Enterprise Rent-A-Car

- 13740 W Van Buren St, Goodyear, AZ 85338

For residents and visitors in the West Valley area of the Phoenix metropolitan region, Enterprise Rent-A-Car in Goodyear, Arizona, stands as a key local resource for reliable and diverse transportation solutions. Located conveniently off West Van Buren Street, this branch is an essential stop for anyone needing to rent a vehicle, whether for a quick errand, a long-term business need, or a family road trip across the state’s scenic routes. Recognizing the dynamic needs of the Arizona community, this location offers a broad spectrum of vehicles, ranging from economical sedans perfect for city commutes to spacious vans and SUVs capable of handling a group trip to Sedona or the Grand Canyon.

Enterprise Rent-A-Car is a globally recognized brand built on a foundation of customer service, and the Goodyear location aims to uphold this reputation while focusing on the local community. A unique point of pride for this branch is its identification as a women-owned business, demonstrating a commitment to diversity and community leadership within the Goodyear commercial landscape. While their primary goal is to provide a comprehensive fleet and on-site services, they also strive to offer practical benefits, such as a specialized discount for active military personnel, further embedding themselves as a community-focused provider in the Arizona market.

However, like any high-volume service provider, potential customers should be aware that experiences can vary. While the brand commits to providing on-site services and a reliable fleet, some customer feedback has pointed to occasional challenges with timeliness, internal communication, and inconsistencies in vehicle inspection standards. We recommend approaching any rental transaction with attention to detail and clear communication, as is prudent with all car rental agreements.

Location and Accessibility

The Enterprise Rent-A-Car branch is located in the growing city of Goodyear, making it a central point of service for the surrounding West Valley communities, including Avondale and Buckeye. The specific location is easy to find, situated at:

13740 W Van Buren St, Goodyear, AZ 85338, USA

The branch’s position near West Van Buren Street provides quick access to major roads and residential areas, ensuring that local users can pick up and drop off their vehicles with relative ease. For those driving to the location, the facility provides the convenience of on-site parking.

In keeping with a dedication to serving all community members, the Goodyear branch offers essential accessibility features:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

These features ensure that every customer, regardless of mobility requirements, can manage their rental process with comfort and dignity. The provision of on-site services also means that staff are available to assist customers directly at the location.

Services Offered

As a comprehensive car and van rental agency, the Enterprise branch in Goodyear provides a wide range of services and vehicle options to suit various travel requirements across Arizona and beyond. Key services include:

• Diverse Vehicle Fleet: Offering various car classes from economy, compact, and standard sedans (e.g., Mitsubishi Mirage, Toyota Corolla, Chevrolet Malibu) to full-size SUVs (e.g., Chevrolet Tahoe, Chevrolet Suburban) and even luxury cars.
• Van Rental Agency Services: Specializing in larger passenger vehicles, the branch serves as a van rental agency, with minivans (e.g., Chrysler Pacifica) and potentially 12- and 15-passenger vans available for group or family travel.
• Customer Pick-Up Service: A hallmark of Enterprise, they offer a pick-up service for customers within a local area, which can be an immense convenience for those needing transportation to the rental office.
• Specialized Discounts: The agency offers active military discounts, typically a 5% discount off base rates for Government Leisure Travel, as a gesture of gratitude for service members.
• Multiple Payment Methods: Accepting a variety of modern payment forms for customer flexibility, including Credit cards, Debit cards (subject to certain conditions and deposit requirements), and NFC mobile payments.
• On-Site Services: Full rental transaction and management services are conducted directly at the Goodyear branch, allowing for direct interaction with staff.

Features / Highlights

Beyond the standard rental provisions, the Goodyear Enterprise branch features specific attributes that make it notable within the West Valley:

• Women-Owned Business Status: The branch proudly identifies as women-owned, contributing to local diversity and potentially aligning with the procurement standards of businesses and organizations that prioritize diversity in their vendor selection.
• Community-Focused Discounts: The availability of active military discounts is a significant highlight, offering tangible savings and demonstrating support for the large military and veteran community in Arizona.
• Extensive Fleet for Arizona Travel: The wide range of SUVs and vans available is particularly well-suited for the unique travel demands of Arizona, from navigating monsoon weather to transporting families or gear for outdoor adventures.
• Modern Payment Flexibility: The acceptance of NFC mobile payments, alongside traditional credit and debit cards, offers a modern and convenient transaction experience for customers.

However, potential customers should note that while the services are comprehensive, user reviews reflect a need for greater consistency in execution. One review highlights significant delays, poor communication, and a lack of urgency, resulting in a frustrating experience with an unclean, low-fuel vehicle, and a manager who, in that specific instance, offered little solution. Another review points to inconsistencies in vehicle damage inspection protocols between branches, which caused a customer to be unfairly blamed for pre-existing damage upon return. These incidents serve as a reminder for all renters to be diligent during the initial inspection, regardless of the staff's assurance.

Contact Information

For making a reservation, confirming vehicle availability, or inquiring about pick-up services, the Goodyear Enterprise Rent-A-Car branch can be contacted at:

Address: 13740 W Van Buren St, Goodyear, AZ 85338, USA

Phone: (623) 932-2501

Mobile Phone: +1 623-932-2501

What is Worth Choosing

The Enterprise Rent-A-Car branch in Goodyear is a valuable choice for West Valley residents and visitors primarily due to its combination of a comprehensive fleet, community-focused features, and the convenience of its signature pick-up service. The ability to rent everything from a compact car to a large passenger van from a single, locally accessible location is a major advantage for diverse travel needs across Arizona.

What truly sets this location apart are its commitments to community and accessibility. Identifying as a women-owned business and offering a dedicated active military discount makes this branch a preferred option for those who wish to support local, diverse enterprises or who qualify for military savings. The provision of wheelchair-accessible facilities also ensures that the rental process is inclusive.

However, the critical aspect of choosing this branch is managing expectations around service execution. While the company provides the systems—like the pick-up service and on-site staff—recent customer feedback suggests that operational efficiency can be inconsistent. Customers who choose Enterprise Goodyear for its convenience and value should take proactive steps to ensure a smooth transaction. It is highly recommended to call ahead to confirm shuttle timing, arrive prepared for potential delays, and, most importantly, conduct a thorough, documented inspection (including taking photos) of the vehicle’s condition before driving away, noting all existing dents, scratches, and damage. By being an engaged and detail-oriented customer, you can maximize the benefits of Enterprise's extensive fleet and local presence while mitigating the risks of potential service lapses. For many in the West Valley, the sheer variety of rental vehicles and community-oriented services still makes Enterprise Rent-A-Car in Goodyear a solid and necessary local option.

Enterprise Rent-A-Car

13740 W Van Buren St, Goodyear, AZ 85338, USA