Westchester Transportation Services

- 11 W Prospect Ave, Mt Vernon, NY 10550

For many residents in the New York metropolitan area, particularly those in Westchester County, reliable transportation is more than a convenience—it is a necessity, especially for individuals requiring specialized mobility assistance. Westchester Transportation Services in Mount Vernon, NY, fills this critical need, distinguishing itself as a dedicated provider of Handicapped Transportation Services. Unlike standard taxi or general ride-share services, this agency focuses exclusively on creating safe, comfortable, and reliable transit options for clients with mobility challenges, including those who require wheelchair assistance, or who are elderly or significantly disabled.

Located conveniently in Mount Vernon, this service is a vital resource for non-emergency travel, ensuring that clients can maintain their independence and seamlessly access necessary services. The core offering is often referred to as Non-Emergency Medical Transportation (NEMT), but the scope of their work extends far beyond basic trips to and from appointments. It encompasses a dedication to personalized care, which is particularly important in a busy urban and suburban environment like New York.

The firm's mission, as suggested by its comprehensive service model, is to provide the "transportation services you deserve," implying a focus on dignity, reliability, and careful handling of clients who often have complex transportation requirements. This is critical for clients attending regular dialysis or chemotherapy, needing physical therapy, or simply moving between medical facilities and their homes. By focusing on specialized, pre-scheduled rides, Westchester Transportation Services provides a structured and stress-free alternative to general public transit or less-equipped private car services in the New York region.

Their services operate with professional weekday hours and extended availability on weekends, recognizing that critical transportation needs do not adhere strictly to a 9-to-5 schedule. The dedication to this specific, high-need market segment makes Westchester Transportation Services an essential component of the regional healthcare and social support infrastructure for New York's senior and disabled populations.

Westchester Transportation Services is strategically situated at 11 W Prospect Ave, Mt Vernon, NY 10550, USA. Mount Vernon's location in southern Westchester County provides easy access to New York City and surrounding areas, including Yonkers, New Rochelle, and White Plains, positioning the company well to serve a wide geographic area across the metro region.

The agency's physical office serves as the operational hub, managing scheduling, dispatch, and administrative functions crucial for coordinating a high volume of specialized rides. The location on West Prospect Avenue ensures it is easily reachable for staff and administrative visitors, though the nature of the service means the professional vehicles travel directly to clients' residences, hospitals, or care facilities.

The agency's hours of operation are designed to maximize availability for clients:

• Monday to Friday: 8:00 AM – 8:00 PM
• Saturday: 9:00 AM – 3:00 PM
• Sunday: 9:00 AM – 3:00 PM

These generous service hours, including weekend availability, are a key feature, providing New York customers with the flexibility required for medical appointments, hospital discharges, or special events that often fall outside standard business hours.

Accessibility is not just a feature of the office, but the core of the service model. Their fleet is specifically equipped to provide handicapped transportation, including accommodations for:

• Wheel Chair Assisted Required transportation, including space for all sizes of mobility devices.
• Walker/Cane Required assistance, ensuring safe boarding and disembarking.
• Companioned travel, for those who require a caregiver or family member to travel with them.

This focus means their vehicles and drivers are prepared for the logistical demands of door-through-door service, a far more comprehensive approach than curb-to-curb transportation.

Westchester Transportation Services is a specialized transportation provider, focusing on the careful movement of clients with specific medical or mobility needs. Their service portfolio is tailored for reliability and individualized attention, which is highly sought after by New York families and healthcare facilities. Key services include:

• Non-Emergency Medical Transportation (NEMT): Catered transportation for clients traveling to and from scheduled medical appointments, treatments (such as dialysis or chemotherapy), doctor’s offices, and physical therapy.
• Hospital Discharge Transportation: Providing secure and comfortable transport for patients being discharged from a hospital or medical facility back to their home or a long-term care destination. This service recognizes the complexity of moving individuals post-treatment.
• Assistance with Mobility Devices: The service is equipped to handle various levels of mobility, including clients who require no wheelchair assistance, those needing full wheelchair accommodation, and individuals relying on walkers or canes.
• Companioned Rides: Offering transport solutions for clients who are unable to travel alone and require a companion or caregiver to be present during the ride.
• Medical Courier Services: Separate from passenger transport, the company offers safe and timely delivery of critical medical items such as lab specimens, documents, test results, and pharmaceutical pick-up/drop-off services for businesses and individuals.
• Routine and Special Event Transport: Beyond medical needs, they offer pre-scheduled services for daily routines, social engagements, special events, or travel to and from airports, ensuring continuity of care and independence.

The appeal of Westchester Transportation Services to New York users is rooted in the quality and specialization of their services. Key highlights include:

• Specialization in Handicapped Transportation: This is not a side service; it is the core business. This dedicated focus ensures that all vehicles and staff training are centered on the specific needs of disabled and elderly clients.
• Non-Emergency Medical Focus: By specializing in NEMT, they are experienced in dealing with the logistics, timing, and compassion required for frequent or crucial medical appointments.
• Broad Operational Hours: Providing service six days a week, including weekend availability from 9:00 AM to 3:00 PM, which greatly benefits clients whose medical or personal schedules do not align with standard weekday service providers.
• Comprehensive Courier Offerings: The inclusion of medical courier services (labs, pharmaceuticals, etc.) makes them a flexible partner for both individuals and healthcare providers in the region.
• Individualized Service Assessment: Their contact forms and service inquiries include detailed questions about the type of assistance required (wheelchair, walker, companion, etc.) and medical needs (pregnancy, breathing/cardiac appliances), indicating a thorough, personalized approach to client care.

New York residents seeking reliable, specialized transportation can reach out to Westchester Transportation Services using the following contact details:

Address: 11 W Prospect Ave, Mt Vernon, NY 10550, USA

Phone: (877) 743-3987 (also branded as 877-RIDE-WTS)

Mobile Phone: +1 877-743-3987

It is highly recommended to call in advance to discuss specific transportation needs and to schedule services, particularly for complex medical transfers or weekend trips.

For New York residents, choosing Westchester Transportation Services is an investment in peace of mind and reliability when mobility is a concern. In the congested, fast-paced environment of the metro region, a lapse in transportation can mean a missed, critical medical appointment or a stressful hospital discharge. This service mitigates those risks by offering a dedicated, specialized solution.

The core value proposition lies in the fact that they are an exclusive Handicapped Transportation Service. They are not simply a car service with an accessible vehicle; their entire operation is built around the unique needs of the disabled and elderly community. This means their drivers are likely trained in appropriate assistance techniques, and their vehicles are consistently maintained for safety and accessibility. When a customer confirms they need "Wheel Chair Assisted Required" service, they can be confident the company is fully equipped to handle that requirement with dignity and professionalism.

Furthermore, the comprehensive nature of their offerings, from regular NEMT and hospital discharges to important medical courier services, positions them as a trusted, all-in-one logistics partner for individuals and families managing ongoing medical challenges in Westchester County and beyond. For New Yorkers looking for compassionate, reliable, and specialized transportation that truly understands and accommodates mobility needs, Westchester Transportation Services in Mount Vernon is an invaluable choice.

Westchester Transportation Services

11 W Prospect Ave, Mt Vernon, NY 10550, USA