Hertz Car Rental - Norwood - Morse Street Introduce
For residents and visitors in the greater Boston metropolitan area, finding a reliable and conveniently located car rental service is essential for both daily life and exploring the beautiful Massachusetts region. Hertz Car Rental - Norwood - Morse Street stands out as a dependable local provider, offering quality vehicles backed by the reputation of a global brand, all delivered with personalized, high-caliber customer service right in your community.
Whether you need a temporary replacement vehicle while yours is in the shop, a spacious SUV for a family trip up to the scenic New England coastline, or an economical sedan for a weekend getaway to the Cape, this Norwood location aims to meet a wide variety of mobility needs. Their commitment to maintaining a clean, modern fleet ensures that when you pick up your rental, you're ready to drive with confidence. The local team focuses on making the entire process, from reservation to return, as smooth and stress-free as possible, ensuring you can focus on your journey ahead, whether it's navigating the busy Route 1 corridor or cruising the quieter back roads of Norfolk County.
The Norwood Hertz branch is strategically located at a key neighborhood nexus, offering excellent accessibility for locals. The physical address is 315 Morse St, Norwood, MA 02062, USA. This placement makes it particularly convenient for those living or working in Norwood, Walpole, Canton, Westwood, and Dedham, as well as those arriving or departing via the nearby Norwood Memorial Airport (OWD).
The location's proximity to major roadways is a significant advantage for Massachusetts drivers. Morse Street connects easily to key routes like Route 1 (Providence Highway), providing direct access north toward Boston and south into the heart of the surrounding suburban communities. This excellent highway connectivity means you can quickly bypass local traffic and get onto the regional thoroughfares, such as I-95 or I-93, for travel across Massachusetts and to other New England states. The accessibility of this "neighborhood location" is tailored for customer convenience, offering an alternative to the often-busier airport rental counters, thus reducing travel time and hassle.
Hertz Car Rental - Norwood - Morse Street offers a comprehensive suite of rental services designed to cater to various travel needs, ensuring customers find the right vehicle and the necessary support for their journey. These services include:
- A diverse range of vehicle classes, typically spanning from fuel-efficient Economy cars and comfortable Sedans to spacious SUVs and Minivans, accommodating solo travelers, business users, and families alike.
- One-way rental options, subject to certain fees, allowing customers to pick up a vehicle at this Norwood location and return it to a different designated Hertz branch, a convenient feature for cross-state travel or moving.
- Long-term rental options, which are highly beneficial for those needing an extended-duration vehicle for corporate use, multi-week vacations, or insurance replacement situations.
- Optional add-ons for enhanced travel comfort, such as the rental of child safety seats (infant, child, or booster seats) and the availability of GPS navigation systems to assist with finding your way around New England.
- Electronic toll collection services (such as PlatePass or similar programs) to allow for seamless travel on Massachusetts' toll roads, including the Massachusetts Turnpike (I-90), without needing to stop at cash booths.
- A customer-focused grace period, typically 29 minutes, for car returns, providing a small cushion against unexpected delays without incurring immediate late fees.
- Special programs and discounts for various groups, including travelers 50 and over, AAA members, and members of the award-winning Hertz Gold Plus Rewards loyalty program.
This local Hertz branch distinguishes itself through several key features that enhance the overall customer experience and solidify its standing as a top choice in the greater Norwood area:
- Exceptional Customer Service: According to local customer reviews, the staff, including named individuals like Peter, Sean, and Mr. Lally, consistently go "above and beyond" to ensure a smooth, professional, and accommodating rental experience. This personalized care and genuine helpfulness are frequently cited as the reason customers choose to return.
- High Standards of Vehicle Quality: The fleet is routinely described by renters as "clean" and "fine," with the vehicles being well-maintained and free from issues with automotive technology, which speaks to the brand’s commitment to providing reliable transportation.
- Convenient Neighborhood Location: Being a neighborhood location (rather than a major airport hub) means easier access, generally shorter wait times, and a more localized, familiar service environment for local Massachusetts residents.
- Proximity to Major Regional Hubs: The Norwood location provides a perfect starting point for regional travel, sitting close to the boundary of I-95 and I-93, making day trips to Boston, Providence, or the South Shore practical and efficient.
- Variety of Rental Categories: The branch caters to diverse customer demands by stocking popular car types, including economy models for cost savings, standard sedans for business travel, and full-size SUVs for family vacation logistics.
