Avis Car Rental Introduce
For residents and travelers situated in the southern half of the Twin Cities metropolitan area, the Avis Car Rental location in Inver Grove Heights, Minnesota, provides a crucial neighborhood resource for securing dependable personal or commercial transportation. Located conveniently on South Robert Trail, this facility serves as a dual-purpose agency, functioning as both a general car rental provider and a van rental specialist. This versatility is highly beneficial for local users, whether they require a comfortable sedan for a trip up to Duluth, a temporary replacement vehicle while their car is serviced, or a larger van for moving day logistics or group outings around Dakota County.
Choosing a local rental option like this one, rather than traveling to a major airport or downtown office, often translates to greater convenience and reduced transit time, a significant factor for busy Minnesotans. The operation is structured to facilitate an efficient process, allowing customers who complete their paperwork online to get into their reserved vehicle and back on the road with minimal delay—a clear indication of a customer-focused approach, as highlighted by positive customer reports of quick, seven-minute turnaround times for pre-booked rentals.
The local team is reported to be helpful and kind, suggesting a friendly environment for families and individuals alike. This positive local engagement, combined with flexible policies, such as the willingness of the management to reasonably accommodate an extra rental day, establishes a promising local atmosphere for a smooth rental transaction. Users can typically expect a variety of modern vehicles, which are essential for navigating the changing seasonal conditions and diverse road types across the state of Minnesota.
The Avis Car Rental agency is strategically positioned at 5448 S Robert Trail in Inver Grove Heights, MN 55077, USA. This address places it directly on a major north-south artery in the southern suburbs of the Twin Cities, making it easily accessible for residents of surrounding communities such as Eagan, Rosemount, South St. Paul, and Cottage Grove. Its location near major roads like Highway 52 and I-494 makes it a simple drive for anyone coming from the greater South Metro region.
For those needing to travel to the location, on-site parking is provided, which is a major convenience for customers driving their personal vehicle to the office before picking up their rental. The facility also offers a free pick-up service; customers must call the local office directly at the listed phone number to inquire about the terms, hours of availability, and allowable pick-up distance for this service.
A key feature of this location is its commitment to serving all members of the community by ensuring physical access. The facility includes:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These dedicated accessibility features mean customers with mobility concerns can conduct their rental transactions comfortably and without unnecessary barriers.
The Inver Grove Heights Avis location provides comprehensive rental solutions catering to a wide array of travel and logistical needs. As both a car rental and van rental agency, its fleet and services are designed for maximum flexibility for Minnesota users. The standard services provided include:
- General Car Rental, offering a variety of vehicle categories from fuel-efficient compact cars for city driving to comfortable full-size sedans for longer journeys across the state.
- Van Rental Services, which encompasses vehicles like minivans for family trips and passenger vans (such as 12- or 15-passenger models, subject to inventory) for group outings or team travel.
- Free local customer pick-up service, available for customers to arrange transportation to the rental office (must be confirmed directly with the local branch).
- After-hours returns, providing a secure and flexible option for dropping off the rental vehicle outside of standard business hours.
- One-Way Car Rentals, which allows customers to pick up the vehicle at this Inver Grove Heights location and drop it off at another Avis destination, nationally or internationally, though this is subject to availability and potential fees.
- Convenient payment options, accepting both credit cards and debit cards, though customers using a debit card are advised to check the local policies regarding required credit checks and security deposits/holds.
Avis in Inver Grove Heights stands out for several customer-centric features and benefits that appeal specifically to the Minnesota community, focusing on value and convenience.
- Active Military Discounts, offering special rates or discounts for U.S. armed forces veterans, active-duty military, National Guard and Reservists, and their immediate families (verification is required at the counter).
- Accessibility, with a designated wheelchair accessible entrance and parking area to ensure ease of access for all renters.
- On-Site Customer Parking, simplifying the process of driving to the location to pick up a rental vehicle.
- Extended Business Hours on Weekdays, operating from 7:30 AM to 6:00 PM, which accommodates early morning pick-ups and evening returns for commuters and busy professionals.
- Weekend Availability, with hours on both Saturday and Sunday from 8:00 AM to 12:00 PM, facilitating weekend travel plans and rentals.
