Hertz Car Rental - Ben Epps Airport Introduce
For travelers flying into or residents of the Athens-Clarke County area needing reliable transportation, the Hertz Car Rental located directly at Ben Epps Airport (AHN) offers an essential and highly convenient service. As a dedicated Car Rental Agency, this on-site location streamlines the transition from air travel to road travel, making it the most efficient choice for visitors and a practical option for local users requiring a temporary vehicle. Situated right where you land, the Athens Ben Epps Airport Hertz counter is known for delivering the quick, professional service that the global brand represents.
The operational advantage of choosing this airport location is clear: it eliminates the need for shuttle buses or taxi rides to off-site rental facilities. Customers have consistently highlighted the smooth, time-saving process. One recent customer review praised the experience, noting that after completing most of the rental steps online, the "vehicle was at the airport to pick up quick sign of the paperwork exchange of keys and out the door." This efficient, "very easy and efficient" process is a major draw for busy travelers, whether coming to Athens for a game at the University of Georgia, a business trip, or a visit with family.
The Ben Epps Airport branch is not only focused on speed but also on quality customer service. In fact, local feedback specifically commends the personnel. Another customer shared a positive experience, stating that staff members "Richard and Courtney helped me exchange a vehicle at this location," describing them as "very friendly and professional" and providing "Wonderful customer service!" This indicates a strong, helpful presence at the counter, ensuring that even when unexpected vehicle changes are necessary, the process remains positive and focused on the renter's satisfaction. This combination of efficiency and friendly, professional staff makes Hertz at AHN a reliable choice for the Georgia community.
Furthermore, this location is dedicated to serving the entire community by integrating multiple modern conveniences and inclusive features. From accepting diverse payment methods, including the fast and secure NFC mobile payments, to offering crucial benefits like Active Military Discounts, the Hertz branch strives to provide a welcoming and accommodating rental experience. Its location directly on airport property also guarantees readily available on-site parking for both rental vehicles and customer-owned cars during the rental process, which is a major convenience in an airport setting.
The Hertz Car Rental facility enjoys a prime location for both air travelers and Athens residents at the Ben Epps Airport. Its placement offers maximum convenience, eliminating travel time from the airport terminal to a separate car rental lot.
The full street address for this essential Athens, Georgia, location is:
- 1020 Ben Epps Dr, Athens, GA 30605, USA
As an on-site service, customers can walk directly from baggage claim to the Hertz counter located within the terminal building. The ease of finding the desk and the proximity to the vehicle fleet contribute significantly to the overall quick turnover time experienced by renters.
For members of the community who require additional support, the location features strong accessibility commitments:
- Wheelchair accessible entrance, ensuring smooth entry into the terminal and rental area.
- Wheelchair accessible parking lot, providing convenient and dedicated spaces.
Operating hours are structured to align with typical flight schedules at Ben Epps Airport, providing service throughout the week:
- Monday - Friday: 8:00 AM – 5:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
Local customers and inbound travelers should verify these hours, particularly on Saturdays, and plan their returns accordingly, as Sunday operations are currently closed.
Hertz at Ben Epps Airport provides a comprehensive array of services tailored to meet the dynamic needs of the Georgia traveler and local residents:
- Onsite Rental Services: As a full Car Rental Agency operating directly within the Ben Epps Airport (AHN) terminal, all aspects of the rental transaction—from paperwork and key exchange to vehicle pick-up—are handled efficiently on-site.
- Wide Vehicle Selection: The fleet typically includes various classes of vehicles, such as economy and compact cars (like the popular Ford Focus or Mazda 3) for efficient, budget-friendly trips, to full-size sedans and SUVs (like the Chevrolet Malibu or Equinox) for comfort and cargo space.
- Streamlined Online Check-in: Customers can expedite the process significantly by completing most of the necessary documentation online prior to arrival, transforming the counter interaction into a quick key-exchange process.
- Diverse Payment Acceptance: Facilitates easy transactions by accepting a wide range of payment methods:
- Credit cards
- Debit cards (acceptance subject to standard policy terms)
- NFC mobile payments (e.g., Apple Pay, Google Pay) for secure and rapid tap-to-pay transactions.
- Reservations and Customer Support: Provides services for booking, modifying, or cancelling reservations, backed by a team praised for friendly and professional customer assistance, especially when handling vehicle exchanges.
