Enterprise Rent-A-Car Introduce
For residents and visitors in the Maryland region, having access to reliable, professional, and diverse transportation options is essential, whether you're handling a repair to your personal vehicle, planning a weekend road trip, or managing business logistics. Enterprise Rent-A-Car at the Temple Hills location stands as a cornerstone of local mobility solutions, providing not just a vehicle, but a commitment to seamless customer experience. This particular branch is a local gem, proudly identifying as a women-owned business dedicated to serving the Prince George's County community and surrounding areas.
This location specializes in more than just typical passenger vehicle rentals; it’s recognized as both a full-service car rental agency and a van rental agency. This dual offering ensures that a wide array of personal and light commercial needs can be met efficiently and with high standards of customer care. The dedication to clear communication and professional service, as highlighted by multiple positive customer reviews, makes this branch a trusted choice for those needing dependable wheels on short notice or for extended periods. Customers consistently praise the efficient, stress-free process and the excellent condition of the vehicles, noting that the staff is both friendly and attentive to specific requests.
The importance of a well-maintained, clean rental cannot be overstated, particularly when a vehicle is needed during a potentially inconvenient time, such as when your own car is undergoing service. The positive feedback consistently points to the readiness of the Enterprise fleet at this Temple Hills branch, providing peace of mind that your temporary transportation will be reliable and comfortable. This focus on operational excellence, combined with personalized local service, elevates the rental experience far beyond a simple transaction. The team, led by individuals like "Ms Jay," is noted for being "in tune with everything and everyone in there presence," emphasizing a human-centered approach to business.
Convenience is key when dealing with vehicle rentals, and the strategic location of this Enterprise Rent-A-Car branch in Temple Hills, Maryland, makes it highly accessible for residents throughout Prince George's County and the greater DC-Maryland area. Situated directly on St Barnabas Road, the location is easy to find and reach by local roads, helping to simplify the process of picking up or dropping off your rental.
As a neighborhood location rather than an airport hub, it caters specifically to local needs, such as replacement vehicles for body shop and service center customers, or those requiring transportation for a quick local move or family function. The address is 4515 St Barnabas Rd, Temple Hills, MD 20748, USA. This central positioning within a major residential and commercial corridor ensures minimal travel time for customers living or working nearby.
Furthermore, this branch is committed to serving all members of the community by ensuring high standards of physical accessibility. For customers requiring accommodations, the facility offers:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The Enterprise Rent-A-Car location on St Barnabas Road is equipped to handle various transportation requirements with a comprehensive suite of services. The core offerings extend beyond standard car rentals to include specialized vehicle types and administrative support, providing a full-service experience. Key services available include:
- Car rental: Offering a diverse fleet that typically includes economy, compact, mid-size, full-size, and premium sedans for daily, weekly, or long-term personal or business use.
- Van rental: Specializing as a van rental agency, catering to group travel, moving needs, or commercial transportation with options such as minivans, and potentially larger passenger or cargo vans (depending on local fleet availability).
- Replacement vehicle services: A crucial service often coordinated with insurance companies and local repair shops for customers whose personal vehicles are undergoing maintenance or collision repair.
- Onsite services: The ability to complete the entire rental transaction, vehicle inspection, and pickup directly at the branch location.
- Refueling options: Providing flexibility for the customer to choose how they prefer to handle the fuel at the end of the rental term (prepay, have Enterprise refuel, or refuel themselves).
- Additional driver authorization: Clearly defined policies for adding authorized drivers, such as spouses or domestic partners, sometimes at no extra charge.
- Cross-border travel: Rentals originating in the US generally permit travel throughout the US and Canada, offering flexibility for extended road trips outside of Maryland.
The Temple Hills Enterprise Rent-A-Car branch distinguishes itself with several key features and highlights that enhance the customer experience and reflect a commitment to community values and service:
- Identifies as women-owned: A point of pride and a testament to local entrepreneurship and diversity in business leadership within the Maryland area.
- Active military discounts: Offering special pricing and considerations for active service members, acknowledging and supporting the military community in the Washington D.C. metro region.
- Commitment to accessibility: Featuring a wheelchair accessible entrance and parking lot, ensuring a welcoming environment for all customers.
