Avis Car Rental

- 20855 Golden Springs Dr STE 100, Diamond Bar, CA 91789

For residents and visitors in Southern California, particularly those in the Diamond Bar and surrounding areas, reliable and convenient transportation is a must. Whether you need a vehicle for a local trip, a long weekend getaway across California, or temporary replacement transportation, having a trustworthy car rental service nearby is essential. Avis Car Rental, situated conveniently in Diamond Bar, CA, steps in as a key resource, providing a range of rental options designed to meet various needs, from economy cars for quick errands to vans for larger groups or bigger hauls.

This specific Avis location acts as more than just a place to pick up and drop off a vehicle; it’s a neighborhood service point aimed at keeping you moving in the Golden State. They cater to a broad clientele, offering not only standard car rental services but also specialized options like van rental, making it a versatile choice for personal and business use. This accessibility to different vehicle types is particularly useful in a region like California, where travel often means navigating diverse terrain and carrying different amounts of passengers or cargo. Before making a reservation, it is always recommended to verify the specific terms and conditions, as well as vehicle availability, especially regarding discounts and payment methods.

One of the significant aspects to consider when choosing a car rental service is the customer experience. While Avis is a nationally recognized brand, local branch experiences can vary. Customer feedback from this Diamond Bar location highlights areas for potential improvement, such as ensuring vehicles are fully prepared and cleaned before pickup, and maintaining consistent professionalism at the counter. These points are worth noting for future customers, as setting clear expectations and confirming reservations details—like discounts—at the time of booking and pickup can help ensure a smoother overall rental process. Furthermore, bringing up any vehicle concerns, such as cleanliness or mechanical issues, immediately upon inspection at the counter is the best way to address them proactively.

The Avis Car Rental location in Diamond Bar is strategically placed for easy access by local California drivers. Its address is 20855 Golden Springs Dr STE 100, Diamond Bar, CA 91789, USA. This spot is nestled within the Diamond Bar community, making it a quick stop for residents of the area and those traveling through this part of the San Gabriel Valley. The Golden Springs Drive location places it near major thoroughfares, allowing for a swift transition onto local and regional highways once you pick up your rental.

Accessibility is a key component of their service model. The facility offers specific features designed to accommodate all customers, which is a significant plus for anyone seeking accessible transportation options in California. These features demonstrate an effort to provide inclusive service. Based on available data, the operating hours for this location are: Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 8:00 AM to 12:00 PM. These hours cater to both weekday and weekend travel needs, although it is always wise to double-check holiday hours and potential seasonal changes before planning your visit. The direct phone number for the branch is (909) 595-5320, and the mobile phone number is +1 909-595-5320, providing straightforward contact options for reservations or inquiries.

Avis Car Rental is known for offering a wide array of vehicle classes and related services to ensure a fit for almost any travel requirement in the California region. This particular Diamond Bar location is categorized as both a Car rental agency and a Van rental agency, indicating a specialization in both vehicle types.

Key services and vehicle types available generally include:

• Extensive Car Rental Fleet: This covers everything from economy cars (e.g., Mitsubishi Mirage or similar) for maximizing fuel efficiency on California’s highways, to compact (e.g., Nissan Versa or similar), intermediate (e.g., Toyota Corolla or similar), standard (e.g., Chevrolet Malibu or similar), and full-size sedans.
• SUV Rentals: Options such as Intermediate SUVs (e.g., Ford Escape or similar), Standard SUVs (e.g., Jeep Grand Cherokee or similar), and Full-Size SUVs (e.g., Dodge Durango or similar) are typically available to handle California's varying terrains and accommodate families or groups needing extra space.
• Luxury and Premium Vehicles: For special occasions or a more comfortable ride, premium (e.g., Chrysler 300 or similar) and luxury (e.g., Chrysler 300S or similar) class cars are usually part of the inventory.
• Van Rentals: Crucial for larger groups or significant cargo needs, minivan rentals (e.g., Chrysler Pacifica or similar) are offered, catering to family vacations or small team travel.
• Pickup Truck Rentals: Vehicles like Full-Size Pickup Trucks (e.g., Dodge Ram 1500 or similar) are an option for customers needing utility for hauling or business purposes.
• One-Way Rentals: The ability to pick up in Diamond Bar and drop off at other participating Avis locations across California or the country, offering maximum flexibility for long-distance travel.
• Optional Equipment Rentals: Typically includes options like GPS navigation systems, child safety seats, and satellite radio (SiriusXM®) for enhanced driving experience.

