Avis Car Rental Introduce
For residents and visitors in the greater Los Angeles area, particularly those in the heart of the entertainment capital in Burbank, finding a dependable and customer-focused car rental solution is essential. Avis Car Rental, situated centrally at 2509 W Olive Ave, stands out as a top-tier provider for both your daily commuting needs and larger group transportation requirements. This location serves as an excellent resource for anyone in the 91505 zip code and surrounding California communities looking for clean, reliable vehicles backed by a commitment to hassle-free service.
Far from just an airport outpost, this specific Avis location is a true neighborhood car and van rental agency dedicated to offering the personalized attention that local Californians appreciate. Whether you are navigating the busy streets of Downtown Burbank, heading to a production studio, or planning a weekend getaway up the Pacific Coast Highway, having the right vehicle can make all the difference. Avis provides a professional, friendly, and efficient rental process, aiming to ensure that your experience is as smooth and quick as possible, getting you on the road and where you need to be with minimal delay.
Customer feedback frequently highlights the exceptional level of service offered by the staff. Customers have noted experiences where employees, such as Victor, go out of their way to ensure every step—from initial booking to pickup and final return—is quick and completely stress-free. The emphasis on being "extremely professional, friendly" and "super helpful in answering questions and accommodating schedules" speaks volumes about the local team's dedication to the community they serve. For many, this Burbank location has become the trusted "go-to place to rent a car" in the LA area, thanks to the combination of great car selection, fair prices, and the kind, easy-going nature of the management.
Location and Accessibility: Your Convenient Burbank Downtown Hub
Convenience is key when choosing a car rental agency, and the Avis Car Rental location at 2509 W Olive Ave provides an easily accessible downtown Burbank address. Located just one block west of Buena Vista Street, it is perfectly situated for residents who need a rental without the added stress of airport traffic and fees. This strategic positioning makes it an ideal spot for those living or working in the local neighborhoods, including those close to major entertainment studios and business districts in Burbank and Hollywood.
As a local "neighborhood" location, it offers operating hours that are more tailored to local customer needs compared to 24/7 airport counters, with general hours running from Monday through Friday, 8:00 AM to 6:00 PM, and shorter hours on Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM (Note: Holiday hours may vary, so always confirm before planning a pickup or drop-off). The accessibility features at this location are a significant highlight, demonstrating a commitment to serving all members of the California community.
Services Offered
The Avis Car Rental agency in Burbank offers a comprehensive suite of rental services and vehicle types to meet a variety of needs, ranging from quick economy rentals for local errands to spacious vans for group travel. The core offerings include:
- Car Rental Agency Services: A diverse fleet of vehicles spanning multiple classes, including economy, compact, intermediate, standard, full-size sedans, and more luxurious options. This ensures you can find the perfect car for a solo business trip, a family vacation, or just navigating the California highways.
- Van Rental Agency Services: Specializing in larger vehicle solutions, the location provides van rental options. This is especially valuable for large groups, film crews, or families traveling together throughout Southern California.
- Short-Term Rentals: Offering daily and weekend rental options with competitive rates, perfect for quick trips or when your personal vehicle is temporarily out of service.
- Long-Term Car Rental Options: For extended stays or corporate needs, flexible options like monthly car rentals are available, often providing better rates for longer commitments.
- One-Way Rentals: The convenience of picking up a car at this Burbank location and dropping it off at another participating Avis branch, ideal for those undertaking one-way journeys across California or beyond.
- Optional Services: Customers can enhance their rental experience with add-ons such as GPS units, various fuel plans, and Extended Roadside Assistance coverage.
- Payment Flexibility: Accepting all major Credit Cards and Debit Cards for payment, offering convenience for all renters.
Features and Highlights
This local Avis branch distinguishes itself through several key features that benefit the California consumer:
- Active Military Discounts: Acknowledging the service of military members and veterans, the location offers special discounts. This is a crucial financial benefit for active-duty personnel, reservists, veterans, and their families in the community.
- Wheelchair Accessible Entrance and Parking: Ensuring full compliance and superior accessibility, the location features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, providing a welcoming environment for all customers.
- High Customer Service Ratings: As evidenced by local reviews, the branch is known for its professional, friendly staff and dedication to making the rental process efficient and hassle-free, often described as the "best rental car place in LA."
