Hertz Car Rental - Altoona - Pleasant Valley Blvd Hle Introduce
Introduction / Overview
For residents and visitors in the Altoona, Pennsylvania, area seeking reliable transportation, the Hertz Car Rental - Altoona - Pleasant Valley Blvd Hle location offers a local, non-airport option for vehicle rentals. Known nationally as a major car rental provider, this specific location operates as a 'Hertz Local Edition' (HLE), which is designed to serve neighborhood customers for their everyday, leisure, or replacement rental needs, providing an alternative to the typically busy airport counters. As an HLE location, it focuses on offering the same quality service and vehicle selection you would expect from the Hertz brand, right in your local community. It operates as a dedicated car rental agency, providing vehicles for various durations and purposes. Customers frequently seek out this location for short-term rentals, extended business trips, or temporary vehicle replacement when their personal car is in the shop.
Location and Accessibility
Conveniently situated for easy access by local Pennsylvanians, the Hertz location is found at:
- Address: 3121 Pleasant Valley Blvd Suite 100, Altoona, PA 16602, USA
Its placement on Pleasant Valley Boulevard makes it a straightforward destination within the Altoona area, typically allowing for quick pick-up and drop-off without the potential complications of navigating a major airport hub. A notable feature of this location is its commitment to accessibility, which is important for serving all members of the community.
The agency offers the following specific accessibility features for the convenience of its patrons:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Before visiting, it is always recommended to confirm their operating hours and any required documentation for your specific rental, which can often vary by location and time of year.
Services Offered
As a full-service car rental agency, Hertz Car Rental - Altoona - Pleasant Valley Blvd Hle provides a range of services centered around vehicle hire. Being an HLE, it specializes in serving the local community with diverse options:
- Onsite vehicle services, including reservations and rental processing.
- Rental options for daily, weekly, or extended-term needs.
- A variety of vehicle classes are typically available, which can include Large Sedans (like the Chevrolet Malibu or similar), Small SUVs (like the Nissan Rogue or similar), and often a 'Manager's Special' for value-focused renters, subject to local fleet availability.
- Acceptance of multiple payment methods, including major Credit Cards and Debit Cards (note: specific debit card policies can be restrictive and should be confirmed in advance).
- One-way rental capabilities (intercity fees may apply).
- Provision of supplemental rental protection options, such as Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), and Personal Accident Insurance (PAI), though these are always optional and the renter should review their existing coverage.
Features / Highlights
This Hertz location distinguishes itself with several key features and corporate highlights designed to enhance the rental experience for Altoona customers:
- Active Military Discounts: The branch offers discounts specifically for active military personnel, which is a valuable feature for service members in the Pennsylvania region.
- Hertz Local Edition (HLE) Benefits: Operating as an HLE location typically provides benefits such as more competitive leisure rates and often includes unlimited mileage on most rentals, making it ideal for road trips or extended local use.
- Customer Pick-up Service: Many Hertz Local Edition locations offer customer pickup and drop-off services within a certain radius, a significant convenience not offered at airport locations (availability should be confirmed with the Altoona branch).
- Insurance Direct Billing: For customers renting due to vehicle repairs or an accident, HLEs often offer special accident rental rates and can facilitate direct billing to insurance companies or dealerships, helping to reduce stress during a difficult time.
- Accessibility: The provision of wheelchair-accessible entrances and parking lots demonstrates a focus on accommodating all customers.
Contact Information
For current vehicle availability, specific rental requirements, or to make a booking, customers in Pennsylvania can use the following contact details:
- Address: 3121 Pleasant Valley Blvd Suite 100, Altoona, PA 16602, USA
- Phone: (814) 944-3591
- Mobile Phone: +1 814-944-3591
It is crucial for renters to confirm the full list of required documentation before arrival, as local policies can be specific. For instance, some local car rental locations, including certain national brand off-airport sites, may have strict requirements regarding proof of full coverage insurance (declarations page), proof of residency, and methods of payment, especially when using a debit card, or if the customer is under a certain age. Calling ahead to confirm all necessary paperwork is the best way to ensure a smooth and timely pick-up.
