Enterprise Rent-A-Car Introduce
For residents and visitors in the heart of the San Fernando Valley, the need for reliable, accessible, and high-quality transportation is constant. The Enterprise Rent-A-Car branch located at 11575 Ventura Blvd in Studio City, California, serves as a key neighborhood mobility hub, providing the trusted nationwide service of Enterprise with a distinct local flair. Classified as both a dedicated car rental agency and a van rental agency, this branch is positioned perfectly to serve the diverse needs of the Valley, from studio executives needing a premium vehicle to families requiring a spacious van for a weekend getaway.
As a well-established company, Enterprise offers a vast fleet and comprehensive support system, but the value of this specific Studio City location lies in its local convenience and operational distinctiveness. It's an easily accessible spot for those who live or work near Ventura Boulevard, offering a practical alternative to the more distant Los Angeles International Airport (LAX) or Hollywood Burbank Airport (BUR) car rental centers. This neighborhood approach is essential in a sprawling metropolis like Los Angeles, where proximity significantly enhances customer convenience, especially for replacement rentals while a personal vehicle is in the shop.
The branch distinguishes itself with important community and operational features, notably identifying as a women-owned business. Furthermore, it actively supports those who serve by offering Active Military Discounts. While the service industry can be challenging, particularly when dealing with vehicle condition and liability issues as evidenced by some customer feedback, the location has also received high praise. For example, customers have specifically highlighted the extraordinary efforts of employees, such as "Danny," who went "above and beyond" to solve a challenging reservation, demonstrating a commitment to personalized, high-touch customer service when it matters most, like securing a vehicle for a wedding weekend. This blend of national resources with a demonstrated capacity for individualized care makes the Studio City branch a central fixture in the local travel and replacement rental landscape.
Prospective renters are always advised to conduct thorough, time-stamped inspections of any rental vehicle before leaving the lot, a standard practice that mitigates potential disputes, regardless of the agency.
This Enterprise Rent-A-Car agency is strategically situated at 11575 Ventura Blvd, Studio City, CA 91604, USA. This address places it directly on the famed Ventura Boulevard, the main commercial corridor running through the heart of the San Fernando Valley. The location's central position in Studio City makes it highly convenient for residents and businesses in nearby areas, including North Hollywood, Hollywood, Sherman Oaks, and Burbank.
Its proximity to major studios like Universal Studios and Warner Bros. makes it a popular spot for industry professionals. For travel convenience, the branch is located near the intersection of Ventura Blvd. and Colfax St., offering quick access to the 101 Freeway (Ventura Freeway) and other major Valley routes. It is important to note for local planning that the branch's operating hours are generally Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM, with the location closed on Sunday and not offering after-hours return service.
In terms of physical accessibility, the location is committed to accommodating all customers:
- Wheelchair accessible entrance is provided, ensuring easy entry and exit for mobility-impaired customers.
- Wheelchair accessible parking lot spaces are available, making the process of picking up or dropping off a vehicle smoother and more convenient.
The Enterprise Studio City branch delivers a comprehensive array of rental and supplementary services to meet the varied demands of the Los Angeles driving public.
- Diverse Vehicle Fleet: The agency stocks a full range of vehicles, including fuel-efficient economy and compact cars, standard sedans, SUVs for family trips, and a selection of premium vehicles, with luxury, exotic cars, and convertibles being particularly popular rental types at this specific location, catering to the local lifestyle and entertainment industry.
- Van and Minivan Rental: Designated as a van rental agency, the location provides vehicles larger than standard cars, such as minivans and passenger vans, which are ideal for group travel, transporting larger families, or temporary commercial needs.
- Military and Government Discounts: Enterprise offers special contracted rates for official government travel and a general discount for leisure travel to current federal employees, active-duty military, retired employees, and veterans.
- Insurance and Replacement Rentals: The branch specializes in replacement vehicle rentals, working directly with insurance companies and body shops to provide transportation while a customer's personal vehicle is undergoing repair.
- Flexible Payment Options: Customers have the flexibility to pay using Credit Cards, Debit Cards (subject to specific rental policies and verification requirements), and modern NFC Mobile Payments.
- Standard Protection Options: Optional coverage like the Damage Waiver (DW) is offered to reduce the renter's financial responsibility for damage to the rental vehicle, in addition to standard liability protections.
- Refueling Service Options: Renters are given options for how to manage fuel costs: prepay for a full tank, allow Enterprise to refuel at a per-gallon service charge, or refill the tank themselves before returning.
Several key features make the Studio City Enterprise location stand out to local users in the San Fernando Valley.
- Identifies as Women-Owned: The branch proudly identifies as a women-owned business, appealing to customers who prioritize supporting diverse business ownership within the community.
- Active Military Discount Program: This highlight ensures that active military members, veterans, and their families have access to beneficial pricing for their travel and local rental needs.
- Emphasis on Premium Vehicles: Given its proximity to Hollywood and the entertainment industry, the availability and popularity of Luxury, Exotic cars, and Convertibles are significant advantages for customers seeking a higher-end rental experience in Los Angeles.
- Prime Valley Location: Situated on Ventura Boulevard, it offers unparalleled convenience for residents of the Central and East Valley, eliminating the need to drive long distances to airport or off-the-beaten-path rental centers.
