Prime Car Rental Introduce
Choosing the right car rental agency in the Los Angeles area, especially near the bustling airport zone, can significantly impact the start of any California journey, whether you’re a local needing a temporary vehicle or a visitor ready to explore the vast Southern California landscape. Prime Car Rental, conveniently situated on W Manchester Ave, positions itself as a readily accessible option for those seeking dependable vehicle hire. The core service of the business is straightforward: providing customers with cars for rent, aiming to meet various transportation needs across the city and beyond.
As a car rental agency, the success of Prime Car Rental relies on offering a seamless experience from reservation to return. For many travelers and residents alike, proximity to major transport hubs and ease of transaction are paramount. This agency's approach to operations focuses on fundamental customer requirements, including accommodating payment options and ensuring physical access to the premises for all patrons. While the industry is competitive, the key differentiators for any local agency often come down to customer service in the moment, the quality of the fleet, and operational transparency—elements that are always top of mind for a conscientious renter in California.
Contact Information:
Address: 5543 W Manchester Ave, Los Angeles, CA 90045, USA
Phone: (310) 741-1038
The Prime Car Rental location at 5543 W Manchester Ave is strategically located in a high-traffic, central area of Los Angeles, placing it within the general vicinity of Los Angeles International Airport (LAX). This location is highly advantageous for Californians needing quick vehicle access near the airport, as well as for incoming visitors. W Manchester Avenue is a significant thoroughfare, ensuring excellent road access to major local routes and the 405 and 105 freeways, which are essential for navigating the Los Angeles metropolitan area. This allows customers to transition rapidly from their rental pickup to their destination, be it a beach city, downtown LA, or the vast Inland Empire.
A significant highlight of this branch’s physical location is its dedication to universal accessibility. The facility features a wheelchair accessible entrance, which removes physical barriers for customers with mobility concerns, ensuring that the process of entering the office and completing paperwork is as smooth as possible. Complementing this is a designated wheelchair accessible parking lot. This commitment ensures that all customers, regardless of their mobility needs, can easily access and utilize the services offered by the car rental agency. While no dedicated airport shuttle service is explicitly listed in the public data, its convenient location near LAX makes it a potentially short and easy ride via local transit or rideshare services.
Prime Car Rental primarily operates as a dedicated car rental agency, providing vehicles for personal and professional use. The specific details of their services include a focus on flexible transactions and broad accessibility:
- Car Rental Services: Provision of a general fleet of vehicles ranging from standard passenger cars to accommodate various travel needs across Southern California. While the specific makes and models available at any one time will vary, the core service is providing reliable short-term transportation.
- Acceptance of Credit Cards: Customers can secure and pay for their rental using standard major credit cards, a universally accepted and convenient payment method.
- Acceptance of Debit Cards: Offering a greater range of flexibility, the agency accepts debit cards for transactions, which is a valuable feature for customers who may prefer not to use credit or who need an alternative payment method.
- NFC Mobile Payments: The facility is equipped to handle Near Field Communication (NFC) mobile payments, allowing for quick, contactless transactions via smartphones or digital wallets, which is a modern convenience appreciated by fast-paced users.
- Flexible Rental Terms: As a general car rental agency, it is expected to offer flexible rental durations, including daily, weekly, or longer-term rentals to fit the diverse scheduling needs of Los Angeles residents and travelers.
While specific promotional features are not widely detailed, the key operational highlights focus on accessibility and customer convenience:
- Physical Accessibility: Features a wheelchair accessible entrance, making the indoor office space easily navigable for all customers.
- Convenient Parking: Includes a wheelchair accessible parking lot, ensuring a designated and close parking spot for customers with special needs.
- Modern Payment Solutions: The support for NFC mobile payments (e.g., Apple Pay, Google Pay) demonstrates a commitment to modern convenience and speedy, contactless transactions.
- Debit Card Acceptance: The acceptance of debit cards provides a wider range of financial options for renters who may not have or wish to use a credit card.
- Proximity to LAX Area: The central location on W Manchester Ave provides significant geographical convenience for both arriving air travelers and local residents in the Inglewood/Westchester area.
When considering Prime Car Rental at 5543 W Manchester Ave, potential renters in California should weigh the benefits of convenience and accessibility against the critical importance of vehicle quality and operational integrity. On the positive side, the agency excels in making the rental process physically and financially accessible. The acceptance of a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, offers superior flexibility to the customer. Furthermore, the provision of a wheelchair accessible entrance and parking lot is a significant, positive highlight, ensuring a welcoming environment for all patrons.