- Transparent Policies: The branch adheres to standard Hertz policies regarding requirements (like minimum age and documentation) and offers clarity on optional coverage like Personal Effects Coverage (PEC) and various insurance products.
For making a reservation, managing an existing rental, or inquiring about available vehicle types and current operating hours, the local staff at the Norwood Morse Street location can be reached using the following details:
- Address: 315 Morse St, Norwood, MA 02062, USA
- Phone: (781) 255-9405
- Mobile Phone: +1 781-255-9405
What truly makes Hertz Car Rental - Norwood - Morse Street a worthwhile choice for people in Massachusetts is the rare combination of global brand reliability and exceptional, localized customer attention. In an industry where transactions can sometimes feel impersonal, the Norwood team creates a noticeably positive atmosphere. The documented experiences of customers—highlighting the staff's kindness, professionalism, and willingness to accommodate—demonstrate that this branch prioritizes the customer’s experience beyond simply handing over a set of keys.
For anyone in the southern suburbs of Boston needing wheels, whether for a quick errand, a long-distance drive, or a vehicle replacement, choosing this location means betting on quality. You can expect a clean, functional car—a foundational requirement of any rental—but you also get the added assurance of a support team dedicated to ensuring your rental logistics "work out perfectly." Furthermore, the strategic location in Norwood, right near the intersection of various key state routes, provides the flexibility necessary to reach virtually any corner of Massachusetts or New England with minimal fuss, making it a perfect hub for your next road adventure or essential local transport need. It’s more than just a car; it’s a service that truly enables your mobility in the greater Bay State region.
Hertz Car Rental - Norwood - Morse Street Photos







Hertz Car Rental - Norwood - Morse Street Location
Hertz Car Rental - Norwood - Morse Street
315 Morse St, Norwood, MA 02062, USA
Hertz Car Rental - Norwood - Morse Street Reviews
I want to thank Peter and Sean at Hertz for going above and beyond to make my rental experience so smooth. They were incredibly kind, professional, and accommodating—taking the time to make sure everything worked out perfectly for me. Their patience and genuine helpfulness made such a difference, and I truly appreciate the outstanding customer service they provided. I’ll definitely be renting from Hertz in Norwood again thanks to them!
August 20 · Athena LefeverI was happily surprised by how nice my rep, Mr. Lally, was. You’d be surprised how much that matters. Car was fine - was clean, worked well, no problems with the automotive technology, as one might expect. But the reason I’m taking the time to comment is that my experience with the Hertz rep was exceptional.
June 20 · Kathleen MI cannot say enough good things about the incredible service we received from Peter at Hertz. From the moment we arrived, he went above and beyond to make sure our experience was seamless, stress-free, and even enjoyable — which is rare when it comes to renting cars!Peter was not only friendly and professional, but he truly treated us like VIPs. He didn’t just hand us keys — he made sure we felt comfortable and excited about our rental!I’ve had plenty of customer service experiences over the years, but Peter set a new standard. If every Hertz location had someone like him, they’d have lifelong customers across the board.Thank you, Peter, for turning a regular rental into an unforgettable experience. We’ll be back — and we’ll definitely be asking for you!
June 24 · Cindel RockBeware of Peter, he’s rude and prejudice! I received great service from another Hertz. Wouldn’t recommend him to anyone!
July 09 · Alicia JeudyI rented a vehicle while my car was being serviced. It took hours in the Hertz office in Norwood, MA to get the car. A few days later while driving on the highway late at night, I was stopped by the state police and informed the vehicle was not registered and I could not drive the car. It was towed and I was left to get myself home. When I called Hertz the following day, I again waited hours to get another car. This car was unacceptable for several reasons and was promised a different car that day. This was 5 days ago, multiple phone calls and being completely dismissed.DO NOT RENT FROM HERTZ. TERRIBLE CUSTOMER SERVICE!I received a response with a link to give further info but the link does not work…not surprised, just another Hertz screw up.I expect a response from Hertz to explain the following:how you rented us an unregistered vehicle, why no one made any effort to get us another vehicle, why employee in Norwood lied about having made arrangements for us with a Hertz store in Revere?These must be addressed with me or I will take this matter to Hertz corporate.
April 09 · Debbi
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