Enterprise Rent-A-Car Introduce
For residents and visitors in the Barrow County area of Georgia, Enterprise Rent-A-Car in Winder stands as a central, reliable source for all vehicle rental needs. Enterprise is widely known across the state and the nation for its comprehensive fleet and customer-centric approach, which often includes a neighborhood-friendly philosophy. This local branch offers a vital service, whether you need a replacement vehicle while your own is in the shop, a minivan for a family vacation, or a durable car for business travel across the Peach State. Conveniently located off a main thoroughfare, the Winder office aims to combine the resources of a major national brand with the personalized service of a local establishment.
An important point of pride for this specific location is its status as a business that identifies as women-owned. This detail highlights a commitment to diversity in business leadership and operations, resonating with customers who prefer to support diverse enterprises within their community. Furthermore, Enterprise has a long-standing history of supporting the military community, which is reflected in the dedicated services offered at this Winder location.
The Enterprise Rent-A-Car branch is ideally positioned in the heart of Winder, Georgia, making it a highly convenient option for the local population and those traveling through the eastern part of the Atlanta metropolitan area toward Athens.
Location and Accessibility Details:
Address: 189 W Athens St, Winder, GA 30680, USA
The location’s position on West Athens Street places it on a key route in the city, ensuring easy access from various parts of Winder and nearby towns like Bethlehem, Auburn, and Monroe. This non-airport location is typically a more streamlined experience for local pickups and returns compared to navigating the larger airport facilities.The branch is designed to be fully accessible to all customers, demonstrating a commitment to inclusion:
- Wheelchair accessible entrance: Ensures easy and unhindered entry into the rental office for all patrons.
- Wheelchair accessible parking lot: Provides designated, easy-to-access parking spots for those requiring mobility assistance.
As a full-service car rental agency, this location provides a comprehensive array of vehicle types and conveniences to meet the diverse needs of the Georgia community.
Services Offered:
- Car Rental Agency Services: Providing a complete spectrum of passenger vehicles, including economy cars for cost-effective local travel, full-size sedans, and various sizes of SUVs (Intermediate, Standard, and Premium) for enhanced comfort and capacity. This ensures suitable options for everything from a daily commute to a cross-state road trip.
- Van Rental Agency Services: Catering to group travel and larger family needs with a selection of vans. This often includes minivans (7- and 8-passenger vehicles) and larger passenger vans (such as 12- and 15-passenger models), which are indispensable for team events, church outings, or large family gatherings.
- Flexible Payment Options: The Winder location accepts various modern payment methods for convenience:
- Credit cards
- Debit cards
- NFC mobile payments (e.g., Apple Pay, Google Pay)
The Winder Enterprise location distinguishes itself from competitors through specific business highlights and operational features, making it a particularly attractive choice for certain segments of the local Georgia population.
Features / Highlights:
- Identifies as Women-Owned: Patrons who prioritize supporting women-owned businesses will find this location aligns with their values. This designation speaks to the local ownership structure and commitment to diversity.
- Active Military Discounts: Enterprise offers special rates and benefits to active-duty military members, veterans, and government personnel for both leisure and official travel. This is a significant advantage for Georgia’s large military community, offering a 5% discount off base rates for Government Leisure Travel and specific contracted rates for Official Government Travel.
- Commitment to Customer Flexibility: Reviews indicate a willingness by the local staff to work with customers regarding vehicle assignment, such as one instance where a renter was upgraded to a luxury large SUV when their reserved large SUV was unavailable. This shows a proactive approach to addressing inventory challenges and maintaining customer satisfaction.
- Advanced Payment Technology: The acceptance of NFC mobile payments adds a layer of modern convenience for quick, contactless transactions at the counter.
When deciding on a car rental in the region, the Winder Enterprise Rent-A-Car is a compelling choice due to its community focus and key operational advantages. The availability of military discounts provides concrete savings for a large portion of the Georgia population. Furthermore, the commitment to providing accessible facilities ensures a smoother experience for all customers.
However, potential renters should be highly organized and firm in their dealings, especially regarding financial aspects. The reviews mention issues with delayed deposit returns and a lack of communication after the return of the vehicle, particularly when attempting to contact the office by phone. For a hassle-free rental, customers should:
- Obtain a full, detailed receipt of the final bill and a clear confirmation of the deposit release before leaving the lot.
- Note the name of the staff member who processes the return to facilitate follow-up if a deposit is delayed.
