Hertz Car Rental - Milwaukee - Milwaukee Mitchell International Airport (MKE) Introduce
Welcome to Wisconsin! Whether you're flying into the state for a business trip, a family vacation, or just passing through, securing reliable transportation is the first step to a successful journey. For those arriving in the Milwaukee area, the **Hertz Car Rental** location at the **Milwaukee Mitchell International Airport (MKE)** serves as a convenient and well-known option for securing a vehicle. Located directly at the airport, this agency is focused on getting you on the road quickly to explore the great sights and destinations Wisconsin has to offer, from the shores of Lake Michigan to the rest of the Midwest.
The Hertz Car Rental agency at MKE is a key service provider for travelers and local residents in need of temporary transportation. As an established car rental brand, the agency offers a variety of vehicles to suit different needs, whether you require a compact car for efficient city driving, a spacious SUV for a family adventure, a large sedan for comfort, or even specialty vehicles. Their focus is on providing a range of choices and a streamlined rental process. Renting a car at the airport offers maximum convenience for arriving passengers, eliminating the need for off-site shuttles and reducing overall travel time upon landing in Milwaukee. This branch operates as a full-service car rental agency, providing all the necessary on-site services to complete your rental agreement and pick up your vehicle without leaving the airport complex.
This Hertz Car Rental branch is strategically situated for immediate access upon arrival at **Milwaukee Mitchell International Airport (MKE)**. Its primary location within the airport area ensures a quick and simple transition from your flight to your rental car, often a critical factor for busy travelers.
The specific address for the location is:
5300 S Howell Ave, Milwaukee, WI 53207, USA
Accessibility is a key consideration for the facility. The location proudly features **wheelchair accessible entrance** and **wheelchair accessible parking lot** amenities, ensuring that all customers, regardless of mobility needs, can easily access the counter and the rental area. For those driving to the location for a one-way rental or drop-off, **on-site parking** is also available. Generally, the rental car facilities are well-integrated with the airport terminal, often just across the street from baggage claim, which means no long shuttle rides are typically required to reach the counter.
The Hertz Car Rental - Milwaukee - Milwaukee Mitchell International Airport (MKE) location provides comprehensive services typical of a major car rental agency, designed to meet the diverse needs of both leisure and business renters. These services are executed with the goal of providing a smooth experience.
- Onsite Services: All primary rental and return services are conducted directly at the airport location for maximum convenience, allowing travelers to manage their booking, vehicle pickup, and vehicle return without having to travel to an off-site location.
- Diverse Vehicle Fleet: Customers can select from a wide range of car classes. The fleet typically includes options such as compact cars (e.g., Chevrolet Spark, Ford Focus), standard/mid-size cars (e.g., Mazda Mazda3, Chevrolet Malibu), SUVs (e.g., Jeep Wrangler, Nissan Rogue, Chevrolet Equinox, GMC Yukon), minivans (e.g., Chrysler Pacifica), and luxury vehicles (e.g., Nissan Maxima, Chrysler 300). Specific models are always subject to availability, and reservations are usually for a car class or "similar" vehicle.
- Flexible Payment Options: The agency accepts a variety of payment methods to accommodate customer preference. You can pay using **Credit cards**, **Debit cards**, and modern **NFC mobile payments** (Near-Field Communication, such as Apple Pay or Google Pay), though specific terms and conditions may apply, particularly when using a debit card, which may require a credit check or an increased deposit hold.
- Optional Coverage and Extras: Travelers have the option to add various protections, such as Liability Insurance Supplement (LIS), Loss Damage Waiver (LDW), and Personal Accident Insurance (PAI), as well as extras like GPS navigation systems or child safety seats, depending on their needs for their trip around Wisconsin.
- Loyalty Program Benefits: Customers enrolled in the Hertz loyalty program (such as Gold Plus Rewards) may be eligible for benefits like skipping the counter, vehicle upgrades when available, and earning points towards future rentals.
The Hertz MKE location offers several features designed to enhance the rental experience and provide added value to specific customer segments.
