Enterprise Rent-A-Car Introduce
For residents across Central Pennsylvania, particularly those in the Altoona and Blair County area, Enterprise Rent-A-Car at 412 Aldrich Ave serves as a key access point for reliable personal and commercial transportation. As a globally recognized leader in the car rental industry, this location brings a vast fleet and comprehensive service standards right to the local community. It operates as both a traditional Car Rental Agency and a specialized Van Rental Agency, ensuring that whether you need a compact sedan for a weekend trip to Pittsburgh or a 15-passenger van for a group outing to the State College area, your needs can be met.
Beyond the convenience of a large fleet, this particular branch offers notable community-focused characteristics. Importantly, it identifies as a women-owned business, which is a significant factor for local patrons who value supporting diverse ownership in Pennsylvania. Furthermore, the commitment to the community is underscored by their offering of active military discounts, a major benefit given the region's strong support for service members and the proximity to various military installations and veteran communities across the state.
While the Enterprise brand is synonymous with quality, prospective renters should be mindful of the local service dynamics that can occasionally lead to issues. Customer feedback, even for a respected brand, sometimes highlights communication challenges, such as reservations being misplaced or details like phone numbers and email receipts not being utilized effectively. One critical account details a customer being left stranded due to a reservation mix-up, emphasizing the paramount importance of double-checking all reservation details—especially the confirmation number and contact information—well in advance of your scheduled pick-up, to ensure a seamless experience, particularly when traveling a long distance for a vital event like a wedding. Always ask the representative to verbally confirm the reservation status before traveling to the location.
The branch’s focus on the 'home city' rental market—serving customers who need a replacement vehicle due to repairs or an accident—is one of its foundational strengths, providing essential mobility to individuals whose primary vehicle is out of commission. This is particularly valuable in a region where personal vehicle reliance is high.
The Enterprise Rent-A-Car branch is centrally located in Altoona, PA, making it a highly convenient option for residents across Blair County and travelers utilizing the local infrastructure.
The exact address is: 412 Aldrich Ave, Altoona, PA 16602, USA.
Aldrich Avenue is readily accessible from the major roads connecting Altoona, ensuring a quick journey whether you are coming from nearby Hollidaysburg, Duncansville, or the broader Central Pennsylvania region via US Route 220 or Interstate 99. The operational hours are structured to accommodate both early-morning pickups and late-afternoon returns, which is crucial for busy Pennsylvania commuters and those traveling for business.
- Monday - Friday: 7:30 AM – 6:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Sunday: 9:00 AM – 12:00 PM
These weekend hours are a distinct advantage for customers needing to pick up or return a vehicle without taking time off work. Accessibility for all patrons is also a priority at this location, demonstrated by the following features:
- Wheelchair accessible entrance: Providing smooth and unhindered access into the office.
- Wheelchair accessible parking lot: Offering convenient, designated parking spots.
The Enterprise branch in Altoona provides a comprehensive suite of rental and related services, designed to meet the diverse transportation needs of the Central Pennsylvania market.
- Extensive Car Rental Fleet: Offering a wide variety of vehicles ranging from fuel-efficient economy and compact cars, mid-size and full-size sedans, and SUVs, to specialty vehicles like luxury cars and AWD/4x4s suitable for Pennsylvania's diverse weather conditions.
- Dedicated Van Rental Service: Specializing in minivans, 10-passenger vans, and 15-passenger vans, this service is invaluable for group travel, university events, or large family outings across the state.
- Debit Card Payment Acceptance: This non-airport location generally accepts debit cards as a form of payment. However, it is essential for customers to note that specific requirements apply, which can include a higher security deposit hold than with a credit card, and presenting additional documents such as utility bills or a recent paycheck stub to verify identity and residency. Renters must contact the Altoona branch directly to confirm their exact debit card policy and deposit amount prior to booking.
- Insurance Rental Assistance: Enterprise is widely known for its "We'll Pick You Up" service and directly working with insurance companies, making the process of securing a replacement vehicle after an accident or breakdown as straightforward as possible.
- Flexible Payment Options: Customers can pay using major Credit Cards, Debit Cards, and modern NFC mobile payment systems, offering convenience and security at the counter.
