Enterprise Rent-A-Car

- 16130 State St, South Holland, IL 60473

Introduction / Overview

For residents and businesses in the South Holland area of Illinois, Enterprise Rent-A-Car at 16130 State Street offers a reliable and locally-focused solution for all your vehicle needs. This neighborhood branch serves as a crucial hub for personal and commercial mobility, whether you are dealing with a car in the repair shop, planning a family trip out of the city, or simply need a temporary vehicle upgrade. The South Holland Enterprise is more than just a car lot; it's a dedicated service point within the community.

A key highlight of this location is its distinction as a **women-owned business**, which adds a valuable dimension to the local service economy. This commitment to diversity and community is often reflected in the personalized attention provided by the staff, who are typically praised for being knowledgeable, friendly, and highly accommodating. Customer experiences often reflect a "phenomenal" level of service, with team members like Joya, Shea, and Billy being specifically recognized for their top-quality help, including ensuring the correct vehicle selection and even providing convenient pick-up and drop-off service from home. This level of dedication can make a significant difference in an otherwise routine or potentially stressful situation.

However, as with any high-demand service, it is essential for local Illinois users to be aware of the full range of experiences. While many find the service outstanding, other feedback indicates occasional issues with perceived unprofessionalism and vehicle availability, sometimes suggesting a lack of transparency regarding the inventory on site. Customers have reported being told no cars are available even when some vehicles appear to be present. We encourage all prospective renters to book well in advance, confirm vehicle availability close to the pick-up time, and maintain open communication with the staff to ensure a positive, smooth experience.

Location and Accessibility

The Enterprise Rent-A-Car branch is conveniently situated in South Holland, Illinois, making it a highly accessible choice for customers across the South Suburbs of Chicago and beyond. Its location right on State Street provides straightforward access from major roadways, eliminating the need to travel to a busy airport terminal for a rental.

The physical address for the branch is:

16130 State St, South Holland, IL 60473, USA

This non-airport location is specifically beneficial for those needing a local, everyday rental, such as a replacement vehicle. Standard business hours typically run from 8:00 AM to 6:00 PM on weekdays, with shorter hours on Saturday (often 8:00 AM to 12:00 PM) and Sunday (typically 9:00 AM to 1:00 PM). It is highly recommended to verify these hours directly with the branch to coordinate your pick-up and drop-off times accurately.

Understanding the local community’s needs for universal access, the branch also provides necessary accommodations:

• Wheelchair Accessible Entrance: Ensures all customers can enter and exit the facility with ease.
• Wheelchair Accessible Parking Lot: Dedicated parking spaces are available to comply with accessibility standards.

The availability of the complimentary Enterprise **Pick-Up Service** at this neighborhood location during normal business hours is a significant advantage, allowing customers to arrange transportation from their home or nearby location directly to the rental office, further simplifying the start of their rental process.

Services Offered

The Enterprise Rent-A-Car in South Holland is a full-service mobility provider, offering a comprehensive fleet and a range of flexible services tailored to the needs of the Illinois market.

• Complete Vehicle Fleet: Customers can choose from a wide selection of vehicles, typically ranging from affordable small and economy cars to spacious SUVs, mid-size and full-size sedans, trucks, and luxury options.
• Van Rental Agency: As a recognized van rental agency, they offer minivans and large passenger vans, perfect for accommodating large families, sports teams, or commercial transport needs.
• Complimentary Local Pick-Up Service: A highly praised feature where staff can pick up customers from their home or office and bring them to the branch to complete the paperwork and start the rental (available at non-airport locations during business hours).
• Long-Term Rentals: Offering flexible and affordable options for extended rental periods, ideal for customers whose personal vehicle is in long-term repair or body shop work.
• Flexible Payment Methods: The location accepts major payment types for convenience, including Credit Cards, Debit Cards, and modern **NFC Mobile Payments** (e.g., Apple Pay, Google Pay).
• One-Way Rental Options: Catering to travel needs that require picking up a vehicle in South Holland and dropping it off at a different Enterprise location, either locally or across the US.
• Damage Waiver and Protection Products: Providing options for a Damage Waiver (DW) and other protection products that renters can purchase to limit their financial liability for loss or damage to the rental vehicle.

Features / Highlights

This South Holland Enterprise location provides several specific features that enhance the rental experience for local users.

• Identifies as Women-Owned: This designation highlights the branch's commitment to diverse business ownership in the Illinois community, giving local consumers an opportunity to support a woman-led enterprise.
• Active Military Discounts: Enterprise proudly offers special, discounted rental rates for both leisure and official travel to active-duty military members, veterans, and government personnel.
• Highly Praised Customer Service Team: Multiple reviews single out specific staff members for being friendly, knowledgeable, and going the extra mile, which transforms a simple transaction into a great customer experience.
• Convenient Home Pick-Up and Drop-Off: The availability of the free local pick-up service, with staff recognized for their promptness, is a significant time-saver and convenience for customers who need a ride to the office.
• Modern and Accessible Facility: Ensuring a welcoming environment for all patrons with both a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot.
• Multiple Payment Options: The ability to pay with Credit Cards, Debit Cards, and NFC mobile payments offers flexibility and a quick, touch-free checkout process.

Contact Information

For scheduling a complimentary pick-up, confirming a reservation, or inquiring about specific car availability, local users in the Illinois area can contact the South Holland branch directly.

Address: 16130 State St, South Holland, IL 60473, USA

Phone: (708) 225-5600

Mobile Phone: +1 708-225-5600

Given the reliance on specific team members for excellent service, a direct call is often the best way to receive the most personalized and up-to-date information regarding your rental needs. Remember to call ahead to arrange the pick-up service, as it must be confirmed with the local office.

What is Worth Choosing Enterprise on State Street?

The Enterprise Rent-A-Car in South Holland is an excellent choice for Illinois customers who prioritize **exceptional, personalized customer service and convenience** over all else. The strong, positive testimonials celebrating the helpfulness and accommodation of the team suggest this branch operates with a genuine commitment to making the rental process easy and affordable. The ability to utilize the **free local pick-up and drop-off service** removes one of the most significant logistical challenges of renting a car, distinguishing this neighborhood location from many others. For active-duty military, veterans, and government personnel, the availability of **Active Military Discounts** makes this a financially smart choice as well.

However, potential renters in the South Holland region should exercise caution and diligence due to the conflicting reports on professionalism and car availability. The best strategy is to be proactive:

• Book your vehicle class and type as far in advance as possible, especially if you require a van or a specific size.
• Call the branch directly to confirm your reservation and the availability of the vehicle one day prior to pick-up.
• If using the pick-up service, confirm the timing and be ready for the team to arrive.

Ultimately, the opportunity to support a **women-owned business** that goes the extra mile with personal service, combined with convenient amenities like wheelchair accessibility and multiple payment options, makes the Enterprise on State Street a strong contender for your next South Holland car rental. By being prepared and communicating clearly, you are more likely to experience the "phenomenal" service that has earned this local team high praise.

Enterprise Rent-A-Car

16130 State St, South Holland, IL 60473, USA