Hertz Car Rental - Hackensack - River Street

- 360 River St, Hackensack, NJ 07601

For residents, commuters, and travelers in Bergen County and Northern New Jersey, finding a reliable, conveniently located car rental service is essential. The Hertz Car Rental branch on River Street in Hackensack, NJ, provides a well-known resource for everything from a quick replacement vehicle to a cargo van for a big move. Situated strategically to serve the busy New Jersey/New York metro area, this location is designed for accessibility and professionalism.

As a local New Jersey facility operating under the globally recognized Hertz brand, this branch maintains a commitment to providing quality vehicles and convenient services. Whether you are navigating a business trip across the state, planning a weekend excursion to the Jersey Shore, or dealing with an unexpected vehicle repair, the Hackensack team is equipped to get you back on the road quickly. They specialize in "on-site services," meaning the entire process—from reservation to pickup and drop-off—is managed right at the facility for maximum efficiency.

Customer feedback on this specific location often highlights the commitment of the management and staff. While occasional issues, such as unexpected vehicle class changes (like a manager's special on an electric vehicle) can occur, the overall sentiment points to exceptional courtesy and proactive assistance. One reviewer noted a "human touch" when staff went out of their way to assist a mother and baby after hours. This blend of international reliability and local, personal consideration is what makes the River Street location a staple for New Jersey renters.

The Hertz Car Rental branch is perfectly positioned in Hackensack to serve a wide swathe of North Jersey, with easy access to major roadways like Route 4, Route 17, and I-80.

The exact address is: 360 River St, Hackensack, NJ 07601, USA.

The River Street location is not far from the center of Hackensack, making it a convenient stop for both residents and business visitors to the area. For those driving their own vehicle, the availability of on-site parking simplifies the logistics of exchanging a personal car for a rental.

Accessibility is a key focus at this branch. The facility is equipped with a wheelchair accessible entrance and dedicated wheelchair accessible parking lot, ensuring that the services are available to all members of the New Jersey community without physical barriers.

For users relying on public transportation, the Hackensack area is served by NJ Transit. Nearby bus stops on routes such as 165, 182, 76, and others, as well as the Pascack Valley Line (PVL) train service, provide options for reaching the general vicinity of River Street, making the location workable for those traveling from other parts of Bergen County or even Manhattan. We recommend confirming the proximity of the closest stop to the 360 River Street address before planning your trip.

As a full-service car rental agency, the Hertz Hackensack location offers a comprehensive range of transportation solutions for both individual and commercial needs in New Jersey.

• Passenger Vehicle Rentals: A standard fleet featuring economy cars, mid-size sedans, SUVs, minivans, and luxury vehicles, suitable for leisure, family trips, or corporate travel.
• Cargo Van Rental: A specialized service offering commercial-grade cargo vans for moving, hauling equipment, or large deliveries, which is a valuable resource for local businesses and residential movers.
• Onsite Services: All rental, pick-up, and drop-off procedures are efficiently handled at the 360 River Street location, providing a streamlined and quick transaction process.
• After-Hours Vehicle Return: While specific after-hours policies should always be confirmed with the branch, most Hertz neighborhood locations offer a secured key drop box for late-night or weekend returns, providing flexibility to the renter.
• Flexible Payment Options: Accepting various methods of payment to accommodate all customers, including major Credit Cards, Debit Cards (subject to specific rental policies), and quick NFC mobile payments.
• Additional Equipment Rentals: Providing optional extras for rent such as GPS navigation systems and child, infant, or booster seats (subject to availability and charge) to customize the rental experience.

This local Hertz branch stands out in the competitive North Jersey market through a combination of customer benefits, physical features, and service-oriented policies.

• Active Military Discounts: The branch proudly offers special rates and discounts for active-duty military personnel, veterans, and government employees traveling for official or leisure purposes, honoring their service to the nation.
• Exceptional Vehicle Cleanliness: Frequently noted by customer reviews, the cars at this location are often described as "extremely clean," which surpasses standards seen elsewhere and ensures a comfortable rental experience.
• Manager and Staff Professionalism: Reviewers specifically praise the management team for their professionalism, politeness, and hard work, emphasizing the positive culture within the branch.
• Proactive Customer Kindness: The staff has demonstrated a commendable "human touch," as seen in instances where they assist customers with special needs or after-hours logistics, showing a commitment that goes beyond the typical transaction.
• High Physical Accessibility: The facility is fully compliant with accessible standards, featuring a wheelchair accessible entrance and parking, making it a viable option for all renters.
• Corporate and Commercial Focus: The availability of cargo van rentals positions this location as a key provider for local businesses in Bergen County requiring commercial vehicle solutions.

For New Jersey residents and businesses seeking a rental or needing to arrange specific pick-up details, the following information for the Hackensack - River Street branch is essential.

Address: 360 River St, Hackensack, NJ 07601, USA

Phone: (201) 342-2375

Mobile Phone: +1 201-342-2375

It is always advisable to call ahead to confirm vehicle availability, especially for specialized rentals like cargo vans, and to discuss any specific needs regarding your reservation, such as using a military discount or clarifying vehicle types (like avoiding an electric vehicle if you prefer a standard gas model).

Choosing the Hertz Car Rental on River Street in Hackensack is an excellent decision for New Jersey users who value a high degree of operational quality and attentive customer care. The facility's focus on maintaining an "extremely clean" fleet ensures you start your journey right, and the dual offering of passenger cars and specialized cargo vans makes it a versatile choice for almost any local requirement, from a family vacation to a small business move.

What truly sets this location apart is the demonstrable effort by the staff to provide compassionate, high-touch service. The anecdotal evidence of managers assisting customers with complex logistical issues, like after-hours assistance or dealing with a car seat, highlights a dedication that often surpasses standard corporate expectations. While some customers have experienced frustration with unexpected vehicle assignments, the core of the service—professionalism, courtesy, and a clean product—remains strong. By offering active military discounts and ensuring physical accessibility, this Hertz branch proves itself to be a community-minded and inclusive local business. For a reliable, well-maintained, and courteous car rental experience in Bergen County, the Hackensack River Street location is a highly recommended choice.

Hertz Car Rental - Hackensack - River Street

360 River St, Hackensack, NJ 07601, USA