- Convenient Airport Location: Being located right at Milwaukee Mitchell International Airport (MKE) is the paramount feature, allowing for a fast transfer from the plane to the car.
- Active Military Discounts: A significant highlight of the location is the provision of **Active military discounts**, offering valuable savings to those who serve. Active duty service members should inquire directly about the specific terms and verification process required to apply this discount to their rental.
- High Accessibility Standards: The facility ensures ease of access for all patrons with a **wheelchair accessible entrance** and a **wheelchair accessible parking lot**, reflecting a commitment to accommodating diverse mobility needs.
- Diverse Payment Options: The ability to use **Credit cards, Debit cards, and NFC mobile payments** offers modern flexibility at the counter.
- On-Site Parking: For customers utilizing their own vehicle for drop-off or pickup related to the rental, convenient **On-site parking** options are provided.
For making reservations, inquiries about availability, or questions regarding an existing rental, you can reach the Hertz Car Rental - Milwaukee - Milwaukee Mitchell International Airport (MKE) branch using the following details.
Address:5300 S Howell Ave, Milwaukee, WI 53207, USA
Phone:(414) 747-5200 (Local Number)
Mobile Phone:+1 414-747-5200 (International Format)
It is always recommended to call during the location's operating hours, which typically align with flight schedules at the airport, to ensure an agent is available to assist you.
Choosing Hertz at MKE means opting for the convenience and reliability associated with a globally recognized car rental brand, right where you need it—at the airport terminal. The location is an ideal choice for travelers prioritizing ease of pickup and drop-off, as the on-site location streamlines the transition from air travel to ground transportation for your Milwaukee and greater Wisconsin itinerary.
The commitment to inclusivity, highlighted by the **wheelchair accessible amenities**, makes it a strong consideration for all travelers. Furthermore, the provision of **Active military discounts** demonstrates a valuable commitment to service members. This is a crucial highlight for the significant population of military families and veterans throughout Wisconsin and the Midwest.
However, it is worth noting that customer experiences can sometimes be variable, as reflected in customer feedback. While some customers report an exceptional, seamless experience with clean vehicles, professionalism, and outstanding service—often specifically highlighting friendly and accommodating staff—other accounts mention negative interactions with individual counter staff, including perceived lack of empathy, communication issues, and difficulties related to vehicle class fulfillment. These mixed reviews suggest that while the company's standards and the overall convenience of the MKE location are strong selling points, the individual customer service experience may depend on the agent encountered and real-time fleet availability.
To ensure the best experience, Wisconsin-bound travelers should book their preferred car class well in advance, especially during peak travel seasons, and confirm all specific vehicle requirements (like trunk space or passenger capacity) when making the reservation. Being prepared with all necessary documentation (ID, credit card, and reservation details) and maintaining a friendly, clear demeanor can contribute to a smoother transaction. If encountering an issue, it may be beneficial to politely request to speak with a different agent or a manager to seek a satisfactory resolution, as some customers reported positive outcomes when interacting with other staff.
Ultimately, Hertz Car Rental at MKE offers the necessary resources, a diverse fleet, and the unparalleled convenience of an on-airport location, making it a viable and often excellent choice for starting your journey in Wisconsin.
