America

- 8622 Bellanca Ave, Los Angeles, CA 90045

Choosing a car rental agency near a major transportation hub like Los Angeles International Airport (LAX) is a necessity for many California residents traveling for business or pleasure, as well as for those needing a replacement vehicle. America Car Rental, operating at an off-site location near LAX and sometimes known by the affiliated brand Right Cars LAX, presents itself as an option for travelers seeking competitive rates. However, potential customers, particularly those in the California region, should proceed with caution and be thoroughly informed about the company's operational practices, which have been frequently cited in local customer feedback.

The firm is classified as a car rental agency and is positioned to serve the high volume of traffic flowing through the greater Los Angeles area. While many rental companies strive for transparency and efficiency, the experience reported by numerous customers of America Car Rental strongly suggests potential issues with service delivery, particularly concerning financial transactions and customer support. It is essential for local users to weigh the perceived value of initial low prices against the potential for significant administrative and financial headaches that have been widely reported by previous California customers.

America Car Rental's physical presence is established close to LAX, a common location for many off-site rental agencies that use shuttle services to ferry customers to and from the terminals. This location is designed to offer convenience for those flying into or out of Southern California.

The primary contact location for this car rental agency is:

• Address: 8622 Bellanca Ave, Los Angeles, CA 90045, USA

This address is in the commercial corridor of the Westchester neighborhood, providing access to major roads and the airport vicinity. Customers should be aware that, as an off-airport site, arrival requires a shuttle transfer, which may add time to the overall pick-up and drop-off process compared to agencies located directly on the LAX rental car campus. Furthermore, customer reviews have indicated potential issues with punctuality and availability of the shuttle or staff during both pick-up and drop-off times, leading to significant delays for travelers, a critical concern when managing the tight schedules associated with air travel.

Based on general information about car rental agencies and common industry practices, America Car Rental offers the fundamental service of vehicle rental. They generally target a broad market by providing a range of vehicle types, aiming to serve different travel needs. However, customers must be acutely aware of the conditions, as the real-world execution of these services is heavily contradicted by user reports.

• Vehicle Rental: Offering standard car rental services for various durations. America Car Rental promotes a diverse fleet that includes cars, vans, shuttles, and SUVs, though the actual condition and reliability of these vehicles has been questioned by customers.
• Flexible Payment Options: The company accepts major credit cards for payment (American Express, Visa, MasterCard, Discovery), though credit card use is typically mandatory for the security deposit.
• Additional Rentals: Like many rental companies, they offer optional extras such as baby/infant seats and GPS devices with Wi-Fi service.
• Insurance Provision: They offer their own insurance packages, but numerous customer complaints detail significant and unexpected upcharges when customers attempt to use their own personal or third-party insurance coverage, often leading to a "bait and switch" scenario.

While the company may highlight its competitive rates as a primary feature, the most crucial information for any California user considering this agency comes directly from the aggregated feedback of past customers. These highly critical reports paint a picture of significant and recurring problems that prospective renters must know about. **The following points are based on direct customer testimony and should be considered paramount in your decision-making:**

• Deposit Refund Failures: A pervasive and critical complaint is the **failure to refund high-value security deposits**. Customers report waiting months, and in some documented cases over a year, without receiving their prepaid deposits back, despite returning the vehicle as required.
• Undisclosed High Deposits: Renters report being surprised by an **"extremely high deposit"** amount that is only disclosed upon arrival at the rental office, a substantial deviation from the expected cost that is often required to secure the vehicle.
• Bait-and-Switch Pricing: Customers frequently state that the final rate charged at the counter is significantly higher than the quoted reservation price, often due to undisclosed insurance fees or other upcharges that are aggressively marketed upon arrival.
• Poor Customer Service & Evasion: The staff is repeatedly described as unprofessional, unwilling to help, and quick to give the "run-around." Management is cited as being virtually impossible to contact, particularly for resolving issues like deposit refunds.
• Operational Unreliability: Reports exist of staff opening the office up to an hour late without notice, forcing customers to wait and risk missing flights, indicating highly unreliable business practices.
• Vehicle Availability Issues: At least one customer reported arriving to find the agency had no car available for their reservation, a fundamental breach of the rental agreement.

Should you choose to proceed with a reservation or need to contact the agency regarding a past rental, the contact details provided are as follows. Given the widespread complaints about contact evasion, attempts to reach the agency should be thoroughly documented.

• Address: 8622 Bellanca Ave, Los Angeles, CA 90045, USA
• Phone (Main): (310) 410-9097
• Mobile Phone: +1 310-410-9097

When navigating the car rental market in California, especially around a major gateway like LAX, the primary factor that might draw a customer to America Car Rental is often a seemingly lower advertised initial price. However, based on the volume and severity of customer complaints, what is "worth choosing" here is **extreme caution** and **meticulous preparation**.

Local users in California need a stress-free experience, reliable transportation for their journeys, and honest business practices. The collected feedback on America Car Rental suggests that the potential initial savings are often nullified by unexpected, high deposits, fraudulent pricing practices, and the significant risk of losing the security deposit altogether. Customers have been left stranded, given the run-around for months, and forced to involve consumer protection agencies like the Better Business Bureau (BBB) to recover their funds—a process that introduces unnecessary headache and time cost.

For any traveler, especially those pressed for time at a major airport, issues like staff arriving an hour late or being told upon arrival that no car is available represent a complete failure of service. If you choose to rent from this agency, it is not for a trustworthy or seamless experience, but perhaps for a calculated risk based on a potential low rate. **Any user who decides to proceed should take immediate and extensive precautionary measures:**

• **Document Everything:** Take photographs and videos of the car's exterior and interior before and after the rental, noting the time and date.
• **Scrutinize the Contract:** Read the entire rental agreement and deposit policy, specifically questioning the exact amount of the security hold and the guaranteed timeframe for its return. Do not sign anything you do not fully understand.
• **Confirm Insurance:** Get written confirmation that your third-party or personal insurance is accepted before you arrive.
• **Use a Credit Card:** Pay for the deposit using a credit card, as this provides a stronger channel for disputing unauthorized or unreturned charges (chargeback protection) than a debit card.

In the context of the professional and consumer-friendly options available in California, the collective customer warnings about America Car Rental suggest that the perceived value is often a facade. It is strongly recommended to prioritize reputable, well-reviewed agencies to ensure a safe, transparent, and hassle-free car rental experience for your travel throughout the Golden State.

America

8622 Bellanca Ave, Los Angeles, CA 90045, USA