Hertz Car Rental - Temple Hills

- 4520a St Barnabas Rd, Temple Hills, MD 20748

For residents across Prince George’s County and the greater Washington D.C. metropolitan area, securing a reliable rental vehicle is essential, whether for a crucial business trip, a family road trip out of state, or simply needing a temporary replacement car. The Hertz Car Rental location at 4520a St Barnabas Rd in Temple Hills, MD, serves as a key neighborhood resource, providing access to a diverse fleet and established customer support systems tailored for the local Maryland community.

This branch offers more than just standard passenger vehicles; it also specializes in practical solutions like cargo van rentals, catering to local businesses, individuals moving apartments, or those needing extra capacity for large projects in and around Temple Hills. In a region where reliable transportation is paramount to daily life and regional travel, this local Hertz location aims to deliver efficient and straightforward service.

However, the customer experience at a local branch can be highly dependent on the service provided by the on-duty staff. Feedback for this location is mixed, revealing extremes in customer interactions. On one hand, a reviewer noted that the staff, despite not having a massive selection of vehicles, were "amazing in doing their job well," fast, and efficient. On the other hand, a deeply dissatisfied customer detailed an awful, unprofessional experience involving a reserved car being given away, an agent who was reportedly "rude and unfriendly," and the addition of an unauthorized $51 fuel charge. These reviews emphasize that while the team can be efficient, customers must be extremely diligent about confirming reservation details, thoroughly checking all charges, and ensuring the vehicle is present upon arrival, especially during busy times when staff may be under pressure.

The Hertz Car Rental branch is conveniently situated on St Barnabas Road, a central thoroughfare in Temple Hills, Maryland. This strategic placement makes the location readily accessible for residents throughout Prince George's County, including communities like Suitland, Camp Springs, and Marlow Heights, and offers relatively easy access to I-95/I-495 (the Capital Beltway) for wider regional travel across Maryland and into Northern Virginia.

The specific address for the rental office is:

• Address: 4520a St Barnabas Rd, Temple Hills, MD 20748, USA

In terms of physical access, the facility is equipped to accommodate a wide range of customers:

• Wheelchair Accessible Entrance: The entrance is designed to be easily navigated, ensuring service availability for all customers.
• Wheelchair Accessible Parking Lot: Dedicated, convenient parking is provided for individuals requiring accessible spaces.

As a dedicated car rental agency, this Hertz location provides a comprehensive suite of vehicle rental options to meet the varying needs of the local Maryland market:

• Passenger Vehicle Rentals: A standard fleet offering a range of sizes, including economy, compact, mid-size, full-size cars, and various SUV classes (small, mid-size, and large) suitable for daily errands, business travel, or longer-distance family trips.
• Cargo Van Rental: A significant specialty of this location, offering commercial-grade cargo vans (such as a RAM Promaster or similar) essential for moving, transporting equipment, or fulfilling short-term business logistics needs within Prince George's County.
• Short-Term and Long-Term Rentals: Providing flexible rental periods, from daily and weekend rentals to extended-term options for those requiring a vehicle for several weeks or months.
• Debit Card Acceptance: The location accepts both major credit cards and debit cards for payment, though rentals secured with a debit card are typically subject to more stringent requirements, including credit checks and the application of a higher authorization hold.
• Optional Protection Services: Offering various insurance and protection products, such as Loss Damage Waiver (LDW) and Personal Accident Insurance (PAI), to provide customers with peace of mind during their rental period.

The Hertz Temple Hills branch offers several key features that enhance its offering to the local user base:

• Cargo Van Specialization: Unlike some general rental branches, the explicit offering of Cargo Van Rental makes this location a reliable option for small businesses, contractors, or residents planning a move in the area.
• Flexible Payment Options: The acceptance of both Credit Cards and Debit Cards broadens the customer base, ensuring that even those without a major credit card can access a vehicle, provided they meet the specific debit card rental criteria.
• Accessibility Focus: The provision of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot demonstrates a commitment to serving all members of the Temple Hills community.
• Efficient Service Capability: As noted in customer reviews, the staff is capable of operating with speed and efficiency during both pick-up and drop-off, which is a significant advantage for customers on a tight schedule.
• Established Brand Reliability: Being a part of the global Hertz network ensures that the location adheres to standardized safety, maintenance, and fleet quality protocols.

For making a reservation, confirming policies, or following up on an existing rental, customers can reach the Hertz Temple Hills location using the following information:

• Address: 4520a St Barnabas Rd, Temple Hills, MD 20748, USA
• Phone: (301) 702-0361
• Mobile Phone: +1 301-702-0361

The Hertz Car Rental branch on St Barnabas Road is a worthwhile choice for Maryland users in Prince George’s County, particularly those whose needs extend beyond a simple passenger car.

The primary reason to choose this location is its dedicated focus on

Cargo Van Rental

However, the provided customer feedback offers a critical caveat that renters must heed. While the branch has the potential for "fast and efficient" service, instances of unprofessional behavior, unauthorized charges (like the disputed $51 fuel fee), and reservation mix-ups (a reserved car being given away) clearly demonstrate that customers need to exercise extreme caution and diligence during the rental process.

Therefore, this Hertz location is highly recommended for users who are prepared to be proactive. Always call ahead on the day of pick-up to re-confirm the reservation and vehicle availability, and insist on a full, joint inspection of the vehicle's condition and the rental agreement's final cost. By meticulously checking the charges before signing—especially any optional services like pre-paid fuel—and ensuring that any modifications or changes to the reservation are clearly documented, a customer can mitigate the risk of encountering the negative issues reported by others. When these steps are taken, the Temple Hills Hertz branch offers a convenient, local, and specialized rental solution in Prince George's County. The team’s efficiency, when coupled with an available vehicle selection, makes for a strong local resource.

Hertz Car Rental - Temple Hills

4520a St Barnabas Rd, Temple Hills, MD 20748, USA