- High Potential for Personalized Service: As highlighted in customer feedback, the willingness of individual staff members, such as "Danny," to go "above and beyond" for a customer's specific, critical need indicates a strong internal culture of dedicated, problem-solving customer care.
For reservations, current fleet availability, or general inquiries, please use the following contact details for the Studio City Enterprise Rent-A-Car branch.
Address: 11575 Ventura Blvd, Studio City, CA 91604, USA
Phone: (818) 762-0225
Mobile Phone: +1 818-762-0225
For users in the California region, particularly those in the San Fernando Valley, choosing the Enterprise Rent-A-Car at 11575 Ventura Blvd in Studio City is a decision rooted in convenience and specialized service offerings. Its location is arguably its most significant asset, providing unbeatable neighborhood access compared to airport or less centrally located competitors, a critical time-saver in the traffic-heavy LA area. This makes it the ideal choice for insurance replacement rentals, where speed and proximity are paramount, as well as for those local businesses needing immediate access to a van or truck.
Furthermore, the fact that the branch identifies as women-owned is an important distinction for consumers looking to support local and diverse business enterprises. This, coupled with the official Active Military Discounts, demonstrates a commitment to community values that goes beyond simply renting cars. For leisure and business renters seeking a higher-end experience, the focus on a fleet that includes Luxury and Exotic cars is a notable plus.
While one must always exercise diligence in renting—such as thoroughly inspecting the vehicle and documenting its condition at pick-up to avoid issues like the one described in a negative review—the strong positive feedback about individual staff members like Danny showcases the high potential for excellent, flexible, and problem-solving service when unexpected issues arise. This ability to deliver personalized care under pressure, combined with the convenience of a major rental provider on Ventura Boulevard, makes the Studio City Enterprise branch a highly recommended option for both everyday and special occasion transportation needs in the San Fernando Valley.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
11575 Ventura Blvd, Studio City, CA 91604, USA
Enterprise Rent-A-Car Reviews
priceinsurancemoneymanagerdepositmorninginventorypolicywindowsthe office
★ 5★ 4★ 3★ 2★ 1Went to rent a standard vehicle, they upgraded and upsold me on a Camaro for a limited time offer discounted price. Shortly after leaving I noticed a loose plastic piece covering the antenna on the trunk which I immediately documented with time stamps and reported to them later on. Of course it had flew off on the freeway (which could have been a hazard to other vehicles.)The vehicle also had faulty weather strips on the windows which resulted in the loud and annoying sound of wind constantly blowing through the cracks when dricing.The employees at this location acknowledged the poor condition of the vehicle when rented out and apologized in person, but continued to accept no responsibility for it, and in fact attempted to have my insurance cover ~$300 to replace the plastic antenna covering. My insurance of course denied the claim and now they are trying to get me to pay for it and will send it to collections if I don't.Bottom line, absolutely horrific service, no responsibility being taken from their end. Poor maintenance of their vehicle inventory. Will try to upsell you on fauly vehicles and then blame you for the condition they are in. Make sure if you do rent with them, you touch and test every door handle and piece on the car, or they will try to scam you as well.Absolutely ridiculous and shameful. I've been an enterprise plus member for years, and this is how they take care of their customers.Never again will I use this company. There are many better options.
June 23 · Nikita PankratzDanny helped me at this location, and helped me get into a car in time for my wedding. I originally reserved a car in Sherman oaks that didn’t meet my expectations so I came here to the studio city location and Danny went above and beyond to call other shops in the area to get me into a nice car that I can use for my wedding weekend! He really did the most to make me experience the best. So grateful for the service that was provided to me.
August 07 · Natalie AguilarEnterprise Rent A Car was a a very positive experience . From the moment I entered the office,I felt a very warm ambiance speaking with the staff, and then going outside to sit in various cars, to find out what was the most comfortable for me.The young woman told me to take my time, as my comfort level was very important. I checked out the mirrors, moving my chair so I was able to see through the windows comfortably, and become familiar with the buttons which she showed me for Drive, Reverse, Park. These were different from what I had in my car. My choice was wonderful, and my returning the car had been another positive moment. A young man was so considerate in suggesting he drive me to the repair shop to pick up my car. He noticed I had hurt my leg and didn’t want me to even walk the short distance to the repair facility. I have already shared my positive experience with family and friends when they need to rent a loaner.
May 24 · barbara mizrahiThis is a very poor location due to the management who is in place. I will be very specific to describe how a manager obviously got some serious attitude nevertheless does not know his inventory who was very unpleasant zero service credibility and the worst of all super attitude will try to take me to different location in order to find a vehicle I needed I scheduled ahead of time a rental once approaching the receiving time the manager Jerome or Joel something like this start making all sorts of excuses he doesn’t have a small car is that only large car and all of those cars are already been reserved and now he has to to look around to see where can you find another one and it’s probably not gonna be on time And if I would like to go with him to a different location to find a vehicle this is not a service do not go to this location nor go to enterprise rental vehicle I expressively making sure that people will provide full service or just don’t deal in the service world Goodbye.
July 22 · joseph cappucciHad a great experience at Enterprise thanks to Roxanne. She was friendly, efficient, and made the whole process smooth from start to finish. It’s always nice when someone genuinely cares about helping you out!! She made renting a car feel easy, and I’ll definitely be back next time I need one. Thank you Roxanne
May 21 · Ara Hairabedian
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