Enterprise Rent-A-Car Introduce
For residents and visitors in Prince George's County, finding a reliable and high-quality transportation solution is essential, whether for business, family travel, or when your personal vehicle is in the shop. The Enterprise Rent-A-Car location at 6401 Old Alexandria Ferry Rd in Clinton, MD, stands out as a premier provider, offering much more than just a set of keys. This particular branch combines the extensive fleet and trusted reputation of a national brand with a highly personalized, efficient, and friendly local service, creating an experience that repeatedly earns five-star reviews from local customers.
This location is not just a standard car rental agency; it also specializes as a Van Rental Agency, providing a broad spectrum of vehicles to meet diverse needs, from fuel-efficient sedans for a Washington, D.C. commute to spacious passenger vans for group outings. Furthermore, as a proudly identified women-owned business, this branch brings a distinctive approach to customer service, focusing on professionalism, clarity, and an overall welcoming atmosphere that customers find "outstanding." When looking for short-term transportation in Southern Maryland, this Enterprise branch in Clinton delivers the peace of mind that comes from knowing you are in good hands, from the moment you are greeted until the final return of a clean, well-maintained vehicle.
Location and Accessibility
Conveniently situated in the heart of Prince George's County, the Enterprise Rent-A-Car location in Clinton, Maryland, ensures easy access for local users and those traveling regionally. The address, 6401 Old Alexandria Ferry Rd, places it strategically for serving communities like Camp Springs, Joint Base Andrews, and those traveling to or from Waldorf and the greater D.C. area via major nearby highways. This neighborhood location offers a critical alternative to the often-congested airport rental counters, making local pickups and drop-offs quick and stress-free.
The agency is dedicated to accessibility for all customers, with key features built into the facility design:
- Wheelchair Accessible Entrance, ensuring a seamless entry and exit for everyone.
- Wheelchair Accessible Parking Lot, providing reserved and convenient parking spaces near the entrance.
The combination of a central community location and thoughtful physical accessibility demonstrates a commitment to inclusive, customer-first service, making it simpler for every Maryland resident to access their services. The ability to utilize on-site services, including the check-in and return processes, is designed for maximum efficiency, as highlighted by customer feedback on the smooth and fast process.
Services Offered
The Clinton Enterprise branch offers a comprehensive suite of rental services, catering to personal, commercial, and specialized needs. Their offerings go beyond standard car rentals to include:
- Extensive Vehicle Fleet: The agency provides a wide selection of vehicles, fulfilling both its role as a general Car Rental Agency and a Van Rental Agency. Customers can typically choose from economy cars, full-size sedans, SUVs for family travel, and various Minivans and Passenger Vans (e.g., 7-, 12-, and 15-passenger options) for larger group transportation or cargo needs.
- Onsite Services: All rental, check-in, and check-out processes are handled efficiently right at the Clinton branch location, ensuring a streamlined customer experience as noted by reviews praising the 'smooth and fast' process.
- Multiple Payment Options: For customer flexibility, the agency accepts a variety of payment methods, including Credit Cards, Debit Cards, and the convenience of NFC Mobile Payments (such as Apple Pay or Google Pay), making transactions quick and modern.
- Insurance Replacement Rentals: As an Enterprise location, they specialize in handling replacement rentals when your personal vehicle is being repaired following an accident or maintenance, often working directly with local insurance companies and repair shops.
- Corporate and Business Rentals: They offer tailored rental solutions for local businesses in Prince George's County that require reliable, temporary transportation for employees or projects.
- Personalized Customer Accommodations: The reviews indicate a willingness to go "above and beyond" and make "great accommodations," suggesting flexibility in meeting individual customer requests and needs.
Features / Highlights
This specific Enterprise Rent-A-Car location is distinguished by several key features that contribute to its outstanding local reputation:
- Women-Owned Business: Identifying as a women-owned business is a significant feature, reflecting a commitment to diversity in business ownership and often contributing to a specific, high standard of professional and customer-focused management, which aligns with the exceptionally positive customer reviews.
- Active Military Discounts: In recognition of the service of military members and their families—especially relevant given the proximity to Joint Base Andrews—the branch offers active military discounts, a valuable and appreciated feature for our service community in Maryland.
- Impeccable Vehicle Quality: Customer feedback strongly emphasizes that the vehicle received was "spotless, well-maintained, and exceeded my expectations," with another mentioning a "clean, fresh-smelling car." This focus on cleanliness and maintenance is a major selling point for any renter.
- Exceptional, Personalized Staff Service: The staff is consistently described as "incredibly professional, friendly, and efficient." The specific mention of a representative, 'Jamila,' for being "extremely helpful, quick, and effective at her work" underscores the personal attention and effectiveness of the team.
- Transparency and Fair Pricing: Customers noted "the transparency" and "fair pricing," indicating a commitment to honest business practices where no hidden fees or unexpected issues arise during the rental and return process, providing true peace of mind.
- Convenient Mobile Payment: The acceptance of NFC mobile payments provides a modern, secure, and touchless way to complete transactions, enhancing overall convenience.
Contact Information
To book your next car or van rental and experience their outstanding service, please use the following contact details:
- Address: 6401 Old Alexandria Ferry Rd, Clinton, MD 20735, USA
- Phone: (301) 868-2361
- Mobile Phone: +1 301-868-2361
What is Worth Choosing
Choosing the Enterprise Rent-A-Car location in Clinton, MD, is the right choice for Maryland users seeking a truly superior rental experience that goes beyond the transactional nature of securing a vehicle. What is truly worth choosing here is the guarantee of both national-brand reliability and highly-rated, local, personalized customer service. The glowing customer reviews—highlighting everything from the warm welcome and efficient check-in to the spotless vehicle quality—speak volumes. You are not just renting a car; you are benefitting from a team, like Jamila and her colleagues, who are dedicated to making the process smooth, easy, and tailored to your needs.
For active military personnel and veterans in the area, the benefit of the active military discount, coupled with the convenient location near Joint Base Andrews, is a tangible value proposition. For families and businesses, the dual role as both a Car Rental Agency and a Van Rental Agency ensures that whether you need a compact car or a 15-passenger van, the right vehicle is available with flexible payment options, including modern NFC mobile payments. The commitment to maintaining a women-owned business model and ensuring accessibility with wheelchair-friendly features further cements this location as a community-conscious and genuinely excellent choice for all your transportation needs in the Prince George's County region. The transparency, fair pricing, and consistent level of professionalism ensure your travel plans start and end with complete satisfaction.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6401 Old Alexandria Ferry Rd, Clinton, MD 20735, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1From start to finish, my experience with Enterprise was nothing short of outstanding. The staff was incredibly professional, friendly, and efficient. I was greeted with a warm welcome the moment I walked in, and the check-in process was smooth and fast.The vehicle I received was spotless, well-maintained, and exceeded my expectations in comfort and performance. What stood out the most was the level of customer service — the team went above and beyond to ensure I had everything I needed and answered all my questions with patience and clarity.Returning the car was just as easy as picking it up, with clear instructions and helpful staff ready to assist. I truly appreciated the transparency, the fair pricing, and the peace of mind that comes with knowing you’re in good hands.
July 10 · Keith KingI recently rented a car from this Enterprise location, and the experience was nothing short of exceptional. The representative, Jamila, was extremely helpful, quick, and effective at her work. She provided me with a clean, fresh-smelling car that I really liked, and the entire process was smooth and easy. I truly appreciate the great accommodations they always make for me. I’ll definitely be coming back, thank you for the outstanding service!⭐️⭐️⭐️⭐️⭐️ Jamila
September 04 · Kendra JacksonHow does this location have 4 stars??? This must be fake reviews. Worst customer service EVER. I've been using Enterprise for over 15 years and never have I ever experienced such disrespect, neglect, and pure disregard for the customer's time and satisfaction.FIRST I had a reservation, when I arrived I walked in very energized, kind, and patient. I was greeted very cold and rude, there was not a car reserved for me despite my reservation, and they asked for everything possible to prove my identity because I have an out of state license. (Who usually rents cars? People from out of state). Next they tried to give me TOYOTA CAMRY when I reserved a BMW, AUDI or similar. Second mistake on their part and major red flag, I should have walked out then, yet I was already going to be late for work and did not have the time to drive elsewhere.Then they proceeded to take their precious time finding a car in the "standard sedan" car class. Once they located an Altima, it was brought up disgustingly dirty, with a massive bird poop stain, dirt and debris covering the entire car and many scratches. Then after they realized they could get fired because I was recording, they decided to bring out a cleaner black car, that still was not washed and had a large 3 ft long scratch on the side. I can't meet a client in this car, it's already low class and now it's dirty and scratched??? I was supposed to be driving to work in the vehicle over 90 minutes away, so not only did they cause me to be late for work and in more traffic, they have no regard whatsoever for the customer. COMPLETE DISRESPECT. I even caught the three other employees inside laughing. These employees have no clue how to run an ENTERPRISE, this was the epitome of the bottom of the barrel. This experience felt like I was in an actual prank, IT WAS THAT BAD.Even my business partner who dropped me off, stayed to wait until I had my rental, she was in full disbelief of how nasty, unprofessional, and disorganized this location and employees were. I had to park the rental and Uber to meet my clients because of how bad this car was, on top of it not being a BMW or Audi like I reserved. I will NEVER go back to this Enterprise and most likely will use Hertz or Avis moving forward. Hire better staff if you want to run a true "Enterprise". We will also be sending these images and experience to corporate. Treat customers better, or get out of the customer service industry period.
August 14 · Marie HooverWant to send a special thanks to Taylor at the Clinton location. She was professional, quick and knowledgeable tnroughout my renting process. She made sure to make accommodations for me when things weren’t right with my rental. I really do appreciate her willingness to make it right like she did!! Thanks Taylor! Thanks Enterprise!!
August 25 · Kendra JacksonEmmanuel (Clinton, MD Enterprise location) was very professional and helpful. He constantly communicated any new information concerning the insurance company and also took time to explain how to operate different things on the vehicle. Emmanuel took the time to answer all my questions and concerns, he listened to and walked me through the information so I understood.All the staff at this location were very welcoming. Very good experience!
October 05 · Regina
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