Hertz Car Rental - Milwaukee - Milwaukee Mitchell International Airport (MKE) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Hertz Car Rental - Milwaukee - Milwaukee Mitchell International Airport (MKE) Photos










Hertz Car Rental - Milwaukee - Milwaukee Mitchell International Airport (MKE) Location
Hertz Car Rental - Milwaukee - Milwaukee Mitchell International Airport (MKE)
5300 S Howell Ave, Milwaukee, WI 53207, USA
Hertz Car Rental - Milwaukee - Milwaukee Mitchell International Airport (MKE) Reviews
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★ 5★ 4★ 3★ 2★ 1I have never had such a negative customer service experience. I was “helped” by Maria as she responded to my queries with eye rolls and sighs. I am from the south and start every interaction with a smile and friendly demeanor and it was shot down immediately. This is our interaction went:Me: Hi, I have a reserva—Maria: credit card and ID.Maria: (mumbles something) are you here for business or leisure?Me: I’m sorry can you please repeat that?Maria: (insert eyeroll) BUSINESS or LEISURE?Me: Leisure, I heard that part but missed the part before that.Maria: oh, show your id when you enter the garage.I booked a Kia k5 or similar and paid more specifically for the trunk space. She gave me a Kia soul. I go back to the counter and the conversation continues like this:Me: the car issued to me will not meet my needs and I need something bigger. I ordered a k5 and got a soul, do you have any cars similar to what I ordered with bigger trunk space?Maria: *sigh* we don’t have k5s and you ordered a standard car.Me: yes, I understand, but I paid more for the larger trunk space, do you have anything comparable like a sonata, Camry, or accord?Maria: well a Camry is a luxury vehicle and we would have to charge you more.Me: y’all don’t have anything available like a k5?Maria: *sigh again* we don’t have k5s ma’am.Me: yes I understand.We finally get a car, but I was just so in shock by the experience I had. My two young children were with me and asking for a refund was not an option. I don’t think it was a Hertz issue because the two employees next to her were welcoming and friendly with their customers. I hope Maria was just having an off day, and this is not how she treats all of her customers, but 2 stars because we eventually got a car to drive away from that very uncomfortable situation.
October 09 · Kristen LeNoirI recently had the pleasure of renting from Hertz, and I can confidently say the experience exceeded my expectations. The reservation process was smooth and efficient, and the vehicle I received was clean, well-maintained, and ready to go upon arrival.What truly set this experience apart, however, was the outstanding customer service. I’d especially like to recognize branch—this individual went above and beyond to ensure my rental experience was seamless. Their professionalism, attention to detail, and warm attitude made a lasting impression.This level of service reaffirmed why I’m highly likely to recommend Hertz to others. It’s clear that the team values both quality and customer care, and I appreciate the effort that went into making my visit memorable.
July 16 · Raymond D Brown MBAIM BBA ASCS ASGSDO NOT RENT HERE. FALSE ADVERTISING.We rented a "standard pickup" which called out F150 "or similar." Anyone who know trucks knows that would also mean a GMC1500, Ram1500, Toyota Tundra, etc. We were given a Ram2500 Super Duty. I told them that is not the same class as an F150 and is not "standard." We rented for a long road trip and will now get way less gallons per mile. They continued to use the "or similar" and when I asked the one person who looked like he knew trucks if can honestly say that a 2500 is similar to a 150, he did not (he shook his head and looked down).I was then told, "We don't have any trucks that size in our fleet," referring to a 150/1500. I told them if they don't have any trucks that size in their fleet then they shouldn't be advertising that they do. Again, crickets.I asked for a discount because we will be paying so much more for gas. Nope. I asked for a smaller vehicle. They "offered" to rent me a small SUV for $200 more, almost doubling the cost of the rental.DO NOT RENT HERE.
October 13 · Sara HerrI was directed to a space with no car in it. That delayed our departure. The interior windshield glass was foggy and created glare with oncoming headlights. We cleaned it the next morning. The drop off was easier but no signage describing what was expected of the renter. No employees were there to greet us. We did love the on-site location no buses needed.
August 19 · Daniel KeoughMy 1st and last time renting. My flight was delayed so I attempted to contact the Hertz at the airport serveral time, but each time the phone hung up. Upon arrival, there was only one person at the rental check-in desk, once I finally got to the car there was damage, the gentleman sitting in the station outside told me to take a picture of it with my phone. I was uncomfortable taking a car that was damaged and no one from the company is documenting said damage, I told the gentleman that, but he did nothing to remedy the situation and sent me on my way. The inside of the car was dirty. I needed to keep the car an additional day, was unable to reach the airport Hertz, upon return of the rental I was charged a daily rental rate higher than the rate my rental had been booked at. The gentleman who returned the rental was the only person with good customer service, but it wasn't enough to give Hertz at MKE airport more than 1 star.
November 03 · LaQundra Hill
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