Enterprise Rent-A-Car Introduce
For residents across the North Carolina Piedmont Triad and travelers utilizing the Piedmont Triad International Airport (GSO/PTI), securing reliable transportation is a crucial step for business trips, family vacations, or dealing with an unexpected vehicle repair. Enterprise Rent-A-Car at the PTI airport location provides a convenient and full-service car and van rental option right where many North Carolinians begin or end their journeys. This branch is part of a globally recognized brand but operates with a local focus to meet the diverse mobility needs of the Greensboro community.
Enterprise has built its reputation on strong customer service and a vast network, making it a dependable choice whether you’re heading west towards the mountains, east to the coast, or simply maneuvering through the daily demands of the Triad area. The convenience of an airport location means that the rental counter is ideally situated for anyone flying in or out of the region, ensuring that your transition from air travel to road travel is as quick and seamless as possible. This location is not just for air travelers; it serves as a central hub for all North Carolina users needing a dependable rental car or a spacious passenger van.
It is important for prospective renters to be aware of the range of customer experiences. While many users praise the professionalism and efficiency—one customer noted the "helpful and friendly" staff and described the pickup and return process as "fast and painless," highly recommending the location for future needs—another review described a "horrible experience." That customer reported that their confirmed, prepaid online reservation was denied upon late arrival due to other bookings, leading to a feeling of being unfairly treated and raising serious concerns about discriminatory practices. Enterprise, like any major service provider, operates under specific policies regarding reservation hold times, especially at airport locations, but customers who encounter issues with confirmed bookings should immediately contact customer support to resolve them.
As a company that identifies itself as a women-owned business, this location represents an important commitment to diversity and community involvement in the Greensboro economic landscape. Customers who prioritize supporting diverse enterprises can choose this location with that knowledge.
The Enterprise Rent-A-Car branch is ideally located within the Piedmont Triad International Airport (GSO/PTI) complex, a primary travel gateway for North Carolina’s central region. This placement ensures maximum convenience for air travelers and maintains a prominent, easy-to-find presence for all local customers.
- The physical address is:
1000P Ted Johnson Pkwy, Greensboro, NC 27409, USA - Accessibility is a key focus, especially for an airport-based service, and the location provides excellent facilities to accommodate all patrons. The branch features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that the rental process is accessible and comfortable for customers with mobility needs.
- As an airport rental, this location typically offers an organized and streamlined service experience, including Onsite services to facilitate vehicle pickup and drop-off directly at the terminal area. However, customers should be aware of the After Hours Service policy, as the airport location for vehicle returns follows a drop-box procedure outside of business hours.
Enterprise specializes in providing a complete range of vehicle rental options, from small, economical cars perfect for local North Carolina errands to large passenger vans necessary for group travel or moving equipment. Their offerings extend beyond simple vehicle provision to include tailored services and payment flexibility.
- Comprehensive Vehicle Fleet: They function as both a Car rental agency and a Van rental agency, offering a multitude of vehicle classes, including:
- Economy and Compact cars for fuel-efficient travel.
- Mid-size and Full-size sedans for comfortable personal or business travel.
- Standard and Premium SUVs, including 7-passenger and full-size models like the Chevrolet Tahoe, suitable for trips to the North Carolina mountains or beach.
- Minivans (like the Chrysler Pacifica) and Passenger Vans (10-, 12-, and 15-passenger options) ideal for church groups, sports teams, or large families.
- Premium and Luxury vehicles (e.g., Audi, BMW) for upscale driving experiences.
- Trucks and various cargo vans for commercial or residential hauling needs.
- Flexible Payment Options: The agency accepts major Credit cards, Debit cards, and modern NFC mobile payments, providing diverse payment flexibility for local renters. Note that when using a debit card, additional requirements, such as proof of return flight or an address verification, often apply, as well as a higher security deposit.
- Dedicated Discount Programs: They offer special rates for specific community groups, notably Active military discounts and Government Leisure Travel rates, as a tribute to those who serve.
- Corporate and Insurance Replacement Services: Enterprise is widely known for its strong relationships with insurance companies and businesses, often serving as the primary provider for replacement rentals when a personal vehicle is in the shop following an accident or repair.
For North Carolina consumers comparing rental agencies, the Enterprise PTI location offers several standout features that enhance the rental experience and appeal to a broad customer base.