- Multiple payment options: Accepting modern and flexible payment methods including Credit cards, Debit cards, and NFC mobile payments for convenience.
- High customer satisfaction: Reviews consistently praise the friendly, professional, and efficient staff, underscoring a high level of dedication to customer service that makes the rental process quick and easy.
- Quality and cleanliness guarantee: Customers noted the cleanliness and well-maintained condition of the rental vehicles, ensuring a safe and comfortable drive.
To make a reservation or inquire about current availability, the local team can be reached directly at the following contact points:
Address: 4515 St Barnabas Rd, Temple Hills, MD 20748, USA
Phone: (301) 423-0600
Mobile Phone: +1 301-423-0600
When looking for a rental vehicle in the Maryland area, particularly in the Prince George's County and Temple Hills region, choosing this Enterprise Rent-A-Car location means opting for a blend of global reliability and dedicated local service. What truly makes this branch worth choosing is the demonstrable focus on making the customer experience as seamless and pleasant as possible, even during stressful times, such as being without your own vehicle.
The specific highlights—being a women-owned establishment and offering genuine benefits like active military discounts—show a business deeply invested in supporting its community and diverse clientele. The team's noted professionalism, efficiency, and clear communication on rental terms ensure you are fully informed and confident with your rental agreement. As one customer succinctly put it, the staff "listened to all of my request and gave me in detail what I needed... This made my trip a beautiful one." This level of attentive service transforms the routine process of renting a car or van into a genuinely positive experience, confirming that this Temple Hills location is a premier choice for all your transportation needs in Maryland.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4515 St Barnabas Rd, Temple Hills, MD 20748, USA
Enterprise Rent-A-Car Reviews
teampick upcallnametransportationmorningcheckthe rentalnissanSUV
★ 5★ 4★ 3★ 2★ 1I recently rented a vehicle while my car was being worked on, and the experience was excellent from start to finish. The staff was friendly, efficient, and made the process quick and stress-free during a time I really needed reliable transportation.The car was clean, well-maintained, and comfortable. I appreciated how clear they were about the rental terms, and the return process was just as easy as pickup.Overall, I was really impressed with the level of service and professionalism. I’d absolutely use this location again and recommend them to anyone who needs a dependable rental while their own vehicle is in the shop.
October 17 · PatriaMs Jay and her team at St Barnabas Rd Temple Hills MD were excellent.. They were in tune with everything and everyone in there presence .. She listened to all of my request and gave me in detail what I needed to give her for this to happen.. The time was good short coming in and returning..This made my trip a beautiful one along with the vehicle that I received…. Thanks
October 14 · Bonita GoodeI had a great experience with associate John. From the time I arrived to pick up my rental to the time I dropped it off, he’s been nothing short of amazing. Professional, helpful and was very hospitable. He answered all of my questions and made sure I was good to go and comfortable with the rental. Definitely would recommend John at temple hills enterprise !
July 11 · Jasmine Mingo (Jazzy)Never make a reservation through the customer service line. Only through the actual location of the rental. Custom service told me for two different locations that SUVs were available. After the reservation was made, I started to make my way to the first location and the staff member called me and said that they didn’t have any vehicles available. After expressing my dissatisfaction, I called customer service back to check on another location thinking that this time was just a mistake. They made me another reservation for a different location. I specifically asked, “Are you sure that they have vehicles at this location? I don’t want to get a ride there and be told the same thing. They said, yes, they do.” I proceeded to the next location, and sure enough they said that they did not have any vehicles available. I again, expressed my dissatisfaction. They told me themselves to next time just call them directly because customer service doesn’t know what they’re talking about. I said that doesn’t make sense. But ok. Enterprise needs to fix this issue. I’m certain that I’m not the only one this has happened to. They told me that I could wait to see if someone returns a vehicle. I did because my ride had already left. Someone returned a small sedan and I accepted that because by that time, I just needed a vehicle. But I originally had reserved an SUV. Very dissatisfied.
September 16 · Melvin McCulloughMy car was stolen and my insurance company sent me here. I was flustered but Jon took the lead and made me feel seen. He was professional and super sweet. He got me out in record time. Thanks again for your professionalism. He was such a sweet young man!
June 26 · CHARAWN HUNTER
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