- Truck Rental Access: While this location is primarily a car and van agency, it is part of the Enterprise network, which includes dedicated commercial truck rental services for moving or large cargo hauling, often locatable nearby.
This specific Enterprise location distinguishes itself from competitors through both its service offerings and its identity.
- Women-Owned Business: Proudly identifying as a women-owned business, offering local Pennsylvania users a choice to support a diverse business when selecting a rental provider.
- Active Military Discounts: Providing specific and valuable discounts for active military personnel, recognizing and supporting the service of individuals and families in the armed forces throughout the state.
- Focus on 'Home City' Rentals: The core specialty of providing replacement vehicles for customers whose cars are in the repair shop, which translates to a greater understanding of the customer's urgent, local mobility needs.
- High Standard of Customer Service (Brand-Wide): The Enterprise brand often ranks highly in overall customer satisfaction, providing a generally reliable and high-quality rental experience supported by professional staff.
- Convenient Weekend and Extended Hours: Operating with hours on both Saturday and Sunday until noon, the Altoona branch provides necessary flexibility that many smaller local agencies do not offer.
- Modern Payment Acceptance: Facilitating quick and touchless payment transactions through the use of NFC mobile payment technology.
For current availability, reservation confirmation, or specific policy inquiries (especially regarding debit card usage and deposit amounts), Pennsylvania users are encouraged to contact the Altoona branch directly.
Enterprise Rent-A-Car
Address: 412 Aldrich Ave, Altoona, PA 16602, USA
Phone: (814) 942-7000
Mobile Phone: +1 814-942-7000
Standard operating hours are Monday-Friday 7:30 AM to 6:00 PM, Saturday 8:00 AM to 12:00 PM, and Sunday 9:00 AM to 12:00 PM.
Choosing the Enterprise Rent-A-Car in Altoona is worth it for the blend of a reputable national brand's fleet and the personalized, community-minded features of this specific location. For Pennsylvania residents, especially those in the military or those prioritizing support for women-owned businesses, the distinct highlights are a clear draw. The expansive fleet, which includes specialty vans for group transportation, solidifies its position as a highly capable provider for both personal and small commercial needs.
The value proposition is highest for individuals requiring a quick, local replacement vehicle, where the Enterprise system excels at liaising with insurance companies and providing a smooth hand-off. The acceptance of debit cards broadens accessibility, a vital feature for customers who may not have a major credit card. However, this flexibility requires the renter to take extra proactive steps: always call the local number provided, (814) 942-7000, to confirm all personal documentation, deposit funds, and reservation details. This precautionary measure is key to ensuring the reliable experience expected from a leading rental agency and avoiding the frustration of unexpected changes or communication gaps mentioned in some customer reports. For guaranteed mobility and peace of mind in Central PA, Enterprise at 412 Aldrich Ave remains a strong, well-resourced choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
412 Aldrich Ave, Altoona, PA 16602, USA
Enterprise Rent-A-Car Reviews
pickupdrivephonedebit cardmorningSUVmanagementmoneyvaninsurance company
★ 5★ 4★ 3★ 2★ 1Made a reservation and clearly included my phone number, drove an hour here and they told me they have nothing for me and i did not include a phone number. They are absolute liars and did not care one bit about leaving me stranded when i need to get to a wedding. Wont ever use this company again
October 17 · NoNot repeating my self.its good to rent a car.it would be nice if they send a receipt or a copy of it to email why ask for email if they don't use it to send a copy of the receipt.
October 05 · Lisa BrazileI've never had a faster experience renting a car
June 25 · Mark PfisterFor the last few years I've had nothing but excellent experiences renting vehicles from this location. Friendly and fast customer service accompanied by clean and reliable cars has made every rental a breeze!
September 24 · David MorganEnterprise was to pick us and it did not happen. No one called us. We called and got a rental confirmation. This time we were told to come to Altoona by 6 PM. We had no vehicle. Eventually we found out through the dealership that that Enterprise office had no vehicles. So we were misled and we are still upset. Why should we rent a car from Enterprise? Also the following day Enterprise gave us a Kia. It lurched to the right until we found a switch to turn that system off.
October 09 · Janice Sevre-Duszynska
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