Kozy Transport Services Inc/Kozy

- 5853 Pleasant Ln, St Cloud, MN 56303

Operating from St. Cloud, Kozy Transport Services plays a vital role in the community, bridging the gap between an individual’s location and the services they need to access. This kind of specialized transportation is essential for maintaining health, independence, and social engagement. The commitment of Kozy is centered on offering vehicles equipped with the necessary accessibility features—such as wheelchair ramps or lifts—and employing drivers trained to assist passengers with sensitivity and professionalism. While customer experiences can vary, as reflected in local feedback, the core mission is to provide an essential service for a demographic that relies heavily on accessibility and dependability.

• Address: 5853 Pleasant Ln, St Cloud, MN 56303, USA.
• Operational Focus: While the physical address serves as the base of operations, the service itself is mobile, covering a wide geographic area often described as Statewide access for eligible clients through various programs, but centrally focused on the St. Cloud region of Central Minnesota.
• Physical Accessibility: The location is noted to include a wheelchair accessible parking lot. This detail speaks to the company's core commitment to accessibility, ensuring that any administrative visit or pre-arranged vehicle check-in respects the needs of their clientele.
• Area Served: As a provider of NEMT, their reach often extends throughout the local region, supporting various public and private programs that fund essential medical and personal rides for qualifying individuals. Prospective clients should confirm their specific pickup and drop-off locations are within the service area when booking.

• Handicapped Transportation Service: The primary service offering is providing transportation for individuals with disabilities or limited mobility, ensuring a comfortable and dignified travel experience.
• Non-Emergency Medical Transportation (NEMT): This includes critical rides to and from medical facilities, doctor’s offices, rehabilitation centers, dialysis appointments, and other essential healthcare destinations.
• Wheelchair Accessible Vehicles: The fleet consists of vehicles equipped with the necessary features to safely accommodate passengers using wheelchairs or mobility scooters, such as ramps or hydraulic lifts.
• Door-to-Door Assistance: Drivers are typically trained to provide assistance to passengers, helping them safely board and exit the vehicle, securing mobility devices, and ensuring passenger safety throughout the journey.
• Program-Based Billing: Kozy often works with state programs, insurance providers (such as Medicaid/Medical Assistance), and third-party payers to cover the cost of rides for eligible individuals, simplifying the payment process for clients.

• Focus on Mobility Impairment: Unlike general taxi or ride-share services, Kozy is specifically equipped and oriented to serve clients who require the use of mobility devices, making it a reliable specialist in this essential field.
• Essential Community Role: By providing NEMT, Kozy helps ensure that St. Cloud residents do not miss crucial healthcare appointments due to a lack of accessible transportation options. This service is a fundamental necessity for many users.
• Personalized Driver Interaction: As highlighted in customer feedback, the professionalism and friendliness of specific drivers are a significant highlight. Drivers, such as the mentioned 'Chili,' are often lauded for being courteous, friendly, and great conversationalists, transforming a necessary ride into a pleasant experience that feels shorter and more comfortable.
• Accessibility Beyond the Vehicle: The inclusion of wheelchair accessible parking at the business location demonstrates an overall dedication to accessibility in all aspects of their operation.
• Known for Safety and Reliability (Varying Feedback): While one customer review praised the service as "safe and reliable" with "superb communication," it is important for users to note the contrasting review regarding scheduling issues and lack of communication when cancellations occur. Users dependent on the service must prioritize clear, confirmed booking protocols to mitigate potential scheduling inconvenience.

• Address: 5853 Pleasant Ln, St Cloud, MN 56303, USA
• Phone: (320) 248-1169
• Mobile Phone: +1 320-248-1169

The value lies in their foundational commitment to accessibility, from the vehicle fleet to their operating address. Furthermore, the positive reports of professional and engaging drivers, who make long rides pleasant and safe, underscore the human element that makes this service truly valuable. While customers must be mindful of the importance of confirmed bookings and clear communication—as the business operates in a high-demand, high-dependency sector—Kozy remains a critical, dedicated provider for getting Central Minnesotans with mobility challenges to where they need to go, safely and with dignity. When accessible medical transport is the goal, a specialist like Kozy Transport Services is the definitive local choice.

Kozy Transport Services Inc/Kozy

5853 Pleasant Ln, St Cloud, MN 56303, USA