What is Worth Choosing
Choosing the Hertz Local Edition on Pleasant Valley Boulevard is worth considering for Pennsylvanians who value neighborhood convenience and the resources of a large national brand. The HLE model is specifically tailored for local users, offering a less hectic experience than airport rentals. The availability of vehicles like sedans and SUVs makes it suitable for diverse local needs, whether you are running errands, taking a weekend trip across the state, or simply need a temporary car while yours is being repaired.
The transparent highlight of active military discounts shows a commitment to providing value to specific community members. Furthermore, the offered accessibility features ensure that the service is available to a wider population. However, customers should take note of publicly available customer feedback, which occasionally raises concerns about specific local procedural requirements—such as requests for insurance declarations pages and the need to email documents—and strict adherence to closing times. By confirming all required documents and understanding the terms *before* arriving, local customers can proactively mitigate any potential friction points, ensuring they get on the road with minimal hassle. In summary, this Altoona Hertz branch provides a locally convenient car rental solution backed by a major company, but a proactive approach to their specific local policies is the key to a positive rental experience.
Hertz Car Rental - Altoona - Pleasant Valley Blvd Hle Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Altoona - Pleasant Valley Blvd Hle Photos





Hertz Car Rental - Altoona - Pleasant Valley Blvd Hle Location
Hertz Car Rental - Altoona - Pleasant Valley Blvd Hle
3121 Pleasant Valley Blvd Suite 100, Altoona, PA 16602, USA
Hertz Car Rental - Altoona - Pleasant Valley Blvd Hle Reviews
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★ 5★ 4★ 3★ 2★ 1Such a hassle - don't waste your time here. Go up the street to Enterprise. You may pay a little more, but you'll be treated better.They don't tell you on the main Hertz site that that particular Altoona location wants your declarations page from your insurance and be fully covered. Wants to see all the authorized drivers, even though I was the only one renting/driving the vehicle. I've never had to show that, nor my insurance card, but they wanted everything. AND they want you to email it to them.The agent was more worried about doing something wrong and getting fired. He couldn't care less that we were thinking about canceling if we couldn't get the exact paperwork he was looking for. Also, I had to make sure I was back well before closing, because he stated he wouldn't be able to stay a minute longer due to no overtime allowed and I would be charged for an extra day.The condition of the car was less than ideal. Every little paint chip had to be noted. I probably returned it cleaner than what I picked it up in. Looked like the outside was just hosed off and the inside was dirty - crumbs, dust, smears. But the agent made sure I was aware if I brought it back dirty, I would most likely be getting charged for it.I usually take 1-2 star ratings with a grain of salt, but these are valid.Never again, renter beware!
September 18 · Dawn CrawfordDo not rent from these jokers not only did they not have my reservation in their system which I made through their website, they also do not disclose which locations require full coverage insurance anywhere on their website so when I arrived to pickup my vehicle they not only did not have me in the system but wouldn’t even let me rent from there even if you but their insurance for your car. Save your time and money and go somewhere else
June 13 · ZombieThey had no flights for two days but would not let me transfer the car to the nearest airport. Also had zero options to get from one to the other. They charge you for everything they can but have the worst customer service when they fall short
March 27 · Clarence JeffcoatNEVER used these guys because of the reviews and what other told me, but I went ahead and still reserved a car and I got an email about insurance and simply because I’m not the primary insurance holder they refuse me even thou it was me and my wife sharing the policy. I guess all the 1star reviews are for a reason. This is ridiculous but thanks to this I took my business to enterprise and haven’t had a problem since. I love them and they are very nice people so if you’re reading this just go to enterprise you won’t regret it!
May 01 · Supa SpitIf I could give this place 0 stars I would. Hertz was so unhelpful, I was going to my brothers wedding in Florida and needed a rental van. I called days before to make sure I had everything I needed to get said rental. Never once was I told a credit check would occur on my debit card. My debit and credit card were both declined for a reason I have no idea why. I was told to call equifax because there was nothing more they could do for me. I offered any other alternative, including putting down cash, they declined me all together and turned me away. After scrambling for hours I found another car rental agency and was able to see MY ONLY BROTHER get married. I will not ever rent a car from here and would advise anyone DO NOT rent a car here. Enterprise was much more helpful and needed way less than Hertz.
March 22 · Hannah Kinsey
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