Avis Car Rental Introduce
For residents, students, and businesses in the St. Cloud area, reliable transportation is a necessity, whether for a daily commute, an important weekend trip across Minnesota, or for accommodating a large group. Avis Car Rental, situated conveniently on Roosevelt Road, serves as a primary hub for car and van rental services in Central Minnesota. As a branch of a globally recognized brand, this location aims to provide the fleet diversity and streamlined processes associated with a major industry player.
The St. Cloud branch, located within the South Village Business Center, offers a range of vehicles, positioning itself as a comprehensive car rental agency and a van rental agency. This dual capability allows them to meet both individual traveler needs, such as a compact car for fuel-efficient local travel, and group requirements, like a passenger van for family outings or university events. Furthermore, the commitment to accessibility is evident, with features designed to welcome every member of the community.
However, potential local renters should approach their reservation with clear communication and vigilance. While the staff is often described by customers as having a 'friendly' initial demeanor, reviews from the local community highlight significant issues that potential renters must be aware of. These problems notably revolve around accuracy of reservations, discrepancy in pricing, and the condition of some vehicles. Instances of reservations—even those with special requests made well in advance—not being honored due to lack of vehicle availability have been reported, causing major inconvenience.
More concerning are documented issues regarding transparency in billing and vehicle safety. Customers have noted being charged more than their original quoted price, with local staff allegedly unable to adjust final billing figures, pointing to poor internal communication or systemic issues regarding pricing promises. Moreover, the critical safety concern of a reported structural and tire defect on a vehicle presented for rental indicates a breakdown in the essential quality and maintenance checks expected from a professional car rental provider. These factors strongly emphasize the need for customers to meticulously inspect their reserved vehicle upon pickup and confirm all pricing details in writing.
The Avis Car Rental branch is strategically located at 2239 Roosevelt Rd, St Cloud, MN 56301, USA. This address places it in the South Village Business Center, easily accessible for residents of St. Cloud, Sartell, Sauk Rapids, and other surrounding communities in Stearns County. The location is near the intersection of Roosevelt Road and County Road 75, offering convenient access from major local routes and I-94. This off-airport location is ideal for customers who need a replacement vehicle, a weekend rental without airport surcharges, or a van for local transport.
The operating hours for the St. Cloud Avis are structured to accommodate both early risers and weekend renters, though hours are reduced on the weekend. The typical schedule is:
- Monday – Friday: 7:00 AM to 6:00 PM
- Saturday: 8:00 AM to 1:00 PM
- Sunday: 10:00 AM to 2:00 PM
The branch is also noted to offer After-hours Returns for customers who need to drop off their vehicle outside of these operating times. For all renters, confirming the exact holiday hours or any changes to the regular schedule is advisable by calling the local number directly.
To ensure service to all St. Cloud area customers, the facility is equipped with several accessibility features. These include a Wheelchair accessible entrance to the office and a dedicated Wheelchair accessible parking lot, demonstrating a clear effort to accommodate individuals with mobility needs.
As a major car and van rental agency, the Avis St. Cloud location provides a wide variety of services and vehicle options to the local Minnesota market:
- Full Range Car Rental: A diverse fleet including economy, compact, mid-size, and full-size sedans, as well as SUVs (Standard, Full-Size, and Premium), and specialty cars like convertibles and luxury models.
- Van Rental Agency: Offering various capacity vans, typically including minivans (7-passenger) and larger 12- or 15-passenger vans, suitable for group travel, sports teams, or event transport.
- Active Military Discounts: Providing special discounted rates and benefits for active military personnel and veterans, often requiring enrollment in partner programs like WeSalute+ (Veterans Advantage) to access the maximum savings.
- Payment Versatility: Accepting standard payment methods including major Credit cards and Debit cards for rental payments, though specific rules and authorization hold amounts may apply differently based on the card type used.
- Avis Preferred Service: For members of the loyalty program, benefits are available such as skipping the rental counter, earning points, and eligibility for complimentary upgrades, where available.
- Rental Products and Coverage: Offering various optional services and protections, including supplemental liability insurance, Loss Damage Waiver (LDW), and Roadside Assistance coverage.
While the St. Cloud Avis shares many features with the national brand, these local highlights are of particular note to the Minnesota renter:
- Convenient Local Access: The Roosevelt Road location provides a crucial non-airport rental option in the St. Cloud metro area, which is highly beneficial for local residents needing a car for insurance replacement, repair needs, or simple leisure travel.
- Incentives for Service Members: The availability of Active military discounts acknowledges and supports the veteran and active duty community in the region, providing up to a percentage off of PAY NOW rates, subject to terms and verification.
