Hertz Car Rental - Appleton International Airport Introduce
For Wisconsin residents and visitors whose journey starts or passes through the Fox Cities, securing a dependable rental vehicle is a top priority. Hertz Car Rental, located directly at the Appleton International Airport (ATW), stands as one of the premier options for ground transportation in Northeast Wisconsin. Operating as a full-service car rental agency, this location provides a convenient gateway to explore all that the state has to offer, whether you're heading north to the Northwoods, west for a business meeting, or staying local to enjoy the unique culture of Appleton and Green Bay.
Hertz, as a globally recognized brand, offers a diverse fleet and a range of services tailored to meet various travel needs, from economical cars for solo travelers to larger SUVs perfect for navigating a family trip through the changing seasons of Wisconsin. This article provides a comprehensive overview of the Appleton International Airport location, detailing its accessibility, services, and the specific features that make it a compelling choice for local users and travelers alike. Understanding the local operation, including key contact details and customer-centric features, will help potential renters in the Wisconsin area make the best decision for their vehicle rental requirements.
The strategic placement of Hertz Car Rental at W6395 Challenger Dr, Appleton, WI 54914, USA, directly links it to the Appleton International Airport (ATW). This is a crucial detail for anyone traveling by air, as it allows for immediate, on-site vehicle pickup and drop-off, eliminating the need for shuttles to off-site lots. Customers typically find the rental counter conveniently located within the airport facility, usually near the baggage claim area, streamlining the transition from flight to road.
The facility itself is designed to comply with modern accessibility standards, ensuring that all customers have a smooth and dignified experience. Key accessibility features include:
- Wheelchair accessible entrance: Providing barrier-free entry into the rental office and counter area.
- Wheelchair accessible parking lot: Designated parking spaces are available to accommodate vehicles transporting individuals with mobility challenges, ensuring close and easy access to the entrance.
Furthermore, the location on Challenger Drive is easily reachable from major roadways serving the Fox Cities, making it convenient for local Wisconsin residents who may need a rental for a repair, a temporary vehicle, or for a non-airport-related road trip.
Hertz at ATW functions as a dedicated car rental agency, offering comprehensive Onsite services for all aspects of the rental transaction. Their fleet is vast and is categorized to suit almost any driver or travel purpose. While specific availability can vary, renters can generally choose from the following vehicle classes for their Wisconsin travels:
- Economy and Compact Cars: Such as the Chevrolet Spark or similar models, ideal for short trips and maximizing gas mileage across the state.
- Midsize and Full-Size Sedans: Including models like the Chevrolet Malibu or Volkswagen Jetta, offering a blend of comfort and space for business or leisure travel.
- SUVs and Crossovers: A popular choice for Wisconsin weather and family travel, with options ranging from Small SUVs like the Nissan Rogue, to Medium 7-Passenger SUVs such as the Nissan Pathfinder, and Large SUVs like the GMC Yukon.
- Specialty Vehicles: Subject to availability, this may include luxury vehicles, convertibles, and other unique selections for an upgraded driving experience.
Beyond the vehicle fleet, core rental services include:
- Flexible Payment Options: The agency accepts various payment methods, including all major Credit cards, Debit cards, and the modern convenience of NFC mobile payments. Note that specific requirements for using a debit card to initiate a rental may apply and should be confirmed at the time of booking.
- After Hours Return: For early morning departures or late-night returns, this service is crucial, typically allowing customers to park the vehicle in a designated area and drop the keys in a secure box near the counter.
- Optional Protections: Renters have the ability to purchase various optional coverages and protections, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), to reduce or waive their financial responsibility for loss or damage to the rental car.
- Fueling Options: Customers are generally provided a choice on how to handle refueling the vehicle, including pre-paying for a tank, returning it full, or paying a refueling service fee upon return.
Hertz provides several programs and features that add value and convenience to the car rental experience, particularly for frequent travelers or those with specific affiliations. These highlights are:
- Active Military Discounts: A significant highlight is the availability of Active military discounts and other special rates for government and military travelers on both official business and leisure trips. These discounts can often be significant and may include benefits such as free upgrades and free membership in the Gold Plus Rewards program.
- Hertz Gold Plus Rewards Program: This loyalty program is a major feature, offering members the ability to skip the counter and go straight to their car at many major airport locations, including ATW. Members also earn points toward free rental days, have access to an ultimate choice of vehicles based on their status, and benefit from no additional driver fees for a spouse or domestic partner.
- Vehicle Variety Focus: The fleet at this location is robust, with popular choices like the Nissan Rogue and Nissan Pathfinder being frequently rented, indicating a focus on practical SUVs well-suited for Wisconsin roads and varying weather conditions.
- Online Check-In: The option to check-in online before arrival streamlines the process, ensuring a quicker overall pickup time, which is invaluable for travelers on a tight schedule.
