Epoch Health Care LLC.

- 1 Central St Suite 13, Norwood, MA 02062

For many residents across Massachusetts, securing reliable, compassionate, and specialized transportation for medical and personal needs is a critical concern. Epoch Health Care LLC, situated in Norwood, MA, addresses this need directly by operating as a leading Handicapped Transportation Service, Transportation Escort Service, and general Transportation Service. They are a crucial resource for individuals with disabilities, seniors, and those requiring non-emergency medical transport throughout the Commonwealth.

Epoch Health Care is distinguished not only by its comprehensive range of services but also by its foundational business identity. The company proudly Identifies as Black-owned, Identifies as veteran-owned, and Identifies as women-owned, bringing a unique perspective and commitment to service and dignity in the healthcare transportation sector. Their mission is clearly reflected in customer feedback, which consistently praises the high levels of courteousness, kindness, and professionalism demonstrated by their staff, such as "Big Al," "Gregory," and "Ernst."

Customers highlight that the service goes beyond simply providing a ride; it is a "breath of fresh air," offering genuine care that combats the "I couldn't care less about you" attitudes sometimes found in the industry. For instance, one review praises a driver for arriving early despite snow and making an 81-year-old patient "feel at ease and very comfortable" during a transfer. This focus on the patient's emotional and physical comfort, including assisting clients with navigating "Up and Down Steps," underscores their dedication to "bedside to bedside" service, ensuring peace of mind for both the client and their family.

Serving a vital role in the Massachusetts healthcare network, Epoch Health Care ensures that lack of mobility or specialized needs do not prevent residents from reaching essential medical appointments, therapy, or even social engagements. They are an essential, human-centered service for the greater Norwood and Massachusetts community.

Epoch Health Care LLC maintains its central office in the easily accessible town of Norwood, Massachusetts, which serves as an operational hub for its extensive transport services across the region. The specific address is:

1 Central St Suite 13, Norwood, MA 02062, USA

Located in the 02062 ZIP code, the office is situated to efficiently manage a broad service area, ensuring that drivers can be deployed rapidly to meet the Non-Emergency Medical Transportation (NEMT) needs of customers across Southern and Central Massachusetts, including those traveling to major medical centers in Boston. While they are a transportation service and typically provide door-to-door pick-up and drop-off, their central location remains a vital administrative base.

Crucially, the physical office location at 1 Central St offers key accessibility features, demonstrating the company’s dedication to serving all clients and visitors with ease and dignity:

• Wheelchair Accessible Entrance: Ensuring that all individuals, regardless of mobility status, can access the suite for administrative purposes or consultations.
• Wheelchair Accessible Parking Lot: Providing designated, safe, and easily navigable parking for vehicles used for the service and for visitors.

In addition to structural accessibility, the office also provides basic comforts, including a Restroom, enhancing the amenity level for any necessary in-person interactions. This operational transparency and commitment to accessibility are hallmarks of a service designed around patient needs. Furthermore, public data indicates that their transportation services are available 24 hours a day, 7 days a week, 365 days a year, meaning that regardless of the time, Massachusetts residents can rely on Epoch Health Care for their urgent non-emergency transport needs.

Epoch Health Care LLC specializes in a vast array of tailored transportation and complementary support services, all focused on providing dignified and reliable mobility for individuals with various health and physical needs throughout Massachusetts.

• Non-Emergency Medical Transportation (NEMT):
  • Doctor Appointments, Doctor Visits, and Medical Appointments.
  • Specialized treatments like Dialysis Appointments and Cancer Care transports.
  • Transportation For Those With Disabilities, including Special Education Transportation.
  • Hospital to Residence, Residence to Hospital Appointment, and Facility Transfers.
• Specialized Mobility Solutions:
  • Wheelchair Transportation utilizing properly equipped vans with lifts.
  • Stretcher Transportation and full Ambulance Transportation capabilities.
  • Bariatric Transportation, featuring large transport vehicles for patient safety and dignity.
  • Assistance with Up and Down Steps for a true door-to-door experience.
• Comprehensive Escort and Care Support:
  • Transportation Escort Service and Companions for Rides and Doctors Appointments for monitoring and peace of mind.
  • Door Services, ensuring clients are safely secured into and out of their destination.
  • Support for complex needs such as Hospice Care and Stroke Rehabilitation appointments.
• Personal and Logistical Support:
  • Care Coordination and Family Support.
  • Home Health Services and Meal Planning consultation.
  • Local Transportation and Long Distance Transportation across Massachusetts and the Northeast.
  • Personal Care assistance as needed during the transport process.

The unique features and highlights of Epoch Health Care LLC set it apart as a preferred non-emergency medical and handicapped transportation provider in Massachusetts:

• Triple-Certified Business Identity: The company proudly identifies as Black-owned, veteran-owned, and women-owned, reflecting a diverse and deeply committed leadership team dedicated to service and professionalism.
• Unwavering Compassion and Kindness: Customer testimonials repeatedly highlight the "very courteous and kind" nature of the drivers, noting they "genuinely care" and offer a "breath of fresh air" from typical indifferent service, making patients feel "at ease and very comfortable."
• 24/7/365 Service Availability: The provision of transport services around the clock, every day of the year, is an essential feature for medical transportation, ensuring that appointments, transfers, and emergencies (that do not require an ambulance) can be accommodated anytime.
• Full-Spectrum Mobility Fleet: The capacity to handle a wide range of patient needs, including specialized Wheelchair Transportation, Stretcher Transportation, and dignified Bariatric Transportation, ensures that virtually all non-ambulatory needs are met.
• Door-to-Door, Bedside-to-Bedside Service: Epoch Health Care goes the extra mile by providing "Door Services" and assistance with "Up and Down Steps," ensuring the physical transition from residence to vehicle and back is as safe and stress-free as possible.
• Highly Professional and Punctual Service: As noted by customers, drivers like Ernst arrive "early and keeping our schedule," an essential factor for timely medical appointments in the often-congested Massachusetts travel environment.
• Advanced Technology: The company utilizes cutting-edge communication and Global Positioning Satellite (GPS) tracking technology in their vehicles, allowing for efficient dispatch and the ability for families and caretakers to precisely track a loved one's location at all times, providing invaluable peace of mind.

To arrange Non-Emergency Medical Transportation, inquire about specific services, or discuss a transportation plan for a loved one in Massachusetts, please use the following contact details for Epoch Health Care LLC:

• Address: 1 Central St Suite 13, Norwood, MA 02062, USA
• Phone: (781) 349-6163
• Mobile Phone (for confirmation): +1 781-349-6163

Given the 24/7 nature of their service, contacting them directly by phone is the most efficient method to discuss immediate or scheduled transportation needs, especially for complex or specialized requirements like Stretcher or Bariatric Transportation. The team of professional representatives is available around the clock to assist Massachusetts families with essential care coordination and transport logistics.

For Massachusetts residents needing handicapped or non-emergency medical transportation, choosing Epoch Health Care LLC is an investment in dignity, reliability, and unparalleled human kindness. What truly makes this Norwood-based company worth choosing is their patient-first philosophy, which elevates them above standard transport services. In an industry where indifference is often prevalent, Epoch Health Care stands out by providing drivers who "genuinely care," a crucial factor when transporting vulnerable individuals. The testimonials speak volumes, describing a service that made an elderly mother feel "at ease" and provided "caring kindness" to a long-time disabled client.

Beyond the compassionate human element, their operational capabilities are exceptional. The 24/7/365 availability is non-negotiable for medical transport, ensuring that Dialysis Appointments or urgent facility transfers can be executed regardless of the time or day, even in challenging New England weather, as evidenced by a driver arriving early despite snow. The robust, specialized fleet, including Wheelchair, Stretcher, and Bariatric Transportation, confirms they have the right equipment and training for almost any non-ambulatory need, including assistance with steps. Finally, the company's proud identity as a Black-owned, veteran-owned, and women-owned business reinforces its core values of service, excellence, and community commitment. For families seeking reliable logistics married with genuine care and professionalism across Massachusetts, Epoch Health Care LLC offers the gold standard.

Epoch Health Care LLC.

1 Central St Suite 13, Norwood, MA 02062, USA