Diamond Car Rental

- 144 Cross St a6, Lakewood, NJ 08701

For residents and visitors in the Ocean County area of New Jersey, finding a convenient and quick local solution for vehicle rentals is crucial, whether you need a car for a short business trip, a family visit, or while your own vehicle is in the shop. Diamond Car Rental in Lakewood, NJ, operates as a dedicated car rental agency focused on providing a streamlined and customer-friendly experience right in the heart of the community.

Unlike larger, often-impersonal airport rental giants, Diamond Car Rental aims to offer a more personal, neighborhood-focused service. This local approach is often reflected in direct interactions and a commitment to processing rentals quickly. For busy New Jersey users who value efficiency, the promise of a transaction taking "less than 5 minutes to get my car," as noted by a customer, is a significant advantage. This emphasis on speed, coupled with the friendliness of the staff, forms the core of their customer appeal.

While the rental industry can sometimes be complex, Diamond Car Rental's local presence on Cross Street positions it as an accessible option for those in Lakewood who prefer to deal directly with a local team. They offer a simple, straightforward service, accepting major credit cards and ensuring that the necessary infrastructure, such as dedicated parking, is available to their customers.

Location and Accessibility

Diamond Car Rental is strategically located within the business and residential area of Lakewood, making it an easy-to-reach spot for local patrons and those traveling to the area. Its location is easily identifiable and provides a necessary service hub for the community's transportation requirements.

The exact location is:

Address: 144 Cross St a6, Lakewood, NJ 08701, USA

The facility’s placement on Cross Street ensures quick ingress and egress onto local routes, helping to avoid unnecessary detours or heavy traffic delays often associated with car rentals. Furthermore, Diamond Car Rental prioritizes physical accessibility, which is an important consideration for many customers in the New Jersey area:

• The location provides **Wheelchair accessible parking lot** spaces. This dedicated accessibility feature ensures that customers with mobility needs can conveniently park and access the rental office without hindrance.
• Though specific details on the entrance are not available, the provision of accessible parking suggests a commitment to serving all members of the community effectively.

Services Offered

As a professional car rental agency, Diamond Car Rental focuses on providing essential services to facilitate short-term and extended vehicle needs for individuals and businesses in the Lakewood and wider New Jersey area. While detailed fleet specifics may vary, the core business involves providing driveable, well-maintained vehicles with customer-centric service:

• **Standard Passenger Vehicle Rental:** Offering a diverse fleet that typically includes economy cars, sedans, and potentially SUVs to accommodate various travel and passenger needs.
• **Short-Term Rentals:** Convenient options for daily or weekend rentals, catering to immediate, temporary vehicle needs.
• **Extended Rentals:** Services for customers requiring vehicles for longer durations, such as a week, a month, or more, which is often needed when personal vehicles are undergoing extensive repairs.
• **Transparent, Face-to-Face Booking:** Although they may not offer an extensive online booking system, the local, phone-based, and in-person booking process is noted for being professional, friendly, and transparent, which can be a relief for those who prefer direct communication over automated systems.
• **Pick-up and Drop-off:** An easy and quick process for picking up and returning the rented vehicle, designed to minimize waiting time for busy customers.

Features / Highlights

Diamond Car Rental distinguishes itself from larger competitors through a few key operational highlights that resonate strongly with a local clientele seeking efficiency and direct service:

• **Exceptional Speed of Service:** A major highlight noted by customers is the remarkable speed of the rental process, with some reporting a pick-up time of under five minutes. This rapid service minimizes downtime and is perfect for customers operating on tight schedules.
• **Great Customer Service:** The staff is frequently praised for being professional, warm, friendly, and helpful, creating an overall positive experience that fosters repeat business and strong local recommendations.
• **Direct Local Communication:** The ability to speak directly with the on-site team for bookings, extensions, and questions—rather than going through a call center—is a strong feature that allows for more understanding and flexibility regarding rental policies.
• **Accepted Payment Methods:** The agency accepts major **Credit cards**, ensuring most customers can easily secure their rental reservation and meet the deposit requirements.
• **Wheelchair Accessible Parking:** The dedicated accessible parking demonstrates an important consideration for inclusivity and convenience for all patrons.

Contact Information

For bookings, inquiries about vehicle availability, or questions regarding rental policies and insurance, prospective customers in New Jersey can contact Diamond Car Rental directly using the following information:

Address: 144 Cross St a6, Lakewood, NJ 08701, USA

Phone: (732) 608-1171

Mobile Phone: +1 732-608-1171

Direct communication is a core element of this local agency’s service model, ensuring that you can speak to a team member who is knowledgeable about the local operation and fleet availability in Lakewood.

What is Worth Choosing

Choosing Diamond Car Rental in Lakewood, NJ, is particularly worthwhile for New Jersey users who value speed, efficiency, and personalized service over the large, impersonal operations of national chains. The primary benefit that stands out is the almost instantaneous pick-up process—a reported experience of "less than 5 minutes" is a massive time-saver for anyone living or working in the busy tri-state area.

The "great customer service" and the professional, friendly staff make the entire rental transaction a more pleasant encounter. In a service industry that can sometimes be transactional and confusing, a warm, straightforward, and transparent process is a huge draw. For customers who appreciate having a local team who they feel they can trust and who are accessible by a direct phone call, this agency delivers a valuable, old-fashioned, face-to-face service experience that prioritizes the customer as a person, not just a number.

However, it is important for prospective renters to be aware of the need for careful due diligence, a practice recommended at any rental agency. While the service is praised, one review mentioned an issue with an alleged $200 smoking fee, which underscores the importance of thoroughly inspecting the vehicle with a staff member before departure and upon return, and clearly understanding all policies, particularly those related to cleaning, damage, and usage fees. By combining the known fast and friendly service with personal vigilance, Diamond Car Rental offers a highly efficient and locally responsive car hire option for all your New Jersey travel needs.

Diamond Car Rental

144 Cross St a6, Lakewood, NJ 08701, USA