National Car Rental

- 203 N LaSalle St, Chicago, IL 60601

For residents and frequent travelers throughout Illinois, accessing reliable and high-quality transportation in the heart of the state’s commercial center is a priority. National Car Rental at the 203 N LaSalle Street location in the Chicago Loop offers a streamlined, professional car rental experience designed for efficiency and comfort. This branch stands out not only for its premium service but also because it proudly identifies as a women-owned business, bringing a strong commitment to service excellence to the Chicago market.

The office provides a complete range of vehicles, from economical sedans perfect for city commutes to luxury models and SUVs suitable for a longer Illinois road trip or a business excursion. This downtown location is particularly valued by frequent business travelers who benefit from National’s focus on speed and choice, notably through the popular Emerald Club loyalty program. Local users in Illinois seeking a well-maintained vehicle for any occasion—whether their car is under repair, or they need transport for a family event—will find the service professional, fast, and highly reliable.

Customer feedback consistently highlights the exceptional staff and efficient processes. One review praised the branch manager, Thomas, and an employee named Jay for being "very friendly and helpful," noting their efficiency and the high standard of vehicle maintenance. Another customer, who arrived during a period of high demand, gave a five-star recommendation, specifically calling out employee Mickey for working "diligently" and "coordinating with other locations to secure a vehicle" in record time when their reserved category was temporarily unavailable. This commitment to going "above and beyond" demonstrates the branch's dedication to ensuring customers are not delayed and receive the service they expect, even when unforeseen circumstances arise.

The entire rental process is designed for convenience. The office, situated in a basement location, is described as “nice and cool” and easily accessible via dedicated elevators, eliminating the need to navigate the weather or multiple staircases. This blend of a diverse, well-maintained fleet, a focus on speedy customer service, and a highly accessible downtown location makes National Car Rental at 203 N LaSalle Street a top choice for discerning Illinois renters.

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## Location and Accessibility

National Car Rental’s downtown Chicago Loop location is perfectly situated within the financial and business heart of the city, offering unparalleled convenience for professionals and visitors. Being located within the 203 N LaSalle Street building provides a protected, central hub for car pickup and drop-off.

The physical address is:

• Address: 203 N LaSalle St, Chicago, IL 60601, USA

This prime location in the Loop ensures excellent accessibility via various modes of transportation:

• Public Transit Access: The office is extremely close to major transit hubs, including the Clark/Lake 'L' station, which services the Blue, Green, Orange, Pink, Purple, and Brown lines, providing easy access from all parts of the Chicago metropolitan area.
• Building Access: Customers note that the office is a "basement office" easily reached by elevators, enhancing the convenience and speed of the rental process, especially during inclement weather.
• Physical Accessibility: The facility demonstrates a commitment to serving all customers with a Wheelchair accessible entrance, ensuring a smooth experience from the moment you arrive.

The downtown positioning is ideal for local Illinois users who prefer to pick up or drop off their rental car after commuting into the Loop for work or those who require a vehicle immediately after arriving via a nearby Metra or Amtrak line.

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## Services Offered

National Car Rental at 203 N LaSalle Street operates as a full-service car rental agency, offering a breadth of vehicle classes and service options tailored to both corporate and personal use in the Illinois region.

• Diverse Vehicle Categories: The fleet includes a comprehensive selection of modern, well-maintained vehicles, ranging from Economy and Compact cars (e.g., Nissan Versa, Toyota Corolla) to Full-Size Sedans (e.g., Chevrolet Malibu), SUVs (Compact to Full-Size, including Luxury SUVs), Minivans, and even Luxury/Premium cars (e.g., Audi A4, BMW 3 Series, or similar high-end models), catering to all passenger and cargo needs.
• Emerald Club Loyalty Program: This location fully supports the celebrated Emerald Club, offering members key benefits like bypassing the counter, choosing any vehicle from the Emerald Aisle (Midsize and above) while only paying the Midsize rate, and expedited "Drop & Go" returns with email receipts.
• Official and Leisure Government/Military Travel: National offers special discounted rates and benefits for U.S. Government travelers on official business, including full Loss Damage Waiver and no fees for additional or underage drivers. Special leisure rates are also available for current federal employees, active-duty members, retired employees, and veterans.
• Short-Term and Long-Term Rentals: Options for daily, weekly, and monthly rentals are available, providing flexible solutions for everything from quick business trips to extended vehicle replacement needs.
• Additional Driver Policy: The renter’s spouse or domestic partner who meets the same age and licensing requirements is an authorized driver at no extra charge.

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## Features / Highlights

This downtown Chicago location leverages several key features to create a high-value rental experience, especially for users who prioritize efficiency and recognition.

• Identifies as Women-Owned: The business highlights its status as women-owned, demonstrating a commitment to diversity in business leadership within the Chicago community.
• Active Military Discounts: The location supports service members and veterans by offering Active military discounts on rental rates for both official duty and leisure travel, a valuable benefit for the large military population in Illinois.
• Debit Card and Mobile Payment Acceptance: For payment flexibility, the branch accepts major Credit cards, Debit cards, and NFC mobile payments (such as Apple Pay or Google Pay). This flexibility is convenient, though renters using a debit card are generally required to meet specific qualification requirements for non-airport locations.
• Emerald Club Priority Service: The speed, choice, and convenience offered to members of the Emerald Club—allowing midsize rentals to choose from a selection of larger cars and simply "Drop & Go"—is a defining highlight that saves significant time for frequent renters.
• Highly Rated Customer Service: With employees like Thomas, Jay, and Mickey being singled out for their proactive problem-solving, friendliness, and dedication, customers can expect an elevated level of personal service.
• Wheelchair Accessible Entrance: Accessibility is prioritized with a Wheelchair accessible entrance, ensuring all customers can easily access the rental office inside the building.

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## Contact Information

To reserve a vehicle, inquire about Emerald Club benefits, or ask about specific rental policies for the Illinois region, you may contact the branch using the following details:

• Address: 203 N LaSalle St, Chicago, IL 60601, USA
• Phone: (800) 227-7368
• Mobile Phone: +1 800-227-7368

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## What is Worth Choosing

For Illinois drivers, particularly those who frequent the Chicago Loop for business or live in the greater metropolitan area, National Car Rental at 203 N LaSalle Street is worth choosing primarily for its exceptional efficiency and high-level customer recognition. This is not a standard, anonymous rental counter; it is a professional operation in a premier location that values speed and quality.

The most compelling reason to choose this branch is the Emerald Club experience, which allows members to bypass the counter entirely, proceed directly to the car area, and select their preferred vehicle (Midsize and above) while only paying the Midsize rate. This feature, combined with the "Drop & Go" service, saves precious time and is an invaluable asset for busy professionals.

Furthermore, the fleet is notably diverse and well-maintained, as confirmed by customer reviews that highlight the availability of “all kinds of cars, including nice luxury cars.” The fact that the location is a women-owned business adds a layer of community support and assurance in a commitment to quality service. The flexible payment methods, including debit cards and NFC, along with the availability of Active military discounts and wheelchair accessibility, ensure this agency is equipped to serve a broad and diverse customer base throughout the state of Illinois, making it a reliable and smart choice for any rental need.

National Car Rental

203 N LaSalle St, Chicago, IL 60601, USA