The Avis Car Rental branch in Diamond Bar stands out with several notable features that enhance the customer experience, particularly for certain groups of California residents. These elements highlight a commitment to service and accessibility.

Highlights of the location include:

• Active Military Discounts: Acknowledging and supporting our service members, this location offers active military discounts, which typically apply to the base rate of the rental. It's advisable for eligible renters to confirm the specifics of the discount and any required documentation during the booking process to ensure it is correctly applied.
• Wheelchair Accessible Entrance: The facility ensures that physical access is not a barrier for customers, providing a wheelchair accessible entrance to the office.
• Wheelchair Accessible Parking Lot: Complementing the accessible entrance, the provision of accessible parking further simplifies the process for customers with mobility needs from the moment they arrive.
• Flexible Payment Options: Renters can conveniently settle their bills using a variety of methods, including major Credit Cards, Debit Cards (subject to specific terms and credit check requirements for holds), and modern NFC Mobile Payments.
• Pick-up Service Available: Subject to location policies and distance restrictions, a free local pick-up service may be available by calling the rental location directly, adding another layer of convenience for local Diamond Bar users.
• After-Hours Returns: For customers whose schedules don't align with the listed operating hours, an after-hours return service is typically available, although the customer should confirm the procedure and security protocols for doing so.

To make a reservation, inquire about vehicle availability, or confirm discount eligibility, customers can use the following direct contact details for the Avis Car Rental branch in Diamond Bar:

Address: 20855 Golden Springs Dr STE 100, Diamond Bar, CA 91789, USA

Phone: (909) 595-5320

Mobile Phone: +1 909-595-5320

Choosing Avis Car Rental in Diamond Bar, CA, is a pragmatic decision for local users seeking a rental agency with a strong national presence and a diverse fleet. What makes this location particularly worth considering are its specific, customer-focused offerings that cater to a wide range of needs.

The clear availability of van rentals, alongside a comprehensive selection of cars and SUVs, means that the agency is equipped for both standard personal travel and larger, more demanding transportation tasks. Furthermore, the commitment to accessibility, evidenced by the wheelchair accessible entrance and parking, makes it a welcoming and inclusive option for all members of the California community. The offering of active military discounts is another compelling reason to choose this branch, providing tangible savings to those who serve.

While customer feedback indicates that there can be occasional issues with vehicle readiness and counter service attitude—a reminder that not all experiences are perfect—renters can mitigate these concerns by actively communicating their needs. It is always advised to be thorough during the vehicle inspection, confirm all discount applications before finalizing the transaction, and maintain open communication with the staff regarding any issues. By setting clear expectations and using the convenience of the location and the breadth of the fleet, Avis Car Rental in Diamond Bar remains a vital, well-equipped, and conveniently situated option for your travel needs in Southern California. Whether it’s for a quick trip down the I-10 or a cross-state adventure, this location provides the vehicles and core services to get you on the road.

Given the variety of vehicles, including specialty types like full-size SUVs and minivans, this Diamond Bar Avis location is particularly well-suited for family vacations, business travel logistics, or temporary replacement vehicles needed after an accident. The availability of vehicles across multiple classes, from fuel-efficient economy cars for daily commuting to premium models for enhanced comfort, ensures that customers can usually find a vehicle that fits both their budget and their specific travel requirements across the vast state of California. The combination of a respected brand name, a convenient location, and concrete accessibility features solidifies its position as a go-to rental choice in the area.

Avis Car Rental

20855 Golden Springs Dr STE 100, Diamond Bar, CA 91789, USA