- Recognized as Women-Owned: The company publicly Identifies as women-owned, a significant feature for customers, partners, and corporate entities in North Carolina who wish to support diverse businesses.
- Strong Military Support: The availability of special rates and discounts for Active military, veterans, and government employees demonstrates a commitment to serving those who serve our country—a highly valued trait in North Carolina communities with strong ties to the military.
- Commitment to Accessibility: The provision of a Wheelchair accessible entrance and parking lot ensures the business is welcoming and compliant, offering convenient service for all customers, regardless of physical ability.
- Use of NFC Technology: Accepting NFC mobile payments (such as Apple Pay or Google Pay) offers a faster, contact-free payment method, catering to the growing preference for modern, digital transaction methods.
- Enterprise Plus Loyalty Program: Customers can join the free loyalty program, Enterprise Plus, to earn points toward free rental days, take advantage of expedited services like the “Faster Reservations and Rentals” line at the airport, and receive member-exclusive deals.
For booking, inquiries, or assistance with an existing rental at the Piedmont Triad International Airport location, customers can use the following contact details:
- Address: 1000P Ted Johnson Pkwy, Greensboro, NC 27409, USA
- Phone: (833) 763-1738
- Mobile Phone: +1 833-763-1738
- Type: Car rental agency, Van rental agency
The Enterprise Rent-A-Car location at Greensboro’s PTI airport is a strong choice for North Carolina residents and visitors due to its combination of brand reliability, service accessibility, and fleet diversity. What makes this location particularly worth choosing is its comprehensive support system. For those who travel often, the combination of an extensive, well-maintained fleet—including hard-to-find passenger and cargo vans—and the benefits of the Enterprise Plus loyalty program streamline the entire rental process. Furthermore, the explicit support for the military community through specialized discounts is a valuable and appreciated feature.
The dual classification as a car and van rental agency on-site provides a one-stop-shop for a wide variety of personal and group travel needs in North Carolina. For instance, a customer can easily rent a fuel-efficient sedan for a solo business trip one week and return the next to secure a 15-passenger van for a large group’s weekend outing. The accessible facilities, including designated parking and entrances, further establish this location as a professional and considerate service provider within the Greensboro business community. While it is always recommended to book well in advance and reconfirm reservation details, especially during peak travel times, the resources and service options offered by this Enterprise branch position it as a premier, full-service mobility solution in the Piedmont Triad.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1000P Ted Johnson Pkwy, Greensboro, NC 27409, USA
Enterprise Rent-A-Car Reviews
airportpickupdeskcheck incallSUVcleanroadside assistanceemployeeconvenience
★ 5★ 4★ 3★ 2★ 1Horrible Experience with Enterprise Rent-A-CarI had a terrible experience with Enterprise. I booked my rental online and even called customer service to let them know I would be arriving late. They assured me over the phone that everything would be fine and my reservation was confirmed. However, when I arrived, the staff told me they couldn’t give me a car because other people had booked earlier.This situation felt completely unfair, especially since everything was already confirmed online. It might have even been based on how I look — it felt like discrimination and was truly a horrific experience. No customer should be treated this way after following all the proper stepsTime 10/9 at 21:25
October 10 · Mr Sow(Edit to add, I rented from the PTI location)Staff were all helpful and friendly, the whole process was fast and painless to pickup and return. The vehicle I rented was clean inside and out. Highly recommend, I’ll definitely return for all my future rental needs
October 06 · Josh. HolcombI wouldn’t recommend this location. I had to wait an hour to pick up keys for an existing reservation, and had to leave without a car to make a previously scheduled meeting. When I came back the next day to pick up the car after calling and explaining the situation, I still had a long wait to pick up a car. Made the trip a lot less enjoyable waiting in the airport for a car I’d already reserved ahead of time.
October 12 · Madison KennedyThis location consistently cannot manage their inventory. I try my best to avoid renting a car from here, but when I do, I wait about an hour from the time I check in to the time I get keys. Their inconsistency has become consistent. Go to Avis or Hertz. I hope someone from this location sees this and does something about it.
September 15 · tyler boltIt was easy to get my rental car with the pre-check-in option; skipping the counter is a great benefit. There is a good choice of vehicles, and all of the customer service associates are great. I always try to rent from Enterprise, and there are no hidden fees!
August 21 · Todd Rishling
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