Avis Car Rental Introduce
For professionals and local residents in Missouri navigating the bustling environment of Downtown Kansas City, access to reliable, high-quality transportation is paramount. The Avis Car Rental location at 1515 Baltimore Ave stands out as a premier choice, not only for its convenient central location but also for an exceptional level of personalized service that frequently exceeds customer expectations. Situated to serve the core of the city, this agency provides the extensive fleet options of a global brand—everything from small, fuel-efficient economy cars to spacious 15-passenger vans—backed by an operational team that has cultivated a strong reputation for dedication and customer care.
What truly sets this particular branch apart is its overwhelmingly positive local recognition for customer focus. Reviews consistently praise the operator, often noting the 'amazing' and 'top-tier' service received. This friendly, hands-on approach is a significant benefit to local renters, providing peace of mind whether you are renting for a weekend getaway in the state, a business trip to a neighboring city, or need temporary transport while your personal vehicle is in the shop. This independent, personalized management style ensures that your rental experience is as smooth and accommodating as possible, which is a valued feature in a busy downtown setting.
This Avis location functions as a dual car rental agency and van rental agency, meaning travelers and groups in the Kansas City area have guaranteed access to a wide spectrum of vehicle sizes. From luxury sedans for corporate travel to full-size SUVs for family trips to the Ozarks, the fleet is designed to meet the diverse travel needs of Missouri users. Furthermore, the commitment to accessibility is clearly marked with features like wheelchair accessible entrances and parking, ensuring a welcoming and practical experience for all members of the community.
Location and Accessibility
The Avis Car Rental agency is located in the vibrant heart of Downtown Kansas City, Missouri, providing unparalleled access for business travelers, convention attendees, and urban residents.
The specific address for this central location is:
1515 Baltimore Ave, Kansas City, MO 64108, USA
A unique characteristic of this branch is its setting, as it is conveniently located within the lobby of a major downtown hotel (the Loews Kansas City Hotel). Customers are advised to proceed through the main hotel entrance, then head toward the designated Avis location, which is typically found on the second floor via the escalators. This integrated location makes it extremely convenient for hotel guests and those working in the surrounding business and entertainment districts.
For all customers, the agency provides essential features to maximize accessibility:
- Wheelchair accessible entrance, allowing for easy entry into the hotel and access to the rental counter.
- Wheelchair accessible parking lot (as part of the larger hotel facility), offering convenience for all renters.
The downtown placement also offers efficient connectivity to major Kansas City thoroughfares, including I-70 and I-35, simplifying travel out of the city center to destinations across Missouri or into Kansas.
Services Offered
As a key location for Avis in the Kansas City metro area, the 1515 Baltimore Ave branch offers a comprehensive suite of car and van rental services, designed for maximum flexibility and convenience for the local user base.
- Diverse Vehicle Fleet: Provides a broad selection of vehicle classes, including economical compact and intermediate sedans, standard and full-size cars, versatile SUVs (up to 8 passengers), luxury vehicles (Avis Signature Series), and a selection of environmentally friendly hybrid and electric vehicles (EVs).
- High-Capacity Van Rentals: Recognized as a dedicated van rental agency, they offer minivans, 12-passenger vans, and 15-passenger vans, which are vital for group travel, corporate events, and large family outings to locations like the Kansas City Zoo or sporting venues.
- Extended and One-Way Rentals: Facilitates long-term monthly rentals for locals needing transportation for up to 11 months, as well as one-way rental options, allowing pick-up at this location and drop-off at other Avis destinations, including the Kansas City International Airport (MCI).
- Avis Preferred Service: Customers can benefit from the loyalty program, which includes expedited service, pre-prepared paperwork, and the ability to "skip the counter" and go straight to the vehicle at many locations (though checking local policy is always recommended).
- Payment Flexibility: Accepts all major Credit Cards and Debit Cards. Note that when using a debit card, a credit hold is required, typically an estimated $250-300 USD beyond the rental charges, and local policy on debit card use should be confirmed.
- Optional Equipment: Renters can add useful accessories such as GPS navigation devices, SiriusXM Satellite Radio, and child safety seats (infant, toddler, and booster sizes) for family safety.
- Toll Payment Solutions: Offers the Avis e-Toll service, which allows drivers to use electronic toll lanes throughout Missouri and surrounding states without needing to carry cash, with charges conveniently billed to the payment card on file later.
