Hertz Car Rental - Saint Paul - Minneapolis-saint Paul International Airport (MSP)

- 4300 Glumack Dr, St Paul, MN 55111

For many Minnesotans and visitors arriving in the Twin Cities, the journey begins the moment they step off the plane at Minneapolis-Saint Paul International Airport (MSP). Securing reliable ground transportation quickly and efficiently is paramount, especially when facing the often-unpredictable Minnesota weather or needing a spacious vehicle for a family adventure up North. Hertz Car Rental at MSP offers a prominent and easily accessible location right at the airport, providing a vast selection of vehicles to suit nearly every travel need, from a quick business trip downtown to a full-sized SUV for exploring the state's 10,000 lakes.

As a globally recognized car rental agency, Hertz provides a familiar brand experience with the added convenience of on-site airport service. This particular location is a high-volume corporate operation, which, when running smoothly, is designed to expedite your rental process significantly, particularly if you are a member of their loyalty program. They aim to cater to both the leisure traveler looking for a comfortable sedan and the business professional requiring a premium vehicle for a crucial meeting.

However, potential renters should note that, as with any major airport car rental service, the fast-paced environment and reliance on complex systems can sometimes lead to operational inconsistencies. While the company offers numerous features and benefits, customer feedback indicates that system errors, vehicle availability, and attempts to reach the local counter directly for complex issues can, at times, pose challenges. It is always wise to double-check reservation details and be prepared to use central customer service channels for critical concerns.

The Hertz Car Rental counter is strategically located right within the Minneapolis-Saint Paul International Airport (MSP) complex, eliminating the need for off-site shuttles for most renters. This on-site convenience is a major benefit for travelers in the Twin Cities.

The main details for the location are:

Address: 4300 Glumack Dr, St Paul, MN 55111, USA

The MSP airport facility houses rental car counters in both Terminal 1 and Terminal 2 for major agencies. Hertz's primary operation is located on the ground level of the Silver Parking Ramp at Terminal 1. To reach it, travelers follow the directional signs guiding them through the terminal and into the rental car area.

Accessibility is an important feature of this airport-based operation. The facility provides both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that travelers with mobility needs can easily access the rental counter and their vehicle. Additionally, on-site parking is available for customers, facilitating the convenient process of vehicle pick-up and drop-off.

Hertz at MSP offers a variety of services designed to enhance the rental experience, particularly for frequent travelers and specific customer groups.

• On-site Services: The agency operates a full-service counter directly within the airport facility, offering face-to-face assistance.
• Hertz Gold Plus Rewards Program: Membership in this loyalty program allows travelers to potentially skip the counter and proceed directly to their reserved vehicle at select locations, earning points redeemable for free rental days and upgrades.
• Diverse Vehicle Classes: The fleet includes everything from economy and compact cars (like the Chevrolet Spark or Ford Focus) to mid-size and large sedans (like the Chevrolet Malibu), a wide selection of SUVs (including the popular Nissan Rogue and larger Chevrolet Tahoe/Suburban), vans (like the Chrysler Pacifica), pickup trucks, and luxury/specialty vehicles.
• Discounts for Military Personnel: Active military personnel and government travelers are eligible for special programs and discounts.
• Convenient Payment Options: They accept major credit cards and debit cards for payment. Furthermore, the location supports NFC mobile payments, such as Apple Pay and Google Pay, for a modern and quick transaction at the counter.
• Rental Equipment: For added convenience, the location offers rental options for essential travel equipment such as GPS navigation systems, infant seats, child safety seats, and booster seats.
• Insurance and Protection: Various forms of optional coverage are available, including Liability Insurance Supplement (LIS), Loss Damage Waiver (LDW), and Personal Accident Insurance (PAI).

The appeal of renting from a large international agency at a major hub like MSP lies in the corporate-backed features and loyalty benefits offered.

• Hertz Ultimate Choice: At select airport locations, including MSP, the Ultimate Choice system provides loyalty members and other customers with the ability to choose their specific vehicle from a designated zone rather than being assigned one. This feature is particularly valuable for getting the exact vehicle type, color, or feature set desired.
• Gold Counter Bypass: A significant time-saving feature for Hertz Gold Plus Rewards members is the ability to bypass the counter entirely, checking in online and going straight to the vehicle area for a fast, streamlined exit.
• Support for Government and Military Travelers: The availability of active military discounts is a notable highlight, providing special rates for those who serve.
• Wide Range of SUVs: Given Minnesota’s climate and common road trips, the extensive selection of SUVs, including various models like the Chevrolet Equinox and Nissan Rogue, is a key feature for local users who need all-weather capability and space.
• Debit Card Acceptance: While certain restrictions apply (like proof of return flight and full coverage insurance for qualifying), the acceptance of debit cards for qualification and payment provides flexibility for renters.

For reservations, inquiries, or assistance, the Hertz location at Minneapolis-Saint Paul International Airport can be reached at the following contact points.

Physical Address: 4300 Glumack Dr, St Paul, MN 55111, USA (Terminal 1, MSP Airport)

Phone: (651) 695-3300

Mobile Phone: +1 651-695-3300

Choosing Hertz Car Rental at MSP is worth considering primarily for the unparalleled convenience of its on-site airport location and the potential benefits derived from its loyalty program, particularly for frequent flyers. The wide variety of available vehicles, ranging from small, economical cars perfect for city travel to large SUVs necessary for a Minnesota winter or a Northwoods vacation, ensures travelers can find a car that suits their exact itinerary and luggage requirements.

For the Gold Plus Rewards member, the promise of the Gold Counter Bypass and the Hertz Ultimate Choice feature, which allows vehicle selection, are significant time savers that can make the transition from plane to car instantaneous—a massive benefit when landing in a busy airport. Furthermore, the active military discount is a valuable and appreciated benefit for our servicemen and women. The comprehensive acceptance of various payment methods, including mobile payments, also adds a layer of modern convenience.

However, the decision must be weighed against the noted challenges from customer feedback. Reviews indicate that while the core systems and offerings are comprehensive, the on-the-ground execution—specifically regarding honoring reserved vehicle classes, updating rental extensions, and internal communication between departments—can be inconsistent. As one frustrated traveler noted, a combination of system errors and difficulty reaching the local store by phone can lead to significant delays and frustration, even for Gold Rewards members.

In conclusion, Hertz at MSP is an excellent choice for the prepared, informed renter who values the sheer convenience of an on-site, full-service airport location and has an uncomplicated, well-documented reservation. For the best experience, travelers are advised to verify their reservation details meticulously, utilize the online check-in features, and consider having a backup plan or using the central toll-free customer service line for any complex issues, as reaching the local branch directly can be difficult. If the systems work as intended, the Hertz experience is fast and highly efficient; if they don't, being prepared is key to managing the process successfully.

Hertz Car Rental - Saint Paul - Minneapolis-saint Paul International Airport (MSP)

4300 Glumack Dr, St Paul, MN 55111, USA