- Wide Vehicle Selection: Offering a range of cars and vans, ensuring customers can match the vehicle size and style to their specific travel needs, from small fuel-efficient models for city driving to larger SUVs for a California road trip.
- Commitment to Vehicle Reliability and Cleanliness: Customers consistently report that the cars provided are clean, reliable, and exactly as described in the booking, which is a fundamental pillar of a quality rental experience.
Contact Information
For making a reservation, confirming vehicle availability, or inquiring about specific policies, you can reach out to the Burbank Downtown Avis location directly:
Address: 2509 W Olive Ave, Burbank, CA 91505, USA
Phone: (818) 972-2660
Mobile Phone: +1 818-972-2660
What is Worth Choosing This Local Avis Rental?
Choosing the Avis Car Rental at 2509 W Olive Ave in Burbank, CA, means opting for a trusted, globally recognized brand with the welcoming feel and exceptional service of a dedicated local business. The combination of a convenient, downtown location easily accessible to Los Angeles area locals, coupled with practical features like dedicated discounts for active military and full physical accessibility, makes it a superior choice for California drivers.
The consistently high praise from customers about the management and staff underscores a service ethic that goes beyond simply handing over keys. Renters value the quick and hassle-free process and the commitment of staff to accommodate individual schedules and needs—a necessity in the dynamic Southern California environment. Whether you need a simple sedan for a week of commuting, an SUV for a mountain adventure, or a van for a cast and crew, this local Avis is equipped not only with the vehicle but also with the friendly, professional support to ensure a successful rental experience every time. It's an agency that truly acts as a trusted partner for all your car and van rental requirements in the Burbank and greater Los Angeles region.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos








Avis Car Rental Location
Avis Car Rental
2509 W Olive Ave, Burbank, CA 91505, USA
Avis Car Rental Reviews
priceparkingpickupgasrateprintercheck engine lighthappytireoffice
★ 5★ 4★ 3★ 2★ 1I had an excellent experience with Victor and his employees.They were extremely professional, friendly, and went out of their way to make sure everything went smoothly. The whole process — from booking to pickup and return — was quick and hassle-free. The car was clean, reliable, and exactly as described. They were also super helpful in answering my questions and accommodating my schedule. I’ll definitely be renting from them again and highly recommend them to anyone looking for a stress-free rental experience!
October 18 · David MarkarianThe best rental car place in LA honestly. Has helped me out more than a few times. Great car selection, great prices, and the owner is kind and easy-going. This has been and will be my go to place to rent a car.
July 02 · Jeremiah LucasI returned the car at 11:07am but didn't register the return until 12:08. Then the system charged me a late return fee!This happened with pick up as well, paper work done at 10:00am but car was not ready until 10:45, making it a double whammy!Horrible experience
September 25 · Rahmtin RotabiSerious Concerns Regarding Unsatisfactory Customer ServiceI hope this message finds you well. I am writing to express my deep dissatisfaction with the service I recently received from one of your customer service representatives. Unfortunately, the experience was far below the standard I would expect from a company of your reputation.The main issue stemmed from the excessive amount of time taken to address what should have been a relatively simple problem. Despite my patience, there was a clear lack of effort or initiative on the part of your staff to resolve the issue in a timely and effective manner. Even more concerning was the apparent reluctance to provide any meaningful assistance or alternative solutions, leaving me feeling ignored and unsupported as a customer.This level of service is not only disappointing but also completely unacceptable. As a paying customer, I expect prompt, professional, and attentive service, and it is disheartening to encounter such a lack of basic customer care.I sincerely hope that you take this feedback seriously and address these shortcomings with urgency. I would appreciate a follow-up on the steps you will take to ensure that this type of poor service does not happen again.Thank you for your attention to this matter. I look forward to your prompt response and resolution.
October 20 · Benjarong RoongmaneekulSeemingly run by one guy (very nice, and doing his best) on his own, which means that he is having to clean each car as he rents it as well as doing all the admin. So it takes 30+ mins to serve each customer - even at quiet times you can be waiting for an hour for service. We were here for more than 90mins even though there was only one customer in front of us. The computers are also a mess, so needed restarting, and the printer didn’t work. All pretty chaotic and very slow. I’m amazed Avis are putting their name on this, and that they haven’t got a second member of staff here. I’m only giving it a second star because the guy working there is doing his best in a bad situation, and was as helpful as he could be
August 05 · Tom S
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