure.
While the administrative side may be less flexible in unexpected situations, as highlighted by one customer's experience with a key mix-up and subsequent billing dispute, this is often a characteristic of high-volume airport operations. The core value of this location remains its consistent fleet quality and its proven capacity for friendly, customer-oriented service under normal circumstances, a point validated by multiple 10/10 reviews praising the local team’s dedication and vehicle selection.
In summary, if you are a frequent flyer, require government or military rates, or simply need the fastest, most streamlined car rental service available upon landing at ATW, National Car Rental is built to meet those needs with a professional and diverse fleet, making it an excellent choice for your travel in Wisconsin.
National Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
National Car Rental Photos







National Car Rental Location
National Car Rental
W6395 Challenger Dr, Appleton, WI 54914, USA
National Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1This place is AWFUL to deal with. Here's my story:Rented a car 6/2/25 and returned it to the airport on 6/5/25 before they opened. When I returned home, realized I accidentally dropped my personal key instead of the rental key in their dropbox. I immediately began calling (they are almost impossible to get on the phone). They finally got back to me on 6/10/25 and gave me return instructions/mailing address. I sent the key back priority. They received the key 6/17/25. To my surprise, they charged me for the rental up until 6/17/25!! I would have been better off telling them I lost the key! It is completely outrageous to be charged an additional $500+ dollars for a mistake that I promptly tried to fix. The store manager was no help and said she wouldn't change the bill. Again, I tried to get in touch with them on 6/5/25 as soon as I realized what I had done.Additionally, I’ve called customer service multiple times for the past month and each time they tell me someone will be in touch. Never hear anything!
July 21 · Amber LawsI’ve rented from National at ATW many times and have always found the team to be friendly, customer-oriented, as well as flexible in finding the best vehicle for the situation. They usually have a pretty good selection for a small airport too. 10/10.
July 01 · Andy MausExcellent customer service, solid Benz I was awarded and worked great for my trip. Easy and stress-free experience.
September 09 · William BVery friendly staff and in may car fast. Car was clean and neat. Fair Price. Would recommend.
September 21 · Antonio NucaroThey were quick and personable. Good cars good people.
October 11 · Sean Moore
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