Alamo Rent A Car Introduce
For Wisconsin residents and visitors landing at Milwaukee Mitchell International Airport (MKE), securing reliable, affordable, and convenient ground transportation is a key part of any successful journey. Alamo Rent A Car, located directly at the airport, offers a practical solution for all your travel needs, whether you're heading to downtown Milwaukee for business, taking a scenic drive along Lake Michigan, or embarking on a longer Wisconsin road trip.
Alamo has established itself as a popular choice for value-conscious travelers by offering a straightforward and often digitized rental experience. The local operation takes pride in its accessibility and the range of vehicles provided, from economical compact cars perfect for city navigation to spacious SUVs ideal for family vacations or hauling gear. Furthermore, this branch has the unique distinction of identifying as a woman-owned business, demonstrating a commitment to diversity and community involvement within the Milwaukee business landscape.
While the vast majority of customer experiences are positive, praising the professional, courteous staff and the seamless process from reservation to drop-off, a critical analysis requires acknowledging that, like any high-volume service provider, occasional service difficulties can arise. One customer reported an extremely frustrating incident involving an accident, tow truck dispatch failure, and difficulties securing a replacement vehicle and closing the rental agreement, resulting in significant stress and financial loss. Conversely, other customers have lauded the branch for its "great job handling our rental car request" and for employees being "very professional and courteous." These mixed experiences underscore the high-volume nature of airport operations and the importance of professional, streamlined service, particularly when unexpected issues occur. For the typical Milwaukee traveler, however, Alamo provides a reputable, well-known rental option.
Alamo Rent A Car is conveniently situated at the heart of the transportation hub for southeastern Wisconsin, located at 5300 S Howell Ave, Milwaukee, WI 53207, USA. This address places the rental agency within the consolidated rental car facility at Milwaukee Mitchell International Airport (MKE).
Being directly on-site at MKE means travelers can easily follow signs from the baggage claim area to the rental car counters and then proceed to the vehicle pick-up area without the need for off-site shuttles, which adds a significant layer of convenience. The location is specifically designed to be highly accessible for all customers, with key features including:
- Wheelchair accessible entrance: Ensuring a smooth and comfortable entry and exit for customers with mobility needs.
- Wheelchair accessible parking lot: Dedicated parking spaces are available for easy access to the rental facility.
- On-site parking: Providing designated areas for both rental vehicles and customer parking, facilitating easy vehicle return.
The operating hours at this airport location are typically extensive to accommodate flight schedules, often opening early and closing late every day of the week. While hours can vary, common operating times are around 7:00 AM to 2:00 AM on weekdays and similar extensive hours on weekends, making it highly accommodating for travelers arriving or departing at almost any time of day or night. As this is a high-traffic airport location, it is always advisable to confirm current hours when booking your reservation.
Alamo Rent A Car offers a wide array of services designed to make the car rental process efficient and budget-friendly for the Wisconsin traveler:
- Broad Fleet Selection: A comprehensive fleet ranging from economical compact and mid-size sedans (like the Nissan Versa or Toyota Corolla) for solo or couple travel, to full-size vehicles (like the Chevrolet Malibu), and a selection of SUVs and vans (including the Chrysler Pacifica or Nissan Rogue) for larger groups and cargo.
- Self-Service Kiosk and Digital Check-in: Availability of self-service kiosks and Accelerated Check-in options online allows customers to bypass or expedite the counter process, a major time-saver upon arrival.
- Discounts for Active Military and Government Personnel: Offering special discounted rates for active-duty military, veterans, and U.S. government employees traveling for leisure or official business, providing significant savings for those who serve or have served our nation.
- Variety of Payment Options: Flexibility in payment, accepting major Credit Cards and Debit Cards. The use of NFC Mobile Payments further streamlines the transaction process at the counter.
- Damage Waiver and Protection Products: Offering various protection options, such as Damage Waiver (DW), for an additional daily charge, allowing renters to manage their liability risk.
- Cross-Border Travel (to Canada): Permitting most vehicles to be driven into Canada, subject to specific vehicle class restrictions, age requirements, and return policies, which is beneficial for travelers planning a trip north of the border.
The Alamo Rent A Car location at MKE is notable for several key features that benefit the local customer base and visitors to Wisconsin:
- Woman-Owned Business: The local operation identifies as a woman-owned enterprise, a point of distinction that supports diversity in business ownership within the Milwaukee community.
- Military-Friendly Discounts: A strong commitment to supporting military families and personnel is evidenced by specific Active Military Discounts and government rates for both official and leisure travel.
- Digital Efficiency: The offering of digital services like the self-service kiosk and online check-in is a major highlight, minimizing time spent at the rental counter and accelerating the start of your journey.
- Affordable and Value-Focused: Alamo is consistently recognized for offering competitive and affordable rates, making it a budget-friendly option for families and individuals.
