Enterprise Rent-A-Car

- 10500 Westport Rd Ste 102, Louisville, KY 40241

For residents and visitors in the Louisville, Kentucky area, finding a reliable and conveniently located car rental service is essential for navigating the Bluegrass State. Enterprise Rent-A-Car, particularly the Louisville East End branch, has established itself as a key transportation solution provider, offering not only a wide selection of vehicles but also a commitment to service and community values. This location, situated conveniently on Westport Road, serves as a gateway for personal, business, and insurance replacement rentals in one of Louisville's dynamic and growing regions.

The Enterprise brand is well-known globally, but this specific neighborhood location aims to deliver the friendly, professional service that Kentucky locals expect. The branch is proudly identified as a women-owned business, highlighting a commitment to diversity and local entrepreneurship within the larger corporate framework. Whether you need a simple economy car for a quick trip, a rugged SUV for an adventure into the Kentucky Bourbon Trail, or a spacious van to move a group to Churchill Downs, this office strives to meet those needs with flexibility and integrity.

Customer experiences, as noted in local feedback, often highlight the professional and top-notch nature of the representatives, with many long-term clients expressing satisfaction across various vehicle classes—from vans to compact cars. However, as is common in high-volume services, experiences can vary, and prospective renters are encouraged to communicate any expectations regarding vehicle cleanliness or service needs directly with the staff upon arrival. The commitment to professionalism and reaching equitable solutions is a recurring theme for this branch.

The Enterprise Rent-A-Car Louisville East End branch is strategically placed in a bustling commercial area, providing excellent accessibility for Louisville's East End communities. Its location is ideal for those living or working near the Hurstbourne, Middletown, and St. Matthews areas, offering a neighborhood alternative to airport-based or downtown rental offices.

The exact location is:

10500 Westport Rd Ste 102, Louisville, KY 40241, USA

Accessibility is a key priority at this location, ensuring a comfortable experience for all customers. Specific features designed to improve access include:

• Wheelchair Accessible Entrance: The entrance is designed to accommodate mobility devices, ensuring a smooth entry and exit from the facility.
• Wheelchair Accessible Parking Lot: Dedicated parking spaces are available to ensure customers requiring mobility assistance can park close to the entrance.
• On-Site Parking: Ample on-site parking is available, making it convenient for customers to leave their personal vehicle securely while renting.

Located on the busy Westport Road, the office is easily reached via major Louisville thoroughfares, providing straightforward access whether you are coming from the Watterson Expressway (I-264) or the Gene Snyder Freeway (I-265).

As a full-service car and van rental agency, the Enterprise Rent-A-Car Louisville East End branch offers a comprehensive fleet designed to accommodate nearly every travel or transport need across Kentucky.

• Diverse Car Rental Fleet: The selection typically includes Economy, Compact, Midsize, and Full-size sedans for general travel; Premium and Luxury cars for special occasions; and an extensive range of SUVs (Compact, Standard, and Full-size) perfect for families or winter weather preparedness in Kentucky.
• Van Rental Options: The branch specializes in Van Rental services, providing:
  • Minivans (e.g., Chrysler Pacifica, Toyota Sienna) for family road trips or small groups (up to 7-8 passengers).
  • Passenger Vans (e.g., 12- or 15-passenger vans) ideal for large group transportation, such as church outings, sports teams, or company events.
  • Cargo Vans and Pickup Trucks for moving furniture, home improvement projects, or hauling supplies across the region.
• Insurance Replacement Rentals: A major service focus for Enterprise, assisting customers whose personal vehicles are in the body shop following an accident, often working directly with insurance providers.
• Corporate and Leisure Travel Programs: Offering special contracted rates for official government travel and military/government leisure travel, as well as the Enterprise Plus® loyalty program for frequent renters.
• Payment Flexibility: The branch accepts a variety of payment methods, including Credit Cards, Debit Cards (subject to specific rental requirements), and modern NFC Mobile Payments.

Several distinct features and operational characteristics make this particular Enterprise location a stand-out choice for the Louisville community.

• Women-Owned Business: This location is identified as a women-owned business, which is a significant point of pride and offers local customers an opportunity to support diverse entrepreneurship within the community.
• Active Military Discounts: In a nod to Enterprise's military roots (named after the USS Enterprise), the branch proudly offers special rates and discounts for Active Duty Military, Veterans, Retirees, and Government personnel, including a 5% discount off base rates for Government Leisure Travel.
• Accessibility and Convenience: The commitment to having a Wheelchair Accessible Entrance and Parking Lot ensures that the rental process is comfortable and efficient for all customers. Furthermore, the availability of on-site parking simplifies the pickup and drop-off of personal vehicles.
• Dedicated Customer Service: Long-term customer feedback consistently highlights the professionalism, knowledge, and courteousness of the representatives at this office, underscoring a commitment to problem-solving and ensuring an equitable solution is reached, even when issues arise.
• The Complete Clean Pledge: While isolated cleanliness issues may occasionally occur, Enterprise maintains its system-wide commitment to their Complete Clean Pledge, involving rigorous cleaning protocols for every vehicle to ensure sanitary conditions for the next renter.

To book a reservation, inquire about specific vehicle availability, or receive assistance with an ongoing rental, please use the following contact details for the Louisville East End branch:

• Address: 10500 Westport Rd Ste 102, Louisville, KY 40241, USA
• Phone: (502) 412-5111
• Mobile Phone: +1 502-412-5111

We encourage prospective renters to call ahead, particularly for specialty vehicles like 15-passenger vans or for questions regarding rental policies such as young driver surcharges or debit card requirements.

Choosing the Enterprise Rent-A-Car Louisville East End location is a decision rooted in convenience, comprehensive service, and supporting a local, women-owned business. What truly makes this branch worth choosing for the Kentucky traveler is the combination of the vast resources and reliability of a major national brand with a personalized, neighborhood service approach. Customers receive the benefit of a vast, modern fleet—covering everything from an economy car for commuting on the Watterson to a rugged SUV for a weekend exploring Daniel Boone National Forest—backed by the assurance of the Enterprise network.

The notable features, such as active military and government discounts and a fully wheelchair-accessible facility, demonstrate a commitment to serving a broad segment of the Kentucky community. While occasional issues, particularly concerning vehicle preparation, are a possibility in any high-volume service industry, the strong, long-term customer testimonials about the staff’s professionalism and dedication to finding equitable solutions suggest that the core service experience remains top-tier. For seamless, reliable, and flexible car and van rental in the Louisville East End, this location on Westport Road is a highly recommended choice.

Enterprise Rent-A-Car

10500 Westport Rd Ste 102, Louisville, KY 40241, USA