Enterprise Rent-A-Car Introduce
For travelers, residents, and local businesses in the heart of Northeast Georgia, reliable transportation is a necessity, whether it's for navigating the scenic highways of the Appalachian foothills or handling daily errands. Enterprise Rent-A-Car in Cleveland, GA, serves as a key local resource for short-term vehicle needs, offering a wide array of cars and vans designed to fit virtually any purpose. Located conveniently off US-129, this branch provides the selection and trusted nationwide service of a major brand with the benefit of local, accessible operation.
This specific Enterprise location stands out within the Georgia community, as the business proudly identifies as women-owned. This adds a unique local touch to a global company, emphasizing a commitment to diversity and local business leadership in White County. The agency is prepared to assist a diverse customer base, from the individual needing a temporary replacement vehicle while their car is in the shop, to the family requiring a large passenger van for a group outing to the mountains or a drive down to Savannah.
While the convenience of a large chain is evident in its fleet options and robust booking systems, this branch understands the importance of local, personal service. Customers often rely on the helpful and professional demeanor of the staff, who are prepared to turn around a difficult travel situation—such as a towed car or an unexpected itinerary change—into a smooth, positive experience, as highlighted by multiple customer interactions. However, local patrons should be aware of operational demands, such as busy periods that can affect phone response times or staff availability for non-critical tasks like immediate receipt printing. Planning ahead and using online tools for booking and general inquiries is always recommended to ensure the fastest service.
Enterprise Rent-A-Car in Cleveland is dedicated to being an accessible and accommodating option for the Georgia community, offering flexible payment methods and special considerations for those who serve our country.
Location and Accessibility
The Enterprise Rent-A-Car branch is ideally situated in Cleveland, Georgia, making it a central point for residents of White County and surrounding areas like Helen, Dahlonega, and Gainesville. Its physical address is 1847 US-129, Cleveland, GA 30528, USA. This location on a major US route ensures excellent road access for both local pick-ups and rentals destined for travel across the state or region.
Accessibility is a key focus for this location. It is designed to accommodate all customers, ensuring that booking and picking up a vehicle is a hassle-free process for everyone in the Georgia area. Key accessibility features include:
- Wheelchair Accessible Entrance: A barrier-free entrance ensures easy entry and exit for customers using wheelchairs, scooters, or other mobility aids.
- Wheelchair Accessible Parking Lot: Dedicated parking spaces are available for individuals with disabilities, located conveniently close to the entrance for minimum travel distance.
The typical operating hours for the Cleveland branch are generally structured to serve customers during standard business hours throughout the week: Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM, with the location being closed on Sunday. Customers are strongly encouraged to confirm current hours and availability directly with the branch, particularly around holidays or for after-hours return options.
Services Offered
Enterprise Rent-A-Car provides a comprehensive range of vehicle rental services tailored to meet various personal and commercial transportation needs within the Georgia region.
- Car Rental Agency Services: Offering a diverse fleet of passenger cars, including economy, compact, mid-size, and full-size sedans, as well as SUVs (small, standard, and large) for general travel, family trips, and insurance replacement rentals.
- Van Rental Agency Services: Specializing in larger vehicle rentals, including 7-passenger minivans and larger passenger vans (such as 10-passenger and 15-passenger models), which are ideal for group transportation, church outings, team travel, and large family vacations across Georgia.
- Business Rental Programs: Customized solutions for local businesses seeking to manage vehicle fleets for corporate travel, project work, or other commercial needs.
- Insurance Replacement Rentals: Working directly with insurance companies and body shops to provide replacement vehicles quickly when a customer’s personal car is undergoing repairs following an accident.
- One-Way Rentals: The ability to pick up a vehicle in Cleveland, GA, and drop it off at another Enterprise location elsewhere in the US, providing flexibility for long-distance travel.
- Debit Card Rentals: Accommodating renters who may not have a major credit card, by accepting debit cards for certain vehicle classes (typically Economy through Full Size cars, Minivans, Pickup Trucks, and standard SUVs up to 5 passengers), subject to specific policies and verification.
Features / Highlights
Several distinct features make the Cleveland, GA Enterprise branch an attractive choice for local users and visitors.
- Identifies as Women-Owned: Supports local business diversity and leadership within the Georgia community.
- Active Military Discounts: A dedicated thank you to military personnel, offering special rates and discounts for active duty members, a significant benefit for military families in the area.
- Diverse Payment Options: Accepting major Credit Cards, Debit Cards (under specific conditions), and convenient NFC Mobile Payments for a quick and modern checkout process.
- Wide Range of Vehicles: Access to a vast corporate fleet network, ensuring that customers can select the perfect vehicle class, from fuel-efficient economy cars to spacious SUVs and large passenger vans.
