Hertz Car Rental - Plainfield - South Route 59

- 11914 S Rte 59 Unit 116, Plainfield, IL 60585

Planning your next trip, local move, or just need a reliable temporary vehicle while yours is in the shop? For residents and visitors in the Illinois region, the Hertz Car Rental location on South Route 59 in Plainfield is a local option offering a range of vehicle types and professional service. As a part of a globally recognized brand, this neighborhood agency provides the convenience of a local pick-up and drop-off point with the backing of a large, reliable fleet. This location is dedicated to serving the transportation needs of the community in Plainfield and the surrounding areas of Illinois.

This Hertz location is a dedicated car rental agency, making it an excellent resource for various needs, from a quick weekend getaway to long-term replacements. They aim to provide efficient check-in and check-out experiences, a critical aspect of customer satisfaction that has been noted to be improving thanks to a focus on effective, customer-oriented staff. Whether you’re heading into Chicago, exploring the scenic routes of Illinois, or managing local errands, having the right vehicle can make all the difference.

The agency’s commitment to timely service and customer experience is evidenced by recent internal improvements. While like any business, challenges can occasionally arise—such as complications with specific car types like electric vehicles or initial fuel levels—the location has demonstrated a commendable responsiveness to customer feedback and a proven ability to efficiently resolve complications, ultimately working to retain customer loyalty and business. Employees like David and James have been specifically recognized for their effectiveness in getting customers on the road seamlessly.

The Hertz Car Rental - Plainfield - South Route 59 branch is conveniently situated to serve the local Illinois community. Its address is: 11914 S Rte 59 Unit 116, Plainfield, IL 60585, USA.

Positioned directly on South Route 59, one of the major thoroughfares in the Plainfield area, the location is easily accessible for residents across Plainfield and neighboring Illinois towns. The proximity to this significant road artery means quick access for renters coming from various directions, making pickups and returns straightforward for local users.

Accessibility is a key focus at this location. It provides essential features to accommodate all customers, ensuring a comfortable experience for everyone who needs a rental vehicle. This includes important provisions for mobility-impaired customers, which is a commitment to serving the entire Illinois community.

As a full-service car rental agency, the Hertz Plainfield location offers a comprehensive set of services to cover typical vehicle rental requirements. These services are designed to simplify your rental process and ensure you have the right vehicle for your needs.

• Standard Passenger Car Rental: A broad fleet, including everything from compact cars for economy to full-size sedans and SUVs for family travel, ensures a match for most driving needs.

• Cargo Van Rental: A significant offering at this location is the availability of cargo van rentals. This is perfect for local moving tasks, transporting large equipment for businesses, or managing home improvement projects where extra hauling capacity is required.

• Onsite Services: All necessary rental transactions, vehicle inspections, and customer support are handled directly at the local Plainfield office, allowing for personal assistance from the staff.

• Manager’s Specials: The location frequently offers a “Manager’s Special” car class, which can often be the most popular and economical option, though customers should always confirm the exact vehicle type (e.g., gasoline or electric) to ensure it meets their travel requirements.

• Additional Rental Options: Beyond the vehicle itself, customers can often request extras such as GPS navigation systems, infant, child, or booster seats, and options for additional qualified drivers, depending on standard Hertz policies.

Choosing a local agency means you benefit from neighborhood familiarity combined with corporate standards. The Plainfield Hertz branch provides several noteworthy features and highlights that enhance the rental experience for Illinois drivers.

• Active Military Discounts: A significant highlight is the availability of discounts for active military members. Hertz proudly offers special rates and programs for government and military personnel, including discounted base rates for leisure travel, which can be an excellent way for service members and their families in Illinois to save on their transportation costs.

• Accessibility Focus: The facility is designed to be accessible, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to serving all members of the community.

• Flexible Payment Options: To provide maximum convenience for customers, the location accepts payment via both major credit cards and debit cards. Note that while debit cards are accepted for final payment, specific corporate policies apply to their use as the form of qualification at the beginning of the rental, often requiring advance reservation, an age of 25 or older, and additional documentation or a Corporate Discount Plan (CDP).

• Responsive Customer Service: Recent customer feedback highlights a notable improvement in customer service, with staff members being recognized for their effective and efficient handling of check-ins, check-outs, and problem resolution.

• Variety of Vehicles: This location stocks vehicles across popular categories, including the in-demand cargo vans, making it a versatile choice for personal and light commercial needs in the Plainfield region.

For current hours of operation, vehicle availability, or to speak with a customer service representative about a new or existing reservation, the Plainfield Hertz location can be reached using the following details:

Address: 11914 S Rte 59 Unit 116, Plainfield, IL 60585, USA

Phone: (815) 254-6401

Mobile Phone: +1 815-254-6401

For customers in Plainfield and throughout the Illinois Chicagoland area, choosing the Hertz Car Rental on South Route 59 provides a number of compelling advantages. The agency is an excellent choice for those who value efficiency, specialized vehicles, and commitment to improvement.

The availability of **Cargo Van Rental** is a major draw, catering specifically to functional needs beyond typical passenger transport. This makes the location a valuable resource for residents and small businesses managing moves, deliveries, or large equipment transport without needing to seek out a separate truck rental facility.

Furthermore, the agency’s recognition of **Active Military Discounts** makes it a preferred choice for service members, offering tangible savings and recognition for their service. This, coupled with the commitment to **Accessibility**, ensures the location is welcoming and accommodating to a diverse segment of the Illinois population.

Finally, the recent and positive trajectory of customer service is perhaps the strongest reason to choose this local branch. Recent reviewers have specifically highlighted the staff's dedication to making the rental process "seamless" and their effective problem-solving skills, which demonstrate a reliable and trustworthy local team focused on delivering a high-quality rental experience. For a consistent, professional, and locally-focused car rental solution in Illinois, the Hertz Plainfield South Route 59 location is a strong option.

Hertz Car Rental - Plainfield - South Route 59

11914 S Rte 59 Unit 116, Plainfield, IL 60585, USA