Avis Car Rental Introduce
For residents and visitors on Aquidneck Island and the surrounding coastal communities of Rhode Island, reliable and convenient transportation is essential, especially when exploring the historic sites of Newport or managing group travel. The Avis Car Rental located at 707 W Main Rd in Middletown, RI, serves as a primary hub for quality vehicles. This well-established branch is strategically positioned to cater to the needs of local families, business travelers, and military personnel from Naval Station Newport, offering both standard passenger cars and larger van rentals.
Avis provides access to a large, diverse fleet that typically includes everything from compact, fuel-efficient models ideal for short trips to spacious SUVs and minivans for family vacations. Customers often praise the cost-effectiveness and flexibility of renting here, as highlighted by one reviewer who secured a 9-day minivan rental with unlimited miles for less than $700—a significant benefit for those planning extended travel throughout New England. The staff is consistently noted for being "so nice and helpful," ensuring a pleasant booking and pickup process.
However, like any high-volume service provider, this location understands the importance of maintaining standards. While many experiences are stellar, the occasional issue, such as a missed cleaning inspection on a minivan, can occur. The Avis team is aware that maintaining vehicle cleanliness is paramount to customer satisfaction and should always be confirmed upon vehicle handover. Customers are encouraged to perform a quick visual inspection before leaving the lot and to immediately contact the responsive staff if any concerns arise, allowing the team to address the matter directly. The commitment to helpfulness suggests they are ready to correct any oversight quickly and professionally.
The Avis Car Rental office is ideally situated in a high-convenience commercial area of Middletown, making it easily accessible for the Newport community and those driving into the region.
- Address: The branch is located at 707 W Main Rd, Middletown, RI 02842, USA, placing it directly on Route 114 (West Main Road), a major north-south thoroughfare on Aquidneck Island.
- Geographic Convenience: Its location makes it a practical rental point for locals on the island (Middletown, Newport, Portsmouth) and for people traveling from mainland Rhode Island, avoiding the need to drive further north.
- Operating Hours: The hours of operation are designed to serve the community throughout the week. Typical operating hours are:
- Monday through Friday: 8:00 AM – 6:00 PM
- Saturday: 8:00 AM – 3:00 PM
- Sunday: 9:00 AM – 1:00 PM
- Parking and Physical Access: A major convenience is the provision of ample on-site parking, simplifying the process of picking up or dropping off your rental. Furthermore, the facility ensures full inclusivity with a wheelchair accessible entrance and designated wheelchair accessible parking lot.
- Pick-up Service: While it is a neighborhood location, Avis typically offers a free pick-up service for customers within a certain radius. Call the local branch directly to arrange this service if needed.
The Middletown Avis branch provides a full complement of rental services, ensuring customers have the right vehicle for any occasion, from a solo business trip to a large group excursion.
- Diverse Car Fleet: The inventory usually includes a wide range of popular vehicle classes, such as:
- Economy and Compact cars for maximum fuel efficiency.
- Intermediate and Full-Size sedans for comfortable commuting.
- A variety of SUVs (Intermediate, Standard, and Full-Size) to handle the diverse Rhode Island seasons and terrain.
- Specialty vehicles like convertibles and premium/luxury models for special occasions around Newport.
- Van Rental Agency Services: Recognizing the need for larger group transportation, the branch functions as a Van Rental Agency, offering:
- Minivans (typically 7-passenger models like the Chrysler Pacifica).
- Large Passenger Vans (commonly 12- and 15-passenger models like the Ford Transit or Chevrolet Express).
- Value-Added Rental Terms: Many rentals, especially those booked for longer periods, often come with the highly valued option of unlimited miles, a critical feature for anyone planning extended travel beyond the immediate Rhode Island border.
- Flexible Payment Solutions: For customer convenience, the office accepts various forms of payment, including major Credit Cards, Debit Cards, and contactless NFC mobile payments, such as Apple Pay and Google Wallet, for secure and quick transactions.
Several distinct features make the Avis branch on West Main Road a preferred choice for local Rhode Island users, particularly those with military affiliations or a need for cost-effective, long-distance travel.
- Active Military Discounts: A primary highlight is the availability of Active Military Discounts. Avis is proud to support U.S. military veterans, active-duty personnel, National Guard & Reservists, and their immediate families. Discounts often involve up to 35% off PAY NOW rates through programs like WeSalute+. Military members should inquire about the applicable rates and ensure they have the necessary identification or membership (like WeSalute+) to secure the best deal.
