Enterprise Rent-A-Car

- 12223 Highland Ave Ste 104, Rancho Cucamonga, CA 91739

For residents and visitors navigating the expansive Inland Empire, reliable transportation is not just a convenience—it's a necessity. The Enterprise Rent-A-Car branch located at 12223 Highland Ave in Rancho Cucamonga, CA, serves as a crucial local hub, connecting the communities of the San Gabriel Valley and beyond with dependable vehicle rental solutions. This neighborhood location offers a broad fleet, designed to meet the diverse needs of the California user, whether you require a compact vehicle for local commuting, a rugged SUV for a weekend adventure in the nearby mountains, or a large passenger van for a group outing.

A notable highlight of this particular Enterprise branch is its distinction as a women-owned business, reflecting a commitment to diversity and community leadership within the vast Enterprise network. While this commitment suggests strong internal values and customer-focused management, potential renters should be aware that, according to some customer feedback, the execution of the rental process has occasionally been inconsistent. Some reviewers have cited issues with vehicle availability, even after receiving confirmation, and noted significant wait times during scheduled pick-up appointments. This suggests that while the staff members are often described as friendly, there may be logistical challenges impacting service efficiency, making advance planning and confirmation highly recommended.

Despite these reported operational issues, the branch remains a comprehensive provider, offering key amenities like Active Military Discounts and modern payment options, including NFC mobile payments. Situated conveniently off a major thoroughfare in the bustling Rancho Cucamonga area, this location provides the fundamental access and fleet variety that the Inland Empire relies on for both everyday and specialized travel needs.

Strategically positioned within a busy commercial area, the Enterprise Rent-A-Car office on Highland Avenue is easily accessible for those in Rancho Cucamonga and neighboring cities like Fontana and Upland. The central placement makes it convenient for local residents whose cars are in for service, or for travelers who arrive via the nearby Ontario International Airport (ONT).

The precise address for the location is:

12223 Highland Ave Ste 104, Rancho Cucamonga, CA 91739, USA

The operating hours for this branch are structured to accommodate standard business and personal travel schedules, typically running Monday through Friday from 8:00 AM to 6:00 PM, with limited hours on Saturday, generally 9:00 AM to 2:00 PM, and on Sunday from 9:00 AM to 1:00 PM. Renters should always verify these times, as they are subject to change, especially on major holidays.

Commitment to accessibility is a key physical feature of this location, ensuring ease of service for all patrons:

• Wheelchair Accessible Entrance: The facility provides smooth, step-free access, making entry comfortable for those using wheelchairs or mobility aids.
• Wheelchair Accessible Parking Lot: Designated parking spaces are available closest to the entrance, offering convenience and minimizing travel distance.

Its location on Highland Avenue places it near major retail centers and access points to the 210 and 15 freeways, providing swift routes to Los Angeles, San Bernardino, and the various attractions of Southern California.

As a full-service Enterprise location, this branch provides a wide array of vehicle rental and associated services to the Inland Empire community.

• Car Rental Agency: A comprehensive fleet ranging from Economy cars (like the Nissan Versa) and Compact cars, up through Intermediate, Standard, Full-Size, and Premium Sedans. The selection also consistently includes various SUV classes and Convertible options for leisure travel.
• Van Rental Agency: Catering to group and family travel with Minivans (7-passenger, such as the Chrysler Pacifica or Toyota Sienna) and large Passenger Vans (including 10-passenger, 12-passenger, and 15-passenger options, often Ford Transit or Chevrolet Express models).
• Pick-up Service: Enterprise is well-known for offering a complimentary customer pick-up service from a customer’s home, office, or repair shop within a reasonable distance, enhancing neighborhood convenience. Renters should contact the branch directly to confirm availability and schedule this service.
• Commercial Truck and Cargo Van Rental: While Enterprise is primarily a car and passenger van rental provider, they also facilitate access to Cargo Vans for moving or business transport, with specialized heavy-duty options often available through the Enterprise Truck Rental division.
• Insurance Replacement Rentals: Offering direct billing and working closely with insurance companies and auto repair facilities, making it a reliable resource for replacement vehicles after an accident or during a repair.
• Flexible Payment Methods: Acceptance of a full range of payment options, including major Credit Cards and Debit Cards (subject to specific rental and deposit requirements, particularly for non-airport locations).

The features and operational highlights of this Rancho Cucamonga branch distinguish it within the local market, offering specific advantages to California users.

• Certified Women-Owned Business: Operating as an Enterprise branch with the important designation of being a women-owned business, demonstrating local ownership and commitment to diverse business practices.
• Community Support via Military Discount: Offering Active Military Discounts, providing significant financial savings and demonstrating gratitude to the large population of military service members and their families in Southern California.
• Modern, Contactless Payment: Acceptance of NFC mobile payments (e.g., Apple Pay, Google Pay) provides a quick, secure, and touchless way to complete transactions at the counter.
• Accessibility Focus: Fully equipped with a Wheelchair Accessible Entrance and Parking Lot, ensuring seamless access and service for customers with disabilities.
• Diverse Fleet Inventory: A strong focus on both car and van rental services, making it a reliable source for everything from economical compact cars to large 12- and 15-passenger vans, essential for Inland Empire’s family and organizational travel.
• Insurance Replacement Specialization: Known as a preferred provider for insurance replacement rentals, simplifying the logistics and paperwork process for customers dealing with vehicle repairs or accidents.
• Friendly Service Culture: Despite reported wait times, customer feedback consistently notes the staff members are "friendly," suggesting a strong commitment to positive interpersonal customer interactions.

To check availability, confirm a reservation, or inquire about the complimentary customer pick-up service, please use the following contact details:

Address: 12223 Highland Ave Ste 104, Rancho Cucamonga, CA 91739, USA

Phone: (909) 922-5824

Mobile Phone: +1 909-922-5824

Choosing the Enterprise Rent-A-Car on Highland Avenue in Rancho Cucamonga is worthwhile for customers who prioritize a combination of local convenience and specialized services. The location's key value proposition lies in its comprehensive fleet, particularly its reliable supply of minivans and full-size passenger vans, a vital service for large families, church groups, or teams moving through the Inland Empire and planning trips across Southern California. This specialization means they are equipped to handle logistical needs that a standard car-only agency cannot.

Furthermore, the location’s certified status as a women-owned business provides a unique draw for corporate clients and consumers who look to support local, diverse businesses. This aligns with a growing desire in California to patronize businesses that reflect community values. The availability of an Active Military Discount is another substantial, tangible benefit for a large segment of the population. The commitment to accessibility, evidenced by the wheelchair accessible entrance and parking, ensures that the rental process is inclusive and accommodating for all members of the community.

However, potential renters must temper these benefits with the understanding that some past customers have experienced operational friction, including delays and vehicle availability issues, even with confirmed reservations. To ensure a smooth experience, customers should book well in advance, reconfirm vehicle specifics before their scheduled pick-up time, and allocate a small buffer to their schedule in case of unexpected wait times. Despite these noted inconsistencies, the overall package of fleet size, dedicated service features, and community commitment—including the convenient customer pick-up service—makes this Enterprise branch a valuable, trusted choice in the Rancho Cucamonga area.

Enterprise Rent-A-Car

12223 Highland Ave Ste 104, Rancho Cucamonga, CA 91739, USA