Hertz Car Rental - Goodyear - West Van Buren Street

- 13530 W Van Buren St, Goodyear, AZ 85338

For residents and businesses across Arizona's rapidly growing West Valley, securing reliable, flexible transportation is key to daily operations and leisure travel. The Hertz Car Rental location at 13530 W Van Buren St in Goodyear, AZ, serves as a central neighborhood option, distinct from the busy airport hubs. This locally-focused Car Rental Agency offers a blend of the reliability and fleet quality of a major national brand, combined with the convenience of a neighborhood location.

Whether you are a local resident needing a temporary replacement vehicle, a family planning a weekend trip to the Grand Canyon, or a small business requiring extra capacity for moving goods, this Hertz branch provides essential solutions. The fleet generally includes popular classes like Compact, Intermediate, Full-Size, SUVs (such as the Chevrolet Equinox or similar), and, importantly, Cargo Van Rental options, catering to a diverse set of needs within the community.

The customer experience at this specific location, like any service provider, can be mixed, and local users should be prepared. While one customer highlights "excellent service," a professional, courteous staff member, and a smooth process with an appreciated vehicle upgrade, another report details significant frustration. Issues cited include last-minute changes to vehicle availability, lengthy wait times despite a confirmed reservation, and confusion regarding payment policies, especially concerning the use of debit cards and associated high security deposits. Customers are strongly encouraged to contact the branch in advance to confirm their specific reservation, payment method eligibility, and required deposit hold amounts to mitigate any potential issues, especially when utilizing discounted or third-party reservation programs like AAA.

The Hertz Car Rental branch is strategically located on West Van Buren Street, making it exceptionally convenient for the Goodyear community and nearby areas like Avondale and Buckeye. Situated away from the airport, it offers an easy-access point for local pick-ups and returns without the added traffic and complexity of a major airport facility.

The official contact and address details are:

Address: 13530 W Van Buren St, Goodyear, AZ 85338, USA

This location demonstrates a commitment to serving all customers by incorporating key accessibility features. These include a clearly marked Wheelchair Accessible Entrance to the facility and a dedicated Wheelchair Accessible Parking Lot, ensuring a straightforward and convenient experience for individuals with mobility needs. The neighborhood setting and direct street access further contribute to the overall ease of use for customers in the West Valley.

The Hertz Goodyear - West Van Buren Street location operates as a full-service car rental center, offering core services and specialized options designed to meet local demand.

• Comprehensive Vehicle Fleet: The primary service is providing a diverse range of vehicles, including fuel-efficient Economy cars (like the Chevrolet Spark or similar), comfortable Sedans (Full-Size like the Chevrolet Malibu or similar), spacious SUVs (like the Chevrolet Tahoe or similar), and Specialty collections.
• Cargo Van Rental: Crucially for small businesses, contractors, or moving needs in the area, the branch specifically offers Cargo Van Rental services, providing necessary utility for commercial or large personal hauling tasks.
• Onsite Services: Customers benefit from streamlined Onsite Services, which means the entire rental transaction, including document processing and vehicle inspection, is handled at the single location for efficiency.
• Diverse Payment Options: The agency accepts a variety of payment methods, including major Credit Cards, Debit Cards (subject to specific rental requirements and deposit holds), and modern NFC Mobile Payments (such as Apple Pay or Google Pay), adding convenience at the counter.
• Debit Card Qualification: When using a debit card, strict requirements apply, including often needing to reserve at least 24 hours in advance, being at least 25 years old, and potentially providing two forms of identification and a proof of return travel ticket. Be aware that the required security deposit hold can be significantly higher—up to $500 or more—than the hold required for a credit card.

Beyond standard vehicle rental, this Hertz branch provides features and discounts that offer extra value to its specific customer base in Arizona.

• Active Military Discounts: The branch honors active and former members of the U.S. Military, their families, and government employees with special rates. Through programs like USAA and official Government/Military CDP numbers, customers can access discounted rates and sometimes additional perks like complimentary membership in Hertz Gold Plus Rewards® for leisure travel.
• Accessibility: The provision of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot underscores the location's dedication to serving all community members, ensuring a smooth start to the rental process for every customer.
• NFC Mobile Payment Acceptance: Accepting NFC Mobile Payments at the counter allows for a quick, tap-and-go payment experience, streamlining the transaction process and appealing to tech-savvy customers.
• AAA Partnership Benefits: As a partner, Hertz offers discounts and added benefits for AAA members, which can include savings up to 10% off base rates, a free additional qualified AAA driver, and a reduced fee on GPS rentals.

To check availability, confirm a reservation, or inquire about specific vehicle types like Cargo Vans, please use the following contact details:

Address: 13530 W Van Buren St, Goodyear, AZ 85338, USA
Phone: (623) 932-4266
Mobile Phone: +1 623-932-4266

The Hertz Car Rental location on West Van Buren Street in Goodyear, AZ, is a commendable choice for West Valley customers seeking a reputable brand experience close to home. Its core strength lies in its convenience as a neighborhood Car Rental Agency, eliminating the need to drive far for a quality vehicle. The confirmed offering of Cargo Van Rental is a significant asset for local businesses and residential projects, providing utility vehicles that are not always available at smaller rental outlets.

For customers with a positive history with Hertz, or those who value the ease of using benefits like Active Military Discounts or AAA perks, this location is highly practical. The reports of professional and courteous staff further indicate the potential for an excellent, service-focused rental transaction.

However, potential users must be vigilant and well-informed, especially regarding complex policies. The difference in treatment for debit card users—including higher deposit holds (potentially $500 or more) and specific ID requirements—is a vital point to clarify before arrival. Similarly, pre-calling to confirm reservation details and vehicle availability is strongly advised, especially given the occasional reports of reservation mishaps or extended waiting periods. By adhering to the stated policies and communicating proactively, Arizona residents can leverage the benefits of this convenient, full-service Hertz location for their transportation needs.

Hertz Car Rental - Goodyear - West Van Buren Street

13530 W Van Buren St, Goodyear, AZ 85338, USA