- Facility Accessibility: The inclusion of a Wheelchair accessible entrance and parking lot ensures the physical premises are compliant and convenient for customers with diverse needs.
- Broad Fleet Capability: The designation as both a Car rental agency and a Van rental agency ensures they can service a wide range of rental demands, from a small sedan to a large 12-passenger group transport.
- Flexible Weekend Hours: Offering extended morning hours on both Saturday and Sunday, which provides greater flexibility for busy local customers planning weekend activities or returns.
To reach the Avis Car Rental branch on Roosevelt Road in St. Cloud directly for reservations, vehicle inquiries, or operational questions, please use the following contact details:
- Address: 2239 Roosevelt Rd, St Cloud, MN 56301, USA
- Phone (Local): (320) 252-4012
- Mobile Phone (Direct): +1 320-252-4012
For the St. Cloud local, choosing the Avis on Roosevelt Road is a decision to access a large-scale, national fleet and a convenient, centrally located facility. The ease of the off-airport location and the comprehensive range of vehicles—from fuel-efficient cars to large passenger vans—make it a powerful resource for temporary transportation needs in Central Minnesota. The demonstrated commitment to accessibility and the valuable Active military discounts are definite advantages for eligible community members.
However, due diligence is paramount when renting from this location. Given the customer feedback on reservation inaccuracies, it is highly recommended that St. Cloud renters take proactive steps to confirm their details. This includes calling the local office directly, using the provided number (320) 252-4012, within 48 hours of your scheduled pick-up time, and asking for a direct confirmation of the specific vehicle category's physical availability, especially if you have made a special request.
Most critically, renters must be extremely cautious at the counter. Review every line item on the rental agreement before signing to verify that the final price exactly matches the original quote, and do not accept verbal promises of a price adjustment upon return, as previous renters have found that the local office may lack the authority to honor such guarantees. Finally, conduct a thorough, detailed inspection of the vehicle, checking the body, tires (especially the inner treads), and mechanical functions. Any pre-existing damage, or more severely, any signs of structural or safety issues, must be documented and addressed immediately with the local staff to ensure your safety on the Minnesota roads and protect you from liability for pre-existing damage. By exercising this level of caution, St. Cloud area customers can leverage the convenience of the Avis brand while mitigating the risks highlighted by other local users.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
2239 Roosevelt Rd, St Cloud, MN 56301, USA
Avis Car Rental Reviews
pricepick upcleanairportdrivingstarsemployeewiper fluidphonebank account
★ 5★ 4★ 3★ 2★ 1This place is a joke. I made a reservation 2 weeks in advance with a special request for bucket seats in the back. They told me to call back 2-3 days before the pick up so they can insure they find the request. Upon calling back 2 days before pick up, I have no reservation for a vehicle and they say the vehicle I wanted is not available. Two days before pick up! I would highly recommend not renting from this place!
October 13 · Mindy AndersonFriendly people but don't be fooled. Still trying to get my payment resolved. They billed me $128 more than what was quoted. Local office said the lower amount would be granted at return. Nope, the local office can't adjust pricing. Found that out when i returned it and talked to a different person. So the first guy lied to me. Nothing but lies and bad communication from the start. Our vehicle should not have even been on the road either. The front left wheel was pushed back over a full inch from the other side. Bent structural damage too. This vehicle had been in a serious accident and they still tried giving it to me. Both tires looked good on the outside. Just happened to park the vehicle with tires turned. Good thing I did. Both tires were worm down the cords on the insides! This was on a 2023 Suburban with Colorado plates. Save your money and you life, do not rent from Avis or Budget. Their Budget name says it all.....Budget
July 11 · Daniel LozinskiWe had to wait nearly 30 minutes to rent our car. Why 5 stars? We showed up 5 minutes before the scheduled opening time and were 4th in line. Not only did the lone clerk open early on a Sunday morning, but expediently managed the customers seeking cars. In that time, a car return was also processed and a car washed to prepare it for rental. Despite the speed and intensity of service, the clerk was consistently pleasant and business like. Great service even with an understandable wait.
August 07 · Bill ClevelandGreat customer service! Upgrade, accommodations for extra day, and process from start to finish was EXCELLENT!!!! HIGHLY RECOMMEND!
October 14 · Krystal SpurlinSuper easy to set up rental, prices were best in area. Rental was 2024 Buick Enclave, very low mileage, needed an oil change while we were on vacation, had options to get oil changed through Avis or exchange for a different rental. If we had more time we definitely would have waited, but received same model vehicle and swap was easier than changing from one car to the other. Super impressed and will rent from here in the future!
November 18 · michelle lloyd
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