Enterprise Rent-A-Car Introduce
For residents and visitors in the Ocean County area of New Jersey, finding a reliable vehicle rental solution that combines convenience with exceptional customer service is crucial. The Enterprise Rent-A-Car branch located on US-9 in Toms River, NJ, stands out as a premier local option. This particular location serves as both a comprehensive car rental agency and a dedicated van rental agency, ensuring a wide array of vehicles is available to suit any requirement, from a compact car for a quick local errand to a spacious minivan for a family vacation down the Jersey Shore or a larger van for business transport.
What truly sets this Enterprise branch apart is its commitment to quality service, which is consistently reflected in positive customer feedback regarding their smooth and pleasant rental processes. The team here prioritizes a seamless experience, ensuring that New Jersey users feel confident and well-informed from the moment they book online to the time they return the vehicle. This focus on the customer experience—including helpful feature tours of the rental vehicle and thorough follow-up procedures—elevates the standard of car rental in the Toms River community.
Furthermore, this Enterprise location proudly identifies as women-owned, contributing to the diversity and strength of local New Jersey businesses. This commitment often translates into a distinct culture of service and attention to detail that customers greatly appreciate. Coupled with attractive features like active military discounts, this branch makes a strong case for being the go-to rental provider in the Ocean County region.
Location and Accessibility
The Enterprise Rent-A-Car branch in Toms River boasts a highly accessible location right off one of New Jersey’s main arteries, ensuring easy navigation for local customers across Ocean County and beyond. Its strategic placement is designed to maximize convenience for pickups and returns.
Address: The agency is conveniently located at 1569 US-9, Toms River, NJ 08755, USA. Being situated directly on US-9 (Garden State Parkway) provides excellent road connectivity to the surrounding Jersey Shore communities, making it an easy drive from places like Brick, Manchester, and Lacey Township.
Accessibility Features: The branch demonstrates a strong commitment to serving all customers by providing essential physical accessibility.
- Wheelchair accessible entrance for easy entry and exit from the facility.
- Wheelchair accessible parking lot with designated spots to ensure convenient parking.
The prominent location on a major highway facilitates quick access, bypassing the congestion and complexity often associated with airport or inner-city rental locations. This is particularly beneficial for New Jersey residents needing a vehicle during the busy summer tourism months.
Services Offered
This Enterprise branch is a dual-service provider, offering an extensive range of transportation options to suit a variety of New Jersey travel needs, both personal and commercial. Their service portfolio is comprehensive, supported by flexible payment options.
Car Rental Agency Services: Offering a wide fleet of passenger vehicles. While specific models may vary, options typically include fuel-efficient Economy and Compact cars for daily commuting, Midsize and Full-Size sedans, and SUVs (Standard and Full-Size) suitable for family travel or longer New Jersey road trips.
Van Rental Agency Services: Providing spacious options such as Minivans, often preferred by families or small groups, and larger passenger vans, essential for group outings, team transport, or organizational needs.
Flexible Payment Methods: To ensure a hassle-free transaction, this location accepts multiple forms of payment:
- Major Credit Cards.
- Debit Cards (subject to verification and policy requirements).
- NFC Mobile Payments (e.g., Apple Pay, Google Pay) for quick, modern, and contactless transactions.
Specialized Customer Support: Including detailed vehicle feature tours and follow-up procedures to ensure customer satisfaction and understanding, as noted in customer reviews.
Features / Highlights
The Toms River Enterprise branch stands out from the competition due to its commitment to customer welfare, community identity, and operational accessibility. These features provide tangible benefits to New Jersey users.
Identifies as Women-Owned: Supports the growth of diverse local businesses in New Jersey and reflects a business culture often characterized by attention to detail and personalized customer care.
Active Military Discounts: A valuable feature for the large military community and their families in New Jersey, offering special savings as a token of appreciation for service.
Full Physical Accessibility: Includes both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring a welcoming environment for all patrons.
Versatile Payment Acceptance: The ability to accept Credit Cards, Debit Cards, and NFC Mobile Payments provides ultimate payment flexibility, catering to diverse customer preferences.
Dual Rental Service: Functions as both a Car rental agency and a Van rental agency, serving the full spectrum of personal and group travel needs from a single, convenient location.
