Enterprise Rent-A-Car

- 1506 Stoner Creek Rd, City of Industry, CA 91748

Enterprise Rent-A-Car in the City of Industry represents a highly-rated, locally-focused node within one of the world's largest transportation solution providers. Situated conveniently in the greater Los Angeles County region of California, this branch serves as a dedicated Car rental agency and a specialized Van rental agency. This combination of services ensures that whether you need a compact sedan for quick errands, an SUV for a family trip to the California coast, or a passenger/cargo van for business or moving needs, this location is equipped to assist.

The reputation of this specific branch, often referred to as the City of Industry/Puente Hills location, is notably strong among local users. Reviews consistently highlight the high quality and condition of the fleet, with customers frequently mentioning the low mileage, new look, and overall cleanliness of the vehicles they receive. This focus on a modern, well-maintained fleet—including the availability of newer models like Hybrid and Electric Vehicles (EVs) for a standard rental price—significantly enhances the rental experience for California drivers.

Beyond the vehicles themselves, a major recurring theme in customer feedback is the exceptional and personalized service provided by the staff. Customers describe the team as "real nice and personable folks" who go above and beyond, particularly during stressful situations. One renter shared a testimonial about losing a key and needing an extension due to a family emergency, noting that the staff—specifically mentioning Henry, Kaitlyn, and Ernie—handled the tow, replacement vehicle, and extension with speed, ease, and genuine kindness, transforming a major crisis into a "non issue." This level of personal, human-centric service is a core reason this location garners such high praise and loyalty in the competitive Southern California rental market.

Furthermore, this Enterprise branch carries the unique distinction of identifying itself as women-owned. While Enterprise is a globally recognized corporation, this local designation speaks to a commitment to diversity and community support in its ownership and operation, which may be a point of preference for local patrons in California looking to support women-led businesses.

The official address for this City of Industry branch is:

• 1506 Stoner Creek Rd, City of Industry, CA 91748, USA

This facility is designed with customer convenience and inclusivity in mind. It provides ample On-site parking for customers during the rental process. Crucially, in adherence to modern accessibility standards, the location features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that all members of the California community can easily access and utilize their services. Customers should note that, as a neighborhood branch, it maintains regular business hours and does not offer after-hours return service, a policy typical of non-airport locations. Current hours are generally Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 2:00 PM, with the office closed on Sunday.

Core services available at this City of Industry car and van rental agency include:

• Car Rental Agency: Offers a full range of passenger vehicles, including economy, compact, midsize, full-size cars, SUVs, and luxury rentals, all frequently reported as being modern, clean, and low-mileage.
• Van Rental Agency: Provides specialized utility vehicles, including passenger vans (such as 7-passenger minivans and 12- and 15-passenger vans) for group transportation, and a variety of cargo vans for moving or commercial purposes.
• Hybrid and Electric Vehicle (EV) Rentals: Provides access to fuel-efficient and alternative fuel vehicles, catering to California’s green initiatives and drivers looking to experience new technology.
• Insurance Coverage Options: Liability and damage coverage options are available for purchase at the time of rental, allowing customers to tailor their protection.
• Flexible Payment Methods: Accepts all standard forms of payment, including major Credit cards, Debit cards, and modern convenience options like NFC mobile payments (e.g., Apple Pay or Google Pay).
• Roadside Assistance: As part of the rental agreement, customers have access to support services, as demonstrated by the efficient handling of a lost key and necessary tow.

Key highlights of this location include:

• Women-Owned Business Designation: The location proudly identifies as being women-owned, allowing customers who prioritize supporting diverse local businesses to do so with their rental choice.
• Active Military Discounts: Acknowledging the local military community, the branch offers specialized Active military discounts, providing a tangible benefit to service members and their families.
• Modern, Clean Fleet: Consistently praised in customer reviews for providing "new," "low mileage," and "cleaned" vehicles, ensuring a reliable and pleasant driving experience from the moment of pickup.
• Exceptional Customer Service: Staff members are frequently commended for their professionalism, personable demeanor, and willingness to assist quickly and effectively during emergency or unforeseen circumstances, such as last-minute extensions or breakdowns.
• Advanced Payment Options: Acceptance of NFC mobile payments provides a quick, contactless, and modern transaction process for busy Californians.

• Address: 1506 Stoner Creek Rd, City of Industry, CA 91748, USA
• Phone: (626) 965-5551
• Mobile Phone: +1 626-965-5551

The strongest factor is the proven track record of customer satisfaction and vehicle quality. Unlike many rental operations that receive mixed reviews, the feedback for this specific location is overwhelmingly positive, focusing on the quality of the cars (low mileage, clean, new appearance) and the highly professional, empathetic nature of the staff. The ability to handle unexpected issues, such as a lost key on a Saturday, with efficiency and grace—making the customer's crisis "a non issue"—demonstrates a superior commitment to customer care that is highly valued during the stress of travel or car repair.

Secondly, the combination of special features makes this a community-friendly option. The designation as a women-owned business provides an opportunity to support local, diverse leadership. The availability of Active military discounts is a direct, valuable benefit to service families in the region. Furthermore, the specialized Van rental agency capabilities are a significant asset for local businesses or large families in need of high-capacity transportation, be it a minivan or a cargo van. The fact that customers have also reported receiving newer models, including Hybrid/EVs, as a standard rental is a major attraction for those who appreciate modern technology and fuel efficiency.

In conclusion, for Los Angeles County residents, this Enterprise branch offers more than just a rental car; it offers a reliable, low-stress service experience with an emphasis on clean, modern vehicles and highly praised customer support. It is particularly recommended for military personnel, those needing a van, or anyone who values personalized and hassle-free service over the simple search for the lowest possible price. The positive reports regarding the condition of the fleet and the staff's problem-solving abilities solidify this location as a premier local rental choice.

Enterprise Rent-A-Car

1506 Stoner Creek Rd, City of Industry, CA 91748, USA