One Stop TLC Car Rental

- 100A Broadway #114, Brooklyn, NY 11249

This guide is designed for professional drivers in the New York City region—specifically those operating or intending to operate within the city's rideshare and For-Hire-Vehicle (FHV) network. One Stop TLC Car Rental, located in Brooklyn, is a specialized agency that focuses on providing vehicles already licensed and approved by the New York City Taxi and Limousine Commission (TLC). Unlike standard consumer car rentals used for personal travel, TLC car rental serves a unique, high-demand, and highly regulated market, where a driver’s vehicle is their primary source of income.

The decision of which TLC rental agency to choose is critical, as it directly impacts a driver's earnings, compliance, and overall business stability. For New York drivers, understanding the specific terms, vehicle quality, and company reputation is essential, especially considering the weekly nature of these commercial agreements. The information below is a compilation of the agency’s public details and verified customer feedback, presented to help New Yorkers make the most informed decision possible. Drivers should always align their rental choice with their professional needs, prioritize vehicle safety, and ensure full compliance with the strict regulations set forth by the NYC TLC.

Note on TLC Rentals: Renting a TLC-plated vehicle means that the rental price often bundles the cost of the vehicle, required commercial insurance, and preventative maintenance. However, as customer reviews often indicate, the execution and quality of these promised inclusions can vary significantly across providers in the competitive New York market.

One Stop TLC Car Rental is strategically situated in one of Brooklyn's most active and accessible neighborhoods, a key area for professional drivers.

Address: 100A Broadway #114, Brooklyn, NY 11249, USA.

This location places the agency in the vibrant Williamsburg area, easily accessible from various parts of Brooklyn and Queens. Key factors for accessibility include:

• Transit Access: The location is near major subway lines, which is crucial for drivers who rely on public transportation to pick up and drop off their rental vehicles. It is conveniently near the Williamsburg Bridge, providing a direct route to Manhattan.
• Neighborhood Activity: Being on Broadway in Williamsburg ensures the location is centralized within a bustling commercial hub, offering easy access for administrative tasks and vehicle servicing.
• Business Hours: Available data suggests the company operates with extended hours, generally open from 10:00 AM to 7:00 PM (19:00) on weekdays and Saturdays, accommodating the busy schedules of professional rideshare drivers.

As a specialized TLC Car Rental agency, One Stop aims to provide vehicles that are fully compliant for use on high-volume ride-sharing platforms like Uber and Lyft within the five boroughs.

• TLC-Plated Vehicle Rental: The core service is the weekly or long-term rental of vehicles (likely sedans, SUVs, and potentially hybrids) that have been fully licensed and plated by the NYC Taxi and Limousine Commission. This is non-negotiable for commercial driving in NYC.
• Commercial Insurance Inclusion: The weekly rental rate typically covers the mandatory commercial insurance required by the TLC, saving the driver the complex process of securing a high-cost commercial policy independently.
• Routine Maintenance and Servicing: A standard offering in the TLC rental market is the inclusion of preventative maintenance (e.g., oil changes, tire rotations) in the weekly fee, though the scope of "repairs" is often defined by the rental contract.
• Payment Flexibility: The company accepts Credit Cards and Debit Cards, providing necessary flexibility for drivers managing their cash flow.
• Vehicle Readiness: The service implies that the vehicles are "TLC Ready," meaning they meet all inspection and regulatory requirements to start earning income immediately.

The most valuable "features" of any TLC rental service are its reliability, transparency, and the quality of its fleet. While the agency provides essential licensing and insurance, customer reviews highlight significant areas of consumer caution that potential renters must acknowledge:

• Vehicle Quality and Reliability Concerns: Customers have reported receiving vehicles with "a lot of problems with it," suggesting potential mechanical or maintenance issues that directly impede a driver’s ability to work and earn.
• Disputes Over Maintenance/Refunds: A serious feature to be aware of is the alleged "refusing to return it or to solve the problems," indicating significant difficulty in getting mechanical issues resolved or in exiting a contract due to vehicle defects, which can result in lost revenue for the driver.
• Rental Pricing and Mileage Transparency: One review explicitly warns about "Expensive!" rates and suggests that low-mileage pricing is set "according to your feelings or thoughts," rather than adhering to reasonable or customary TLC pricing guidelines. This points to potential non-standard, subjective, or high pricing policies.
• Risk of High Mileage Vehicles: The warning that "High mileage should not run at all" suggests that the fleet may include vehicles with excessive mileage, which are more prone to the mechanical breakdowns that plague drivers and lead to lost time on the road.
• Allegation of Misleading Practices: The direct claim that the operation is "simply a scam" due to the combination of vehicle problems and a refusal to resolve them is a critical warning for any professional driver relying on the vehicle for income.

For drivers who need to reach the agency or for official correspondence, the provided details are:

Address: 100A Broadway #114, Brooklyn, NY 11249, USA

Phone: (212) 882-1862

Mobile Phone: +1 212-882-1862

New York City TLC drivers experiencing unresolved issues—such as vehicles failing to meet TLC standards, deceptive pricing, or refusal to uphold contract terms—should utilize the resources of the Taxi and Limousine Commission (TLC) Driver/Owner Resource Center and file a formal complaint with the NYC Department of Consumer and Worker Protection (DCWP) by calling 311.

In the highly competitive and regulated New York City rideshare industry, what is truly "worth choosing" is a partner, not just a car rental agency. Given the severe customer complaints alleging expensive, non-standard pricing, poor vehicle condition, and an alleged refusal to resolve mechanical issues—all of which directly threaten a driver's ability to earn—professional TLC drivers must exercise maximum due diligence.

Drivers in New York should seek out a rental provider that guarantees:

• Certified Vehicle Quality: A fleet of reliable, well-maintained vehicles with clear records of passing all TLC inspections. A driver's income is tied directly to the car's uptime; non-functional vehicles are an existential threat to their business.
• Contract Transparency: An explicit, written contract that clearly details the weekly fee, what it includes (insurance, maintenance, tolls/fines policy), and the exact deductible amount. The rental price should be fully itemized and consistent with industry standards for the vehicle class and mileage.
• Guaranteed Roadside Support and Quick Maintenance Turnaround: Because every hour off the road is money lost, a reliable TLC rental company must have an established, professional maintenance program that ensures immediate roadside assistance and rapid repair or vehicle swap for mechanical issues.

In the Brooklyn area, numerous other large-scale TLC rental companies (including partners of Uber/Lyft or established local firms) operate under strict compliance and offer competitive weekly rates with established service protocols. It is strongly recommended that drivers thoroughly research alternative options, compare the exact terms of the maintenance clause, and read reviews that specifically praise reliability and service response before committing to a contract with an agency that has been publicly accused of being "simply a scam" by its customers.

One Stop TLC Car Rental

100A Broadway #114, Brooklyn, NY 11249, USA