Positive Rental Experience: Customers frequently highlight the streamlined, pleasant, and smooth transaction process, along with the friendly, helpful staff.
Contact Information
To arrange your next car or van rental, or for inquiries regarding vehicle availability and specific rental policies at this dedicated Toms River branch, please use the following contact details.
Address: 1569 US-9, Toms River, NJ 08755, USA
Phone: (732) 286-3663
Mobile Phone: +1 732-286-3663
What is Worth Choosing This Location
For New Jersey residents in search of a superior vehicle rental experience, the Enterprise Rent-A-Car on US-9 in Toms River is clearly a worthwhile choice. This location transcends the typical rental counter interaction by integrating a strong service-oriented culture with a highly accessible operation.
The distinction of being a women-owned business, combined with the professional demeanor of the staff—such as the "very pleasant, friendly and very helpful" service cited by a customer—assures renters of a high level of personal attention. This is a crucial element for customers who appreciate knowing their business supports local diversity and receives focused, high-quality care.
Practical benefits abound, starting with their financial flexibility. The acceptance of both Credit Cards and Debit Cards, along with the speed and convenience of NFC mobile payments, makes the transaction process exceptionally smooth and accommodating for nearly every New Jersey driver. Furthermore, the provision of Active Military Discounts is an important and valued feature for the sizable military community in the state.
From an operational standpoint, the branch's role as a dual Car and Van rental agency simplifies logistics for both families and businesses, allowing them to secure a sedan for a weekend getaway or a large passenger van for a group event from the same reliable source. The excellent physical accessibility features—the wheelchair accessible entrance and parking—ensure that the service is truly available to everyone in the community.
In essence, choosing the Toms River Enterprise on US-9 means selecting a full-service, community-focused, and highly accessible rental provider that is committed to making your next New Jersey journey as easy and enjoyable as possible. The customer feedback confirms that this location delivers on its promise of a streamlined, friendly, and dependable rental experience.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1569 US-9, Toms River, NJ 08755, USA
Enterprise Rent-A-Car Reviews
priceinsuranceteamunderstandingdepositdoorjobphonetransactioncourtesy
★ 5★ 4★ 3★ 2★ 1Streamlined and pleasant renting experience from online check-in (via mobile application) to a follow up call after returning the vehicle (to ensure needs were met and to go over deposit refund procedures etc.) significantly exceeded my expectations. I sincerely appreciated the tour of the rental vehicles features as that enhanced my rental experience (takes the guesswork of trying to figure out where everything is). Will definitely keep this location on my radar when looking for cars to rent and will recommend folks to this location as well.
July 28 · Christopher HawardenVery easy and smooth transaction from start to finish. Kyle is very pleasant, friendly and very helpful. No issues and I would definitely use enterprise again in the future! Thank you!
October 12 · Lourli PatricioHorrible customer service. I just called the 800 number and they told me they can not see anything in my rental agreement. I returned the car at 5:15pm Friday night and was told that I'm going to get charged till 10:00 a.m. Saturday which is fine I understand that. But if you take my total amount for the 7-Day rental and divided by 7 days it comes out to $55 a day. I only kept the car for two and a half days because I took it at 10 a.m. on Wednesday morning, and I returned it at 5:15 p.m. Friday night. So $55 a day for 3 days is $165. The woman told me that I'm being charged $208 which is not correct the math does not add up. I was also told that I would be emailed a completion of rental contract and never received anything. The 800 number is horrible service and they even hung up on me, and I can't say much better for the customer service that I received at the field store.
September 05 · Richard DThis Enterprise office should be the one that corporate uses to train future employees on customer service, ethics, Quality, and attitude.Went over to pick up a car after an accident. The body shop gave them all my information so the customer rep literally walked me to my car, went through the necessary paperwork and I was out of there. The customer rep didn’t like how clean the car was, and was willing to have the car completely recleaned while I waited. I got called every day to make sure everything is going well and there are no problems with the car. if you have to rent a car it’s worth traveling to this office.They work very well with Jersey collision to have a quick and easy process after an accident.
November 17 · Yaakov FisgusKyle, thank you so much for all that you did! The rental was clean, the process was easy, and after my thousands of question you never lost patience. Seriously thanks a ton!
October 10 · Faun Rinaldi
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