- Consider visiting the branch in person for high-priority inquiries, as phone availability has been an issue for previous customers.
Contact Information
- Address: 189 W Athens St, Winder, GA 30680, USA
- Phone: (770) 586-5001
- Mobile Phone: +1 770-586-5001
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
189 W Athens St, Winder, GA 30680, USA
Enterprise Rent-A-Car Reviews
pick upmanagercallSUVvanteampoliciesinsurance companyinventorybills
★ 5★ 4★ 3★ 2★ 1I received a luxury large suv when the Winder, Georgia did not have a large suv such as a Tahoe that I had reserved. Very friendly young woman in the office.
August 30 · Chuck SMy wife recently rented a car from this location. Never got back deposit or email about the bill. She made several visits about the matter, because they don't answer the phone. She also received a call from David after returning the car, who told her the deposit would be returned. A young female manager that talked to my wife though the matter was funny. Very unprofessional. Never again, taking our business elsewhere. What happened to the professional employees. Young woman was very condescending
August 27 · DarrellDO NOT USE! RENT ELSEWHERE!I rented a vehicle on 11/29 for a move from GA to TX. I returned the vehicle on 12/1 after a very nice and relaxing drive to TX. Weather was gorgeous and sunny the whole trip! See attached pictures.Upon drop off I was told that the car had sustained hail damage and that I would be responsible for paying the repairs. I was obviously baffled and explained that we never even drove through any hail during our drive, not even the slightest bit of bad weather. During pick up we did look the car over with an employee but the roof and hood were not gone over nor was the screen they use to check for this even used, I assume this is due to us not getting hail often in GA. After explaining, the associate asked me to then drive the vehicle to the DFW location for drop off instead with no additional cost to me. Well, that was a lie as I was charged for the extra hour that it took me to get to the 2nd location and drop off the keys. Why am I still charged when I was at my drop off location in time to return the car and YOU requested I take it elsewhere? The car was picked up on 1/2 a tank and I was told to return it at 1/2 a tank, why was I still charged for filling the rest of the tank? Then I get contacted yet again by a manager claiming hail damage to the car to which I explain once again that it in no way could have happened during my rental, no response. I’ve reached out to damage claims as well as the location that gave me the vehicle and both entities told me that the car was closed out with NO damages reported. Why am I being contacted about hail damage then?Upon further research, there seems to be a lot of lawsuit involving false hail damages and charging people thousands for those false damages. STAY AWAY!!To clarify, Winder location was EXCELLENT and did what they could to resolve things for me once contacted!!! My review is based solely on the TEXAS locations but my reservation is linked to Winder so that’s where my review went
December 03 · Shalyn CarltonUp on my first visit everyone was really nice. The car was really clean, but I left my handicap sticker in the car and no one called to let me know. I thought that was wrong. I wanted to rent a car again, a few days later and I needed to be pick up and was told by the assistant manager that they didn’t pick up even though they had picked me up the first time she just straight out lied and when I told her that she said it must’ve been a special occasion. So, I will not be going back to this Enterprise. It’s only the people because I went to another. Enterprise and received better service and I have been a member of Enterprise for years.
July 07 · Barbara HardnettI’d usually give this place a higher rating but not after my last rental. I picked my car up Friday afternoon and it was very quick. Which was awesome. Upon getting in the car the windshield fluid light came on no big deal. Next day I’m getting in the car and the low tire pressure light is on along with service due. I was unable to call the store due to them closing at 1pm and then the branch is closed on Sundays. I had a 3 hour trip the next day and that was the whole point of getting a rental. I put air in the tire hoping it wouldn’t turn back on. I go to leave Sunday morning for my trip and the tire is at 4 psi ON THE GROUND. I put air in it again . I didn’t see a nail or visible punctures so I assume it was a leak. So here Iam about to make a 3 hour drive hoping and praying nothing would happen. I arrived safely but had to pump my tire 2-3 times a day with my own money. I called to let them know on Monday and the young lady wasn’t very helpful she said I could come swap it but I was in a different state so that wasn’t possible. She apologies and said she would make notes on the account. Didn’t seem to be too concerned at all. This didn’t sit well with me so I called later and someone else picked up and I explained. He let me know I could go to a near by store and get a different car. Amazing. I attempted to do that but long story short not successful. I had to wait to get a tire repair at a shop. Frustrated is an understatement. I would expect all cars to be serviced and up to par before they are given to guest. Please do better.
July 16 · Arianna G
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