- Positive Local Feedback, with reviewers noting friendly staff, helpful service, and fast processing times for online reservations, contributing to a better local experience.
To secure a reservation, confirm vehicle availability, or inquire about specific rental policies or discounts, users are advised to contact the Avis Car Rental office directly at the information provided below. Utilizing the direct phone number is the best way to ensure efficient communication with the local staff.
- Address: 5448 S Robert Trail, Inver Grove Heights, MN 55077, USA
- Phone: (651) 455-0965
- Mobile Phone: +1 651-455-0965
- Typical Hours of Operation:
- Monday – Friday: 7:30 AM – 6:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Sunday: 8:00 AM – 12:00 PM
Note: These hours are subject to change, especially around holidays, and should be verified at the time of booking or before traveling to the location.
The Avis Car Rental location in Inver Grove Heights is a highly recommended choice for residents in the South Metro area of Minnesota looking for a reputable and locally focused rental experience. What makes this location particularly worth choosing is the combination of its convenient suburban placement—eliminating the need for a trip into downtown Saint Paul or the airport—and its demonstrated commitment to customer service and efficiency. The positive customer reviews, specifically mentioning the helpfulness and kindness of the staff, and the rapid turn-around time for pre-booked rentals, suggest a well-managed operation where local users feel valued.
Furthermore, the facility’s ability to cater to both standard car renters and those needing larger van solutions, coupled with essential features like on-site parking and comprehensive accessibility, ensures that a wide variety of personal and business needs can be met. The inclusion of active military discounts is another key highlight, providing tangible value to the military community in Minnesota. By utilizing the online reservation system and then calling the local office to confirm pick-up or details, customers can maximize their efficiency and take full advantage of a smooth, professional rental process from a reliable local agency.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos

Avis Car Rental Location
Avis Car Rental
5448 S Robert Trail, Inver Grove Heights, MN 55077, USA
Avis Car Rental Reviews
Staff was super helpful and kind. The attendant with the green glasses was super nice and friendly with my young son. The owner added an extra day for my mom at a very reasonable price and made it very easy. Thank you!
June 22 · Alice MorellRented a car online. Did all my paperwork online. When I got through the vehicle was ready. Within 7 minutes I was back out the door again. And moving forward with my trip.
July 03 · Jeff SachsStay away from this location and Avis in general unless you have a flexible travel schedule or have an alternative reservations. 2hrs before the reservation they called and said they didn't have the reserved car (Full-sized SUV) and were unable to find any vehicle of the same class anywhere else in town.
December 26 · Ummid LohaniGreat customer service, upbeat and friendly. Very accommodating with my change of plans.
July 28 · Matt “King Kottymehameha” KottwitzIf I could have given a zero I would have. Took 3 hours to get my online rental. They coded the car wrong on their end couldn’t figure it out. When they finally did they said I put the car code in wrong. I spoke with person about reservation. I didn’t code anything. Then the truck broke down leaving me stranded up north. They told me to just come in they would have another vehicle ready. I asked how I should get in there, since I didn’t have a car. They didn’t have an answer. I called and spoke to roadside assistance. They just came and took the car. They said I could ride with driver to Avis. But Avis was closed by time he got there. Also tow truck driver said he was bringing it to Avis repair lot not an actual Avis. When I finally found my own ride from cabin they assured me they would have a car ready. When I got there he asked for keys. I told him I left them with car. He said why did you do that? I explained that is what Avis roadside told me to do. Place keys under driver side front mat. He told me how was he supposed to know it got towed? When I explained my frustration he told he it wasn’t his fault he was just an independent office and offered no discount for broken car, leaving me stranded, missing events for holiday weekend, having to find my own ride, wasted hours and hours on the phone, and I have to go back up north to cabin to get all the things that wouldn’t fit in car when I found my own ride. Then he got super mad and came at me after I told Avis off. All around terrible terrible service at this location. Renter be where, if you looking for a place that doesn’t stand behind their product and blames customer for entering in wrong information on their computer and come after upset renters by all means rent from this location. Zero out of 5 stars
July 05 · Mike W
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