The Hertz Ben Epps Airport location distinguishes itself with several key features and highlights that enhance its appeal to the Georgia market:
- Active Military Discounts: A significant highlight is the availability of discounts for active military personnel and veterans. This offering provides essential savings, often up to 25% off base rates, demonstrating the company's commitment to supporting the military community in Georgia.
- Onsite Airport Convenience: Being the only or primary car rental service located *on* the airport grounds (AHN) is a major advantage, drastically cutting down on overall travel time for arriving passengers.
- Exceptional Customer Service: Demonstrated by positive local customer reviews, the professional and friendly approach of the on-site team ensures high satisfaction, especially when dealing with unforeseen circumstances like vehicle exchanges.
- Modern Payment Technology: The acceptance of NFC mobile payments—a touchless and modern payment option—provides an extra layer of speed and security at the counter.
- Guaranteed On-Site Parking: Customers benefit from dedicated on-site parking for both rental fleet and personal vehicles, offering security and convenience that neighborhood locations may lack.
To connect with the Hertz Car Rental team at Ben Epps Airport, local users and travelers can use the following contact details:
- Address: 1020 Ben Epps Dr, Athens, GA 30605, USA
- Phone: (706) 543-5984
- Mobile Phone: +1 706-543-5984
The Hertz Car Rental at 1020 Ben Epps Drive is unequivocally the top choice for convenience for anyone arriving at the Athens Ben Epps Airport (AHN) or any local user prioritizing speed and efficiency. The benefit of "onsite services" cannot be overstated, as it transforms the rental process into a seamless experience. Customers can land, retrieve their luggage, sign a minimal amount of paperwork due to online pre-check-in, and be "out the door to get into the car" within minutes. This swift turnover is the single most compelling reason to choose this location, a fact reinforced by excellent customer testimonials about the speed and efficiency of both pickup and return.
Furthermore, the quality of the on-site customer assistance, praised in customer reviews for being "friendly and professional," assures renters that they will be well-supported even if their plans change or a vehicle issue arises. This local touch, combined with the reliability of a major brand, provides a great sense of security to the renter. The availability of Active Military Discounts is a valuable, budget-saving feature for Georgia's military families and veterans, making Hertz a clear preference for this community. The modern payment options, including NFC mobile payment, further streamline the transaction, reflecting a commitment to current technology.
For local residents who may only be renting for a few days, the dedicated on-site parking at the airport adds a layer of safety and convenience for leaving your personal vehicle. The location's overall accessibility, with dedicated entrances and parking for wheelchairs, also ensures that all members of the Georgia community can access their services with ease. When considering where to rent a car in the Athens area, particularly for trips originating from the airport, the Hertz Ben Epps Airport branch is highly recommended for its exceptional blend of accessibility, efficiency, customer service, and valuable community discounts.
Hertz Car Rental - Ben Epps Airport Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Hertz Car Rental - Ben Epps Airport Photos






Hertz Car Rental - Ben Epps Airport Location
Hertz Car Rental - Ben Epps Airport
1020 Ben Epps Dr, Athens, GA 30605, USA
Hertz Car Rental - Ben Epps Airport Reviews
deskexchange
★ 5★ 4★ 3★ 2★ 1Hertz made for an easy rental. Did most of the rental Online vehicle was at the airport to pick up quick sign of the paperwork exchange of keys and out the door to get into the car. Returning the vehicle was along the same lines.. maid rental of the car very easy and efficient. Will use again
August 23 · Eric VowellRichard and Courtney helped me exchange a vehicle at this location. They were both very friendly and professional. Wonderful customer service!
July 21 · cindy mccauleyThe front desk service was extremely poor. Before renting, we asked what cars were available for renting right now, and the staff mentioned a Camry and a Nissan. We said we preferred the Camry. However, in the end, she brought out the keys to a Nissan. When I asked if we could switch to the Camry, she said, “We don’t have any Camrys right now.” but the fact is there are more than 5 Camry outside.
April 17 · Xier ShenHorrible experience with this location. Delivered a car above the price we agreed on and then took over a week to get a refund since I did rent their car. Beware of the bait and switch.
March 04 · Deborah JacksonThese guys are awesome! I always have a great experience with them. Much better than the Hertz back home.
January 06 · Ryan Hall
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