ACE Rent A Car

- 2200 Rental Car Center Pkwy, College Park, GA 30337

For Georgia residents and travelers arriving at the bustling Hartsfield-Jackson Atlanta International Airport (ATL), securing reliable transportation is the first critical step toward your destination. ACE Rent A Car, a recognized agency operating within the consolidated Rental Car Center, offers a range of vehicles and services designed to meet diverse travel needs, from quick business trips to extended family vacations across the state.

As an economy-focused provider, ACE Rent A Car often appeals to users looking for highly competitive base rates for various vehicle classes, including compact, intermediate, and full-size cars, as well as SUVs and vans. However, as is common with many value-oriented airport rental companies, it is crucial for local users to be fully aware of the rental terms, especially those concerning insurance, deposits, and mandatory fees, to ensure the final cost aligns with the initial quote.

While customer experiences can sometimes vary, the agency is committed to problem resolution. For instance, loyal customers have praised agents like “Cori” for their "patience and professionalism" in turning a challenging situation around, emphasizing that dedicated staff can make a significant difference in the overall rental experience, even during a busy travel period.

To help you make an informed choice, this guide outlines the key operational details, services, and features of the ACE Rent A Car location at the ATL airport hub.

The ACE Rent A Car branch is not located within the main airport terminal but is conveniently situated at the Hartsfield-Jackson Atlanta International Airport Rental Car Center (RCC) in College Park. This is the central hub for all on-site airport car rental agencies.

Address: 2200 Rental Car Center Pkwy, College Park, GA 30337, USA

Accessibility to the Rental Car Center from the airport terminal is straightforward and efficient:

• ATL SkyTrain Access: Customers arriving at the terminal (North or South side) must follow the overhead signs to the SkyTrain—an automated people mover. The free, five-minute ride directly connects the main terminal to the Rental Car Center.
• On-Site Parking: Vehicles are picked up and dropped off in the same consolidated facility, offering maximum convenience once you have arrived via the SkyTrain.
• Disabled Access: The entire facility and the ACE Rent A Car counter are designed for ease of use, including a wheelchair accessible entrance and a wheelchair accessible parking lot.
• Operating Hours: The counter generally maintains extensive operating hours, including weekends, to accommodate early morning arrivals and late-night departures, with typical closing hours around 9:00 PM to 10:00 PM (subject to change by season).

ACE Rent A Car at ATL provides core car rental services with competitive rates and a standard range of vehicle types. Their primary offerings include:

• Diverse Vehicle Selection: The fleet typically includes economic-friendly options such as compact and intermediate cars (e.g., Nissan Sentra, Ford Fiesta, or similar), full-size sedans, and various SUVs (e.g., Hyundai Santa Fe or similar). Specialty vehicles, like 7-passenger minivans, are also generally available to cater to larger groups.
• Standard Rental Amenities: Customers can add on essential extras at the counter, such as GPS navigational systems, infant car seats, child car seats, and booster seats for children up to age 12.
• Payment Flexibility: ACE accepts all major Credit cards for both payment and deposit requirements. Bank-issued Debit cards are also accepted, though usually only when accompanied by a ticketed return travel itinerary and proof of full coverage insurance that transfers to the rental vehicle.
• Deposit Requirements: Renters are required to provide a security deposit, which can be a pre-authorization on a credit card. The deposit amount typically starts around $300.00 plus the estimated cost of the rental.
• Fuel Policy: Standard policy is to return the vehicle with the same level of fuel as at the time of pick-up to avoid a refueling surcharge.

The key features of choosing ACE Rent A Car at this busy Georgia airport center often revolve around value and efficiency, though customers should be prepared for potential variations in the final booking price.

• Competitive Base Rates: ACE is frequently noted for offering some of the lowest initial price quotes among the agencies at the ATL Rental Car Center, making it attractive for budget-conscious travelers.
• Customer Loyalty Recognition: The staff at this location has been specifically acknowledged by repeat customers for providing excellent, personalized service that goes the extra mile, reinforcing a commitment to retaining loyal renters.
• Convenient Airport Access: Being located directly within the ATL Rental Car Center, which is connected by the SkyTrain, simplifies the logistics of picking up and dropping off your vehicle immediately upon arrival or prior to departure.
• New Vehicle Replacement: In cases of vehicle issues, such as the reported tire pressure warning, the agency will provide a replacement vehicle with no issues, demonstrating a functional process for addressing maintenance concerns.
• Age Requirements: Renters must be at least 21 years old, though drivers aged 21-24 will incur a daily young driver surcharge, which is an important consideration for younger Georgia users.

For reservations, questions about vehicle availability, or specific policies regarding local renters and required documentation, customers are advised to contact the agency directly:

Address: 2200 Rental Car Center Pkwy, College Park, GA 30337, USA

Phone: (844) 874-3966

When calling, local Georgia users, in particular, should confirm requirements, as local renters (often defined as those living within a 120km radius of the location) may have different documentation or mileage requirements than arriving air travelers.

ACE Rent A Car at the Hartsfield-Jackson ATL Rental Car Center is worth choosing for Georgia users who prioritize a low initial price and convenience, but a high degree of preparedness is required to manage the potential for additional costs at the counter. When considering this agency, keep the following balanced factors in mind:

• Cost-Conscious Travel: If securing the absolute lowest starting rental rate is your highest priority for a compact or mid-size vehicle, ACE is a strong contender compared to larger, premium brands at the airport.
• Centralized Location: The ability to walk off the SkyTrain and directly to the rental counter is an undeniable advantage of the consolidated Rental Car Center location.
• Be Prepared for Fees: Customers must be acutely aware of the potential for additional mandatory fees, particularly those related to insurance. The experience of an additional $20 per day for required basic insurance, which can add hundreds of dollars to the final cost, is a common occurrence with economy providers. Users should investigate whether their personal insurance fully transfers to the rental vehicle and be prepared to provide proof of coverage to potentially decline the rental company’s insurance options.
• Demand Detailed Confirmation: To avoid discrepancies like those cited in reviews ("My rental quote was different after the mandatory insurance purchase"), it is highly recommended to demand a detailed, itemized list of all fees and charges—including all taxes, facility charges, and insurance—before finalizing a reservation, ideally at the time of booking online.

In summary, ACE offers good value in vehicle choice and location, but the final, satisfactory experience hinges on the renter's due diligence in confirming all charges and being prepared for the requirements for local renters and the company’s insurance policy.

ACE Rent A Car

2200 Rental Car Center Pkwy, College Park, GA 30337, USA