Enterprise Rent-A-Car Introduce
Welcome to Enterprise Rent-A-Car on South Fulton Avenue in Mount Vernon, a trusted source for vehicle rentals serving the New York community, including Westchester County and the surrounding boroughs. We specialize in providing a wide selection of quality vehicles, ranging from fuel-efficient cars for city driving to spacious vans for group travel or moving projects. As a key local branch of a nationally recognized brand, we are committed to delivering a professional, seamless, and customer-focused rental experience for every client, whether you are renting for pleasure, business, or due to a vehicle repair.
We understand that renting a car can sometimes feel like a chore, but our goal is to make the process as stress-free and pleasant as possible. We pride ourselves on the friendly and professional demeanor of our staff, who are trained to ensure clear communication and to answer all your questions without rushing. Our commitment to having your reserved vehicle clean, ready on time, and in excellent condition is a fundamental part of the service we promise to the local New York community. We strive to go beyond a simple transaction to deliver a reliably positive experience from start to finish.
However, potential customers should be aware that, as with any high-volume location, there can be varied experiences. While many customers enjoy a 'great experience' with friendly staff and a 'super smoothly' process, other feedback has highlighted serious concerns regarding communication, transparency about additional charges, and the process of securing insurance. Customers have reported unexpected charges on their credit cards and frustration over perceived lack of clarity regarding optional insurance sign-up. We strongly advise all renters to read the contract carefully, ask detailed questions about all final charges, insurance waivers (DW), and return policies, and keep all documentation to ensure a transparent rental transaction.
The Enterprise Rent-A-Car location is conveniently situated in Mount Vernon, New York, making it easily accessible for residents across Westchester County, the Bronx, and other parts of the New York metropolitan area. Our central location allows for efficient pickup and return services.
Address: 220 S Fulton Ave, Mt Vernon, NY 10550, USA
Accessibility is a key priority at this location. We offer dedicated features to ensure all members of the community can access our services without difficulty. We feature on-site parking for customers picking up or dropping off their vehicles. Furthermore, the location is equipped with specific amenities to support customers with mobility needs, demonstrating our commitment to serving all local renters.
Enterprise Rent-A-Car in Mount Vernon specializes in comprehensive vehicle rental solutions to meet diverse transportation needs. Our inventory includes a variety of cars and vans suitable for both personal and commercial use.
- Car Rental Agency: Offering a wide range of passenger vehicles, including economy cars for cost-effective travel, full-size sedans for comfort, and SUVs for families or those needing extra space.
- Van Rental Agency: Providing various van options, such as minivans for passenger transport and cargo vans for moving or business logistics. Note that specific requirements may apply for 12 and 15-passenger vans in New York State.
- On-site Services: All rental and return transactions are handled directly at our convenient 220 S Fulton Ave branch location.
- Insurance and Replacement Rentals: Working closely with major insurance companies to provide replacement vehicles for customers whose cars are undergoing repair after an accident.
- Diverse Payment Options: Accepting various forms of payment to facilitate the rental process, including major credit cards, debit cards, and modern NFC mobile payments.
The Mount Vernon Enterprise location offers several distinguishing features and amenities designed to enhance the customer experience and reflect our commitment to diversity and community support:
- Identifies as Women-Owned Business: This location proudly identifies as a women-owned business, supporting diversity and inclusion within the local economy and business landscape of New York.
- Active Military Discounts: In appreciation of their service, we offer special savings and contracted rates for active military personnel and their families for both leisure and official government travel, including a 5% discount off base rates for Government Leisure Travel.
- Wheelchair Accessible Facilities: We ensure ease of access for all customers with a wheelchair accessible entrance and designated wheelchair accessible parking lot.
- Flexible Payment Options: Renters have the convenience of using Credit Cards, Debit Cards, and NFC mobile payments for transactions. Note that securing a rental with a debit card may involve specific restrictions, such as the only permitted additional driver being a spouse or domestic partner.
- Vehicle Quality and Readiness: We strive to provide vehicles that are consistently clean, well-maintained, and ready for pickup on time, minimizing any potential delays for New York drivers.
- On-site Parking: Convenient on-site parking is available for customers during the pickup and drop-off process.
For current vehicle availability, to make or modify a reservation, or for any general inquiries about our car and van rental services in Mount Vernon, please use the following contact details:
- Address: 220 S Fulton Ave, Mt Vernon, NY 10550, USA
- Phone (Primary): (914) 667-6720
- Mobile Phone: +1 914-667-6720
We recommend calling ahead, especially for van rentals or if you require an accommodation related to our accessibility features.
Choosing Enterprise Rent-A-Car at 220 S Fulton Ave in Mount Vernon provides local New York users with a reliable, convenient, and feature-rich rental option. What is truly worth choosing is the combination of operational excellence and supportive community features. As a women-owned business that offers practical discounts for active military members, we are committed to being a supportive community partner, not just a rental agency.
For customers seeking a 'stress-free rental with great customer service,' as noted in positive reviews, the professionalism, friendliness, and clear explanation of the rental details are significant advantages. We aim to ensure the 'whole process felt easy from start to finish' by providing clean cars that are ready on time. This dedication to a smooth transaction is what brings many local renters back to our door.
However, to ensure a positive experience, a proactive approach from the renter is essential. Given the reported issues with billing and insurance clarity, the responsibility falls on the customer to be vigilant. If you choose this location, you benefit from a wide selection of vehicles and excellent accessibility, but you should take the time to review every document carefully, especially concerning the Damage Waiver (DW) and any other charges, before signing. By combining our strong service features—like military discounts and full accessibility—with your informed vigilance, you can secure the great rental experience this location is known for.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
220 S Fulton Ave, Mt Vernon, NY 10550, USA
Enterprise Rent-A-Car Reviews
insurancepickupcredit cardcleancalltirelightrespectfulcar washoil
★ 5★ 4★ 3★ 2★ 1I had such a great experience renting with Enterprise! Everything went super smoothly, and the whole process felt easy from start to finish. The staff was really friendly, professional, and, most importantly, very communicative. They explained everything clearly, answered all my questions without rushing me, and made sure I understood everything about the rental.What I really appreciated was how nice and approachable everyone was. It didn’t feel like just another transaction—they actually made an effort to ensure things went well. The car was clean, ready on time, and in great condition, so I didn’t have to deal with any delays or last-minute surprises.Honestly, it was such a pleasant experience, and I wouldn’t hesitate to rent from them again. If you’re looking for a stress-free rental with great customer service, I’d definitely recommend Enterprise!
January 10 · Carolina CastilloHorrible experience at this location and a warning to all.Unfortunately, my car was damaged during an accident so my insurance set me up with a rental at this location. Got my car with no issue and returned it at a different location. I was told I would receive a call from the Mount Vernon location for closing details. Never received that call (should have found that suspicious but at the time I brushed it off and assumed all was good). A week later I see a charge on my credit card statement for over $500. I was extremely angry and confused as this rental should have been covered by my insurance. I went in-person to this location for an explanation and spoke to the branch manager. He wasn't very helpful, only could deduct one expense. At this time I found out I signed up for their insurance at the time I took out their vehicle. No one said any thing to me as I was signing my initials (why would I get their insurance when I have my own?). I expressed my frustrations at being tricked but he didn't seem to care- just wanted his money. He told me someone would contact me by the end of the week- no one did so I plan to go through the higher ups now. This is such a suspicious, sleezy business practice and I plan to file a complaint (based on some other reviews I read I am not the only one they screwed over). But overall, a totally unprofessional and unfriendly environment. And must work on those communication skills. Definitely won't be suggesting this Enterprise to any one I know or will go with Enterprise for future rentals as all trust is lost now. I will continue to fight the rest of the charges but they made an unpleasant experience an even stressful, horrible situation- zero stars if it was an option.
August 05 · Katie CocoI recently rented a vehicle from Enterprise Rent-A-Car in Mount Vernon from May 14 to May 17, and I was very satisfied with the overall experience.The booking process was quick and easy, and everything was ready when I arrived. The staff at the Mount Vernon branch were friendly, professional, and efficient—they made the pickup and return process seamless. The car itself was clean, well-maintained, and ran perfectly throughout my rental period.I appreciate the excellent customer service and the reliability of the vehicle. I will definitely consider Enterprise again for future rentals and highly recommend the Mount Vernon location to others.— Wilde Diaz
May 18 · Wilde DiazAbsolutely disgusting will never rent another car here and the customer service is even worse. No level of professionalism or communication at all. Regarding clean cars and lost property, that was confirmed by a representative to have been found and was in the process of being returned, that was never secured. Gave me an email to a "higher up" that absolutely never responds, regarding my issue. Will take your things and pass them off as an "added service". Just shut it down at least until they are able to clean their cars in between rentals.
June 04 · Armanni MelendezRecently had an extended rental while my car was under repairs. First, I love the new location. It is definitely an upgrade from their original location on 1st Street - the office space is more inviting for customers, it's clean, well lit and welcoming.The team was really helpful when I had an issue with my rental and were quick to over several solutions that were beyond satisfactory.I highly recommend Enterprise as a company and definitely this location for your rental needs.
May 13 · Melissa Vicino
More Car Rental Near Me
Black Sea Transportation New York2.0 (79 reviews)299 E 3rd St b, Mt Vernon, NY 10553, USA
Medlife Ambulette5.0 (3 reviews)3621 Provost Ave ste 202, Bronx, NY 10466, USA
Medlife Ambulette0.0 (0 reviews)3318 De Lavall Ave ste 1, Bronx, NY 10475, USA
Enterprise Rent-A-Car4.0 (344 reviews)341 E 233rd St, Bronx, NY 10470, USA
Action Ambulette Inc3.0 (19 reviews)828 McLean Ave, Yonkers, NY 10704, USA
Enterprise Rent-A-Car4.0 (677 reviews)27 Horton Ave, New Rochelle, NY 10801, USA
Budget Car Rental3.0 (89 reviews)24 Station Plaza N, New Rochelle, NY 10801, USA
Avis Car Rental4.0 (138 reviews)24 Station Plaza N, New Rochelle, NY 10801, USA
Enterprise Rent-A-Car4.0 (497 reviews)1000 Central Park Ave, Yonkers, NY 10704, USA
OneUnique Auto5.0 (2 reviews)3240 Hone Ave, Bronx, NY 10469, USA
Enterprise Rent-A-Car4.0 (408 reviews)230 McLean Ave, Yonkers, NY 10705, USA
MyTuroRD LLC4.0 (41 reviews)1219 Waring Ave, Bronx, NY 10469, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (329 reviews)
BEST RENTALS INC3.0 (3 reviews)
Avis Car Rental3.0 (84 reviews)
Enterprise Rent-A-Car4.0 (482 reviews)
PV Fleet LLC0.0 (0 reviews)
Express Rent-A-Car3.0 (58 reviews)Trending Car Rental Blog Posts
How to Handle a Delayed or Canceled Flight When Your Rental Car Booking is Affected
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
What Every Traveler Should Know About Vehicle Type Upgrades
How to Choose the Best Rental Car for Visiting U.S. Theme Parks, Water Parks & Family Resorts
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
Renting a Car for a Road Trip: Best Routes, Vehicle Picks & Packing Tips | Lifestarcarrentalmn.com