- Commitment to Customer Service: Staff members like Miles are recognized for providing exceptional, empathetic service, going above expectations to improve a customer's difficult day and ensure a safe, comfortable journey.
- After-Hours Return Availability: Offering a secure key drop-off option for returns made outside of regular business hours, providing renters with greater schedule flexibility.
Contact Information
For reservations, inquiries about available fleet, military discounts, or assistance with an existing rental, customers can contact the Enterprise Rent-A-Car branch in Cleveland, GA, using the following details:
Address: 1847 US-129, Cleveland, GA 30528, USA
Phone: (706) 348-8181
Mobile Phone: +1 706-348-8181
What is Worth Choosing
Choosing Enterprise Rent-A-Car in Cleveland, GA, is highly recommendable for anyone in the Georgia region who values flexibility, broad vehicle options, and a commitment to customer support, even amidst the operational challenges of a busy location. The primary value proposition lies in the combination of a globally trusted brand's infrastructure—offering everything from economy cars to large vans and one-way rentals—with key local benefits.
For military families, the readily available active military discounts translate to tangible savings. For group planners, the van rental specialty makes organizing travel for events and trips into the North Georgia mountains straightforward and efficient. Furthermore, the commitment to accessibility with a wheelchair-friendly entrance and parking lot ensures that all members of the community can manage their rental process with ease and dignity. The positive accounts of staff members like Miles showcase the personalized, human-centered service that local customers cherish—a reminder that while rental logistics can sometimes be challenging (as evidenced by difficulties in reaching the office by phone), the dedicated team members on the ground are focused on achieving excellent outcomes for their clients. For a reliable, versatile, and locally conscious car and van rental partner in Northeast Georgia, Enterprise on US-129 is a premier choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
priceinsurancevacationtownemployeeofficepickuplicensetowingdollar
★ 5★ 4★ 3★ 2★ 1They need more help. One guy can't wash cars, check them out/in and answer the phone. They never answer the phone. I've been trying for two days. Now I'm going to have to go back up there to ask for a receipt that did not arrive in email
October 14 · steve milhollinMiles was such an amazing and wonderful part of our day. After having a horrible start to our day with a giant burn on a hand and a towed car we had to come to enterprise to get back to Savannah. Miles made sure to make our day and trip back better than when we started!! Cannot thank you enough !
September 06 · Ali OgletreeHorrific experience, all the way around. The entire process. They failed to pick me up from the body shop, although it was pre-aranged over the phone the day before. And I updated the shop location & time- that day. Waited over 2 hours.. Still- No Show! Thankfully, the owner of W & W collision center in Alto gave me a ride. When I got to enterprise, the original story that I had a choice out of 3 vehicles changed, they didn't even ask me. Then after refusing me a car, due to card policy. Which I was not informed of, over the phone. And in person, no other options were given. I was stuck there. Stranded. trying to find a ride home. At the very least they could of done: after they failed to pick me up at the body shop in the first place.. would have been to give me a ride home, in clarkesville.
August 23 · Tammy Reneehorrible place to do business. I reserved a car 6 months earlier and verified it just before i came to Ga. enterprise in Cleveland assured me they would have a car for me. i called the day i was to get the car to tell them i was delayed due to extreme rain in NC. they assured they would have a car for me to get there by 4. tried my best to get there. i accidentlly took the wrong exit delaying me so I called to tell them i was running late. they said they delayed my reservation for an hour and that they would wait. i got held up in bumper to bumper traffic in Gaisvillevand called to tell them i was on my way. they said noproblem they would wait. i arrived at enterprise at 5:08 and it was closed no one to be found. there were 4 cars on the lot but no o e was there! i knocked several times no answer. next day i called to get a car . they said they would pick me up but needed a 2 hour notice. bit was 11am. they assured me they would be there at 1:30pm but no one showed up. i called and they said someone would be there to wait! i waited! no one sowed! i called back 6 times and finally talked to a gut about 3:30 and he told me to wait three and they would be there topick me up! no one showed. this cased me unbelievable problems. i last money on my tickets for the event i came to Ga to see! i was stranded depending on a rental car. i have done business with the in another city but this was unexceptionable! horribly rubbed business! i will never do business with them again! they lied to me and never came to pick me up nor did they wait on me to get there the first day that i had reserved the car ! i. did call to tell them i was running late and held up in traffic. they assured me that they would wait! i was 8 minutes late and they were closed!
June 09 · brenda hardinThe employees here were all very friendly and had a clean car ready for my reservation. There was a mixup on the credit card charges upon return of the car, but they corrected it immediately and without fuss (it was a different location that messed up). This place was great for such a small location.
April 04 · Brooke G.
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