However, a thorough and cautious approach is highly advisable. One customer's severe negative experience, which involved a major mechanical failure (a detached tire) on the freeway, allegations of inadequate vehicle maintenance (no inspection certificate), and subsequent unauthorized credit card charges, necessitates a strong degree of caution. Such an incident represents a significant safety concern and a breakdown in transparent billing practices. While another customer had a positive, last-minute experience, suggesting a high level of responsive and quick customer support in certain situations, the serious nature of the negative review cannot be overlooked.
For any Californian choosing this agency, it is worth choosing for the Accessibility and Payment Flexibility, but it is absolutely essential to apply maximum diligence. Renters should thoroughly inspect the vehicle before accepting it, proactively ask to see the vehicle maintenance records, and meticulously review all documentation and credit card charges post-rental. The convenience and accessible features are commendable, but they must be paired with an unwavering focus on safety and financial clarity, especially given the serious concerns raised about unauthorized charges and vehicle condition. A proactive, skeptical renter is the best kind of renter when considering this option.
Prime Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Prime Car Rental Photos










Prime Car Rental Location
Prime Car Rental
5543 W Manchester Ave, Los Angeles, CA 90045, USA
Prime Car Rental Reviews
pricesbrandcredit cardsdebit carddepositdrivingLAXscamflightfaz
★ 5★ 4★ 3★ 2★ 1Do not rent a car from this company under any circumstances.The car I was given had not been washed, the windshield wipers were broken, and its overall condition was terrible. I had hoped it would perform well during the one-week rental period without any issues, but while driving on the freeway to return the car to the shop, the right rear tire completely detached—except for the wheel itself. I was forced to stop on the freeway in an extremely dangerous situation.There was no vehicle inspection certificate inside the car, which leads me to believe the vehicle was not properly maintained. When I arrived at the shop via tow truck, they said they would take care of everything. However, when I later checked my credit card statement, I found three unauthorized charges from the shop—none of which I had agreed to.If an accident requires a charge, the company should inform the customer and explain the reason and breakdown of the cost. Instead, I received no communication whatsoever. This was the worst customer experience I’ve ever had. I strongly advise against renting a car from this company. The five-star reviews are likely fake. I will never use their services again.
August 27 · Sunny EThese guys are awesome! Stuck in La without an available car and Muhammad from another company made a call and got us hooked up! I will definitely use them first next trip to LA. Thx guys!
October 07 · Stan BarbeeExcellent experience with Prime Rental Car!I was stranded without a car rental. Reyan picked me up, brought me to Prime and found me an appropriate car at a friendly price in the most professionally manner. The car return was also a breeze. The human touch and overall service was top notch!Thanks to Reyan and the entire staff for being accessible, communicative, friendly and professional.I highly recommend renting a car from people who look you in the eye with a readiness to help!
September 08 · Eyal RavivHad an awesome experience with Prime Car Rental! Got a Tiguan and it was a great ride—clean, comfortable, and super smooth. The people there were really friendly and helpful. Customer service was on point. Would definitely rent from them again!
July 12 · MichaelFlew into LA from Sacramento and I initially reserved with Enterprise, but they only take credit cards at the counter. I was stuck at around 11:30 PM with no car and no way to get home for Father's Day.Luckily, Prime was down the street and even came to pick me up from Enterprise and got me into a vehicle with no reservations, in about 30 minutes tops.New cars are still paper-plated. Very clean car with 2k miles. 2024 Dodge Charger so I was happy with the car. I mean... it's a new car!Insurance is a bit pricey, and Ali the representative even pushed me towards using my insurance to save on cost, but I personally only have motorcycle insurance and it doesn't cover car rentals.The cost of $234 a day INCLUDED Toll Roads, Full Coverage insurance with a $1k deductible, unlimited miles, and return at the same fuel level. I also got an Uber ride back to my terminal at LAX which was awesome. I can't thank them enough for really helping me out on this one.With Enterprise, they only accept credit cards at the counter and didn't honor my reservation. Even though they billed my debit card during the online reservation process for Allianz Travel Insurance. I've also used them locally dozens, if not hundreds of times when I drive down to LA from Sacramento, so this made no sense to me. I'm a Platinum member with them. I had a return flight. I use my debit card all the time to make my reservations. I've rented from them dozens of times WITH a debit card when I drive down to LA from Sacramento. I can drive +1k miles but renting from the airport for less than 100 miles is not allowed. Make it make sense.
June 18 · Eugene
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