For Wisconsin users needing to reach the Hertz Car Rental location at Appleton International Airport, the essential contact details are:
- Address: W6395 Challenger Dr, Appleton, WI 54914, USA
- Phone: (920) 734-2032
- Mobile Phone (Direct Line): +1 920-734-2032
Hertz Car Rental at Appleton International Airport (ATW) is a strong choice for Wisconsin users who value the combination of brand reliability, airport convenience, and loyalty benefits. It is particularly worth choosing for:
- Frequent Flyers: Members of the Hertz Gold Plus Rewards program benefit from the express service, which can significantly reduce time spent at the rental counter upon arrival, a major advantage for business and frequent leisure travelers.
- SUV Renters: The notable popularity of SUVs in their rental fleet, such as the Nissan Pathfinder and Nissan Rogue, means customers seeking a larger, more capable vehicle for family trips or winter driving are likely to find a suitable option.
- Military and Government Personnel: The available military and government-affiliated discounts and benefits provide tangible savings and service enhancements for those who qualify.
However, it is prudent for local renters to acknowledge that, like many major franchises, the quality of service can sometimes hinge on individual employee interactions, as occasionally reflected in customer feedback regarding billing discrepancies on exchanged vehicles. Therefore, while the systems and programs (like the efficient Gold Plus Rewards and accessibility features) are a major draw, renters should always confirm all final charges and terms, particularly during complex transactions like vehicle exchanges, to ensure the smooth experience that Hertz aims to deliver.
Hertz Car Rental - Appleton International Airport Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Appleton International Airport Photos








Hertz Car Rental - Appleton International Airport Location
Hertz Car Rental - Appleton International Airport
W6395 Challenger Dr, Appleton, WI 54914, USA
Hertz Car Rental - Appleton International Airport Reviews
fine
★ 5★ 4★ 3★ 2★ 1I was directed to this location by Hertz for a car exchange, due to mechanical issues with my rental car from Chicago. I was assured there would not be any fees involved, as my car was exchanged for another “corporate” car (note that this location is franchise).The proces ar the counter was a bit messy, as the girl at the counter had to call her boss twice for support during my visit, but in the end it seemed all fine. She again reassured me that the exchange was done correctly, my original booking was linked and no fees would be charged.However, after returning the car, I got charged more than $2000, as if I had made a new booking on the day of the exchange.I reached out to Customer service that didn’t understand the situation and did not follow up. We are now 1,5 months later and I am still waiting for my refund.Very unprofessional.
July 28 · Thijs VAN DER WERFFNot only was booking easy, but pick up was quick and easy as well. Bryan was fantastic and very considerate of my 13 hour drive back home to ohio. I appreciate his kindness and customer centric approach. Thank you!
July 17 · Rachel AlfordOverall I had a very nice experience with Hertz at the Appleton airport. My flight arrived after they were closed, but I called ahead and their employee stayed late to ensure I could get my car; and she was super sweet to ensure I knew where I was going before I left the rental counter. Upon drop-off, which again was non-standard, there was a slight billing error, which upon further investigation was resolved in a quick email exchange with Heather. I would like to thank the entire team there for being so nice, welcoming and kind. Definitely one of the best Hertz locations I have visited.
August 03 · Todd MainI was referred to Hertz by my insurance after my car was unfortunately totaled. After having the vehicle for almost a month I was informed of how much I would be paying when I returned the vehicle. 3 days after returning the vehicle I was charged almost $700 after being told it would be closer to $500. Not only was the amount different but they charged me a $200 cleaning fee. After multiple attempts to reach someone regarding the difference we are going on almost a month with no call back. Would not recommend nor will I ever use Hertz again. So unhappy with how EVERYTHING was handled.
April 15 · Elizabeth GraciaI had no issues with the actual pickup of the rental or the car itself. Service was professional and friendly. However, things in time of Corona call for flexibility and understanding. This is where the manager of the Appleton site failed miserably: I arrived to pick up the car one day later than planned, and therefore had to extend the rental one day. As I was not able to get a flight out of Appleton, I had my travel agency work out a drop-off in Eau Claire. When I dropped off the car in Eau Claire at 05:15am there was no person at the desk, and I dropped the keys and paperwork into the Hertz key drop box - as is customary. After not receiving a receipt within a few days, I called the Appleton Hertz site. I was informed then that the Eau Claire site is "permanently closed", and that someone from the La Crosse site checks for keys in the drop box once a month! Long story short: I was being charged for 10 days, but had the car for only 5 days. The manager in Appleton did not offer any compromise or apology. I had to pay nearly $2000 for a mid-size car for 5 days. This reflects poorly on Hertz!
July 08 · Quin “Quitty” M
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