- Unlimited Mileage Options: The ability to secure a car with unlimited miles, especially on multi-day or weekly rentals, is an invaluable asset, allowing customers the freedom to explore all of New England without worrying about mileage fees.
- Highly Accessible Location: The combination of an easily navigated location on a main road, a wheelchair accessible entrance, dedicated parking, and readily available on-site parking simplifies the entire rental process from arrival to departure.
- Customer Service Focus: Despite minor, occasional setbacks in vehicle prep, the staff at this location is consistently reviewed as "nice and helpful," indicating a strong, positive, and customer-focused culture at the counter.
- Modern Payment Convenience: Accepting Credit cards, Debit cards, and modern NFC mobile payments provides a secure, quick, and up-to-date transaction experience.
For all reservation inquiries, questions about vehicle availability (especially vans), or to confirm details about military discounts or payment policies, please reach out to the Middletown Avis branch directly.
- Address: 707 W Main Rd, Middletown, RI 02842, USA
- Phone Number: (401) 849-3034
- Mobile Phone: +1 401-849-3034
- General Directions: The office is centrally located on West Main Road (Route 114), which is the principal route connecting Newport to the rest of the island.
Choosing the Avis Car Rental location on West Main Road in Middletown is an excellent decision for anyone in the Rhode Island area who values convenience, competitive pricing, and special military support. The agency's location is perfect for Newport-area residents and military families associated with the Naval Station, and they back up that convenience with great value propositions.
The most compelling reason to choose this Avis is the combination of unlimited mileage for cost-effective long trips and the specific Active Military Discounts, which provide tangible savings for those who serve. While occasional lapses in vehicle prep may happen, the positive customer feedback confirms that the staff is fundamentally "nice and helpful," and their commitment to service ensures any concerns are met with a professional and corrective response. With easy access, ample on-site parking, a diverse fleet ranging from compact cars to 15-passenger vans, and modern payment methods, this Avis branch ensures your Rhode Island travel plans start smoothly and affordably.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
707 W Main Rd, Middletown, RI 02842, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I just picked up a minivan rental at Avis in Middletown and should have done a complete inspection before driving off. When I got to where I was going to pick up folks, I realized how dirty the vehicle was. It looked like there were kids on the previous rental that had greasy food and chocolate as it was all over the back seats. There was also something green all of the trunk in the back. When I called to let Avis know to ensure I was not charged for the mess they said “sometimes things get missed in cleaning!” I told them “this was not a missed cookie under the seat - this was the car NOT being cleaned at all!” Very disappointing!
May 05 · Renee TingstadI had the best experience with Avis! So nice and helpful. I rented a car for 9 days and was giving unlimited miles for less than $700. I would definitely recommend and rent from them.
September 24 · Suwanna AnikaTerrible Experience – Misleading and UnprofessionalI called ahead to confirm my reservation for a Genesis G70 sedan and was told it was in stock. When I arrived after a 40-minute drive, I was told that wasn't true. Instead, they tried to push a Genesis SUV on me, claiming they told me over the phone they had "a Genesis," which was a flat-out lie.The office felt like a temporary, empty rental space, and most of my time was wasted helping them train a new employee. Already frustrated, I looked at other options they had—like a Honda with burn holes in the seat.I reluctantly settled on the SUV I didn’t want just to get on with my day. But at checkout, I was told they don’t accept debit cards unless they run a credit report—another policy they never mentioned beforehand. I refused, as I had no intention of having my credit pulled just to rent a car.So in the end, I was lied to, offered a car I didn’t want, used as part of someone’s training session, and then denied the rental because I wouldn’t agree to their sketchy credit policy.Don’t waste your time here. Go up the street to Enterprise, pay half the price, and get fast, professional service without the nonsense.
June 20 · Helder DaCostaGave us pick up time (1PM) for car at the time it closed. We got there 1:02PM. Another couple was also trying to drop their car off. No one called to warn us they would be closing at that time or out the door the exact minute it closes. Who shuts down right at closing time? Especially when people are scheduled to come in. Rude staff member who clearly didn’t care at all was driving away and refused to assist us repeatedly saying “there is nothing” she could do. Refused to call her manager who just left. Unacceptable. Rude. Unprofessional. Ruined my trip.
June 08 · Emily FurmanThe only reason they get 5 stars is because of the staff, Aaron. He is hands down the friendliest car rental staff I've ever come across.... and I rent a lot.The price was terrible but I guess that's the going rate for the area.
June 12 · Jimmy O
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