- High Overall Customer Satisfaction: Despite isolated service issues, the location generally maintains high customer ratings for cleanliness, comfort, and value for money, with many customers reporting quick and easy pick-up and drop-off experiences.
For all inquiries, reservations, and customer support needs related to your vehicle rental from the Milwaukee Mitchell International Airport location:
- Address: 5300 S Howell Ave, Milwaukee, WI 53207, USA
- Phone: (833) 571-5615
- Mobile Phone: +1 833-571-5615
- Emergency Roadside Assistance: For urgent, 24/7 issues like breakdowns or accidents, travelers should utilize the dedicated emergency number provided by Alamo's roadside assistance service.
Alamo Rent A Car at MKE is worth choosing for Wisconsin residents and travelers primarily because of its unbeatable combination of convenience, value, and commitment to efficient service. Located right in the airport terminal's consolidated car rental facility, it eliminates the hassle of shuttle rides, saving you precious time upon arrival. The availability of digital tools like the self-service kiosk allows you to manage your rental process quickly, a significant benefit after a long flight.
Beyond convenience, Alamo offers tangible benefits such as Active Military Discounts, which directly supports the armed forces community and provides substantial savings. Furthermore, its identity as a woman-owned business adds a positive local dimension to your choice. While the provided customer feedback highlights that unexpected events can test any system, the general consensus points toward a highly professional, courteous staff and a clean, comfortable fleet of vehicles that offer excellent value for money. For the typical traveler prioritizing a seamless pick-up, transparent pricing, and a diverse range of reliable cars for navigating the Badger State, Alamo at Milwaukee Mitchell International Airport remains a highly recommended and dependable option.
Alamo Rent A Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Alamo Rent A Car Photos










Alamo Rent A Car Location
Alamo Rent A Car
5300 S Howell Ave, Milwaukee, WI 53207, USA
Alamo Rent A Car Reviews
airportpricepickupchoicecheck indrivingpaySUVcredit cardemployee
★ 5★ 4★ 3★ 2★ 1I am writing to express my extreme dissatisfaction with the service I received from Alamo Rent A Car Milwaukee. What should have been a simple and straightforward rental experience turned into one of the most frustrating and stressful situations I have ever encountered. The way this company handled my case was careless, unprofessional, and completely lacking in empathy. Because of this experience, I will be warning friends, family, and colleagues to avoid this company entirely.On the second day of my rental, I had an unfortunate accident involving a deer. While the accident itself was upsetting, the real ordeal began immediately after. I did everything I was supposed to do: I contacted the police, my insurance company, and the rental company’s roadside assistance to report the incident and request support. I was told a tow truck would be sent, but after waiting alone in the cold for two hours late at night, no one ever arrived.During that call, the rental company reassured me that I didn’t need to worry. They said the car would be picked up and that I should make my way to the branch to receive a replacement vehicle. Since I was approximately an hour away, I arranged a ride to get there. When I arrived, instead of a smooth process, I was informed that I would not be getting a replacement vehicle and that they couldn’t even close my rental agreement because the damaged car wasn’t yet in their lot. This was particularly frustrating because roadside assistance — part of the same company — had been the one to instruct me to go to the branch in the first place.Because of their disorganization and lack of responsibility, I missed my daughter’s competition and had to pay an additional $500 out of pocket for a new rental over two days. To make matters worse, the branch manager, Sarah, didn’t even come out to speak to me directly. She sent an employee named David, who only made things more aggravating by trying to charge me even more money.Meanwhile, the damaged car sat in a public parking area for two full days. The police, unlike the rental company, were helpful and reassuring, assuring me that the situation was under control and that Alamo should take care of it. The car was finally towed at 8 p.m. on Monday — the night before my scheduled departure on Tuesday. Despite my countless calls and attempts to resolve the matter, it wasn’t until Thursday that I was finally told I could close my bill. Only then did Sarah make an appearance.This entire ordeal made it painfully clear that customer service is not a priority for this branch. Their lack of communication, empathy, and accountability caused me significant emotional stress, financial burden, and personal loss. I left feeling not just disappointed, but disrespected.This wasn’t simply bad service — it was outright negligence. I will never rent from this company again, and I strongly advise others to think twice before doing so.
October 17 · laura santibanezAlamo did a great job handling our rental car request. From the reservation to the time we dropped off the car. The employees of Alamo were very professional and courteous. Keep up the good work Alamo!!!!
October 12 · Barney PippÁlamo rental car as amazing Simple’s to rent car really good and associates friendly y thanks so much
August 22 · Isandra RomanNice car, but Tom-Tom navigation? The user interface is at least a decade behind Google or Apple. Satisfaction would have been five star if the navigation service was up to date.
October 12 · Rick ThoresonGreat experience with Alamo. Picked up the car from Milwaukee airport, it was a new model with low mileage, great safety features. Pick up counter lady was fantastic as was the drop off lady. Great customer service. Got texts while I had the car checking in and a reminder of my drop off date and time.
June 21 · Peggy Kidwell
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