Enterprise Rent-A-Car

- 27 Horton Ave, New Rochelle, NY 10801

For residents and visitors in the New York metropolitan area, particularly those in Westchester County, having reliable transportation is crucial. Enterprise Rent-A-Car in New Rochelle, located at 27 Horton Ave, stands as a well-known option for everything from a quick replacement vehicle to a spacious van for a group outing or move. This particular location offers the strength and comprehensive fleet of a major national brand, combined with unique local features that cater specifically to the New York community.

The agency positions itself as a dual-purpose provider, functioning effectively as both a car rental and a dedicated van rental agency. This versatility is highly beneficial for local New York users, whether they are running errands, managing a temporary auto repair situation, or planning a group trip out of the city. While there are sometimes mixed experiences reported regarding speed of service and vehicle preparation—such as inconsistent fuel tank levels or car cleanliness, as noted by some customers—the overall sentiment often highlights a "super helpful and friendly" team that is easy to reach and consistently delivers good service. The staff’s helpfulness is a core factor in their ongoing success with repeat clientele.

This branch’s location in New Rochelle makes it a convenient and practical choice for many in the New York region, especially those residing or working in the lower Westchester area. New Rochelle offers excellent connectivity to major thoroughfares, allowing for swift travel whether you are heading into the Bronx and Manhattan via the Hutchinson River Parkway or I-95, or traveling North toward Stamford and other parts of New England.

Location and Accessibility Details:

The Enterprise branch is situated just off the main roads of New Rochelle, providing easy access from various points within the county. The exact address is:

Address: 27 Horton Ave, New Rochelle, NY 10801, USA

Accessibility is a key focus at this location. It is equipped with a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring that the rental process is accommodating for all customers. Furthermore, on-site parking is available for customers, which adds a layer of convenience when dropping off a personal vehicle or managing logistics during pickup.

As a neighborhood branch of one of the world's largest rental car operators, Enterprise Rent-A-Car in New Rochelle provides an extensive portfolio of transportation solutions, particularly excelling in large-capacity rentals.

Services Offered:

• Car Rental Services: Offering a comprehensive fleet ranging from economy and compact vehicles for city and local use to larger midsize SUVs and luxury cars, depending on availability.
• Dedicated Van Rental Agency: Specializing in van rentals, including passenger vans (such as 7-passenger minivans like the Chrysler Pacifica or Toyota Sienna, and larger 12- and 15-passenger vans) and cargo vans for moving or business logistics.
• Flexible Payment Methods: Accepts a variety of payments, including major Credit Cards, Debit Cards, and modern NFC Mobile Payments, providing convenient transaction options for customers.
• Customer-Focused Staff: A team frequently praised by local users for being "super helpful and friendly," and easily accessible by phone.
• After-Hours Service Note: It is important for local users to be aware that after-hours returns service is typically not available at this specific neighborhood location.
• Additional Driver Policy: The renter's spouse or domestic partner who meets the same requirements is an authorized driver at no additional charge, a beneficial policy for New York families and partners.
• Cross-Border Travel: Rentals of certain vehicle classes (Economy through Full Size cars and Minivans) are permitted for travel into Canada.

What truly sets this Enterprise branch apart, making it a noteworthy consideration for local New York users, are its specific business highlights and customer-centric characteristics.

Features and Highlights:

• Identifies as Women-Owned: This designation highlights the business's commitment to diversity and provides a point of connection and support for community members who value supporting women-owned enterprises.
• Active Military Discounts: Provides dedicated discounts for active military personnel, showing appreciation for service members in the New York region.
• Customer-Praised Team: Despite occasional logistical issues, customers have used the branch multiple times and are "really happy with the cars and service," emphasizing the helpfulness and friendliness of the team.
• Accessibility Features: The provision of a wheelchair accessible entrance and parking lot ensures the facility is easily usable for all members of the community.
• On-Site Parking: Convenient on-site parking is available, simplifying the process of dropping off a personal car during the rental exchange.
• Neighborhood Focus: Operating as a local Enterprise branch, it is positioned perfectly to serve the daily, non-airport car rental needs of the New Rochelle and greater Westchester County area.

For all your rental inquiries, reservations, or to verify their weekend operating schedule, you can contact the New Rochelle office directly.

Contact Information:

Phone: (914) 632-6622 or +1 914-632-6622

Address: 27 Horton Ave, New Rochelle, NY 10801, USA

What is worth choosing at the Enterprise Rent-A-Car in New Rochelle is the blend of the company's major brand resources with its notable community commitment. For New York users, the agency's status as women-owned and its offering of active military discounts are significant advantages, demonstrating a focus that extends beyond simply renting cars. More importantly, the core of the business—the personnel—is consistently rated by patrons as being "super helpful and friendly." This high level of personal service, where it's "always really easy to reach a person," is paramount when dealing with the unpredictable nature of car rentals, whether a last-minute need or an insurance claim.

While some reviews indicate minor service friction points, such as the time taken to retrieve vehicles or the state of the fuel tank, the key takeaway from satisfied, returning customers is the human element: friendly, helpful, and accommodating service that smooths over potential issues. For residents in the New York area who need a dependable car or a large capacity van, particularly those who appreciate supporting diverse local businesses or utilize military discounts, this Enterprise branch in New Rochelle offers a strong, community-focused, and overall positive rental experience.

Enterprise Rent-A-Car

27 Horton Ave, New Rochelle, NY 10801, USA