Features / Highlights
This specific Avis location distinguishes itself through its independent operation and commitment to service in the demanding downtown market.
- Exemplary Customer Service: Customer reviews consistently highlight the 'outstanding' and 'top tier' personalized service, often mentioning the staff by name for being 'extremely knowledgeable, accommodating and friendly.' This high-touch service is the primary reason many local customers refuse to rent anywhere else.
- Proactive Communication: The staff has been known to proactively contact customers if they are running late for a reservation, demonstrating an operational commitment that is far beyond standard corporate procedures and provides genuine relief to travelers.
- Prime Downtown Location: Located inside a major hotel, it is perfectly positioned for business travelers, those attending conventions at the nearby convention center, and visitors staying in the central business district.
- Versatility in Fleet Selection: The capacity to rent large 12- and 15-passenger vans directly from a downtown location is a key convenience for local organizations and large groups needing transportation without traveling to an airport hub.
- Focus on Accessibility: The wheelchair accessible features of both the entrance and parking area underscore the branch's dedication to serving all community members who require mobility aids.
Contact Information
For reservations, current vehicle availability, or to coordinate a free pick-up service, customers are encouraged to contact the Avis Car Rental location directly:
Address: 1515 Baltimore Ave, Kansas City, MO 64108, USA
Phone: (816) 897-7126
Mobile Phone: +1 816-897-7126
What is Worth Choosing This Local Agency
For anyone in the Kansas City, Missouri area, or those visiting Downtown for business or leisure, the Avis Car Rental at 1515 Baltimore Ave is the preferred choice for several compelling reasons, which largely center on the exceptional human element of the service. In a world of automated transactions, the consistent, high-praise customer feedback regarding the 'amazing' and 'extremely knowledgeable' staff is a powerful testament to the value of choosing this locally-focused operation. Long-term customers cite this 'top tier service' as the reason they refuse to go anywhere else.
The unique convenience of the location—situated right in a major hotel lobby—makes pick-up and drop-off simple, especially for travelers in the central business district. You get the benefit of a trusted, international brand's quality vehicle fleet and protections, combined with the focused, personalized care you might expect from a small, local business. This is a rare and valuable combination in the car rental industry.
Whether you need a reliable sedan for daily commutes, an SUV for a Missouri family adventure, or a 15-passenger van for group transport, this Avis branch ensures you have the right vehicle and the confidence that comes from knowing the team is professional, accommodating, and ready to go the extra mile, even contacting you if you are delayed. Choosing this location is choosing convenience, quality, and, most importantly, unparalleled customer service right here in the Heart of America.
Avis Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos

Avis Car Rental Location
Avis Car Rental
1515 Baltimore Ave, Kansas City, MO 64108, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Outstanding service. This is a independently run location with an amazing operator. I was treated very well, they reserved my vehicle and even contacted me when I was running an hour late.Highly recommend using this location. It is located on the 2nd floor of the hotel lobby
September 24 · Tyler WI constantly rent from this location due to frequent traveling to neighboring cities with my job and every single time my service is nothing short of AMAZING! Terrance runs the location solo and is extremely knowledgeable, accommodating and friendly! I refuse to go anywhere else because of the top tier service I receive! 10/10 I definitely recommend!
September 08 · Kourtnie MckinneyHorrible customer service. As mentioned by others here, I experienced egregious overcharging amounting to more than $700 in unexplained add-on charges after returning the vehicle. Would not recommend or ever use again.
September 26 · Ryan MaybeeAfter a long day of traveling and dealing with flight layovers my husband and I arrived at the airport only to be sold out of rental cars! Called around and no one had cars. At this point I just wanted to go and lay down. We arrived at the hotel and realized there was an Avis on site so we tried our luck. They didn’t have anything either and were waiting on cars to return TERRANCE went above and beyond to make sure we were taken care of ! I’d would completely recommend !
June 25 · Amie TymanI just had a rental car reservation with Enterprise went to pick it up and the young man told me so sorry you were 30 min late so we gave away your car. I was at a loss came back to the hotel to figure this out. Terrance from Avis for the WIN!!!! He was amazing , found me a car for me all set and his customer service could NOT be better . Thank you thank you !!!